• Short Block Technologies

Short Block Technologies

Overview

Short Block Technologies has a rating of 3.8 stars from 41 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Short Block Technologies most frequently mention customer service. Short Block Technologies ranks 65th among Auto Parts sites.

  • Service
    9
  • Value
    9
  • Shipping
    9
  • Returns
    9
  • Quality
    9
Positive reviews (last 12 months): 100%
Positive
3
Neutral
0
Negative
0
7
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I will never buy from them and there customer service and knowledge are very poor.
  • had my mechanic put a new motor in my boat, had to wait for it for 3 weeks...
How would you rate Short Block Technologies?
Top Positive Review

“SBT. Very good professional people”

Michael A.
4/22/21

I always get great service First of all you get a live person to answer the phone right off. They understand what it is your looking for. Most of the time in stock. Fast shipping. Packaged like pros. I have bought very many parts from SBT from motors to gaskets. No problem with any of them. If you are looking for great quality professional place look no more its right here SBT! THANK YOU SBT!

Top Critical Review

“Horrible business”

Joe L.
8/29/20

Sent my engine out to get it rebuilt because they didnt have one in stock. Got it back it was missing the engine mount brackets on the case and the reed blocks, i called them and they said they threw them out and they were not responsible for them and couldn't do anything for me. All they had to do was put them in the box when they shipped the motor back to me. Stay away from this company ive seen motors blow up that they have rebuilt. Will never go back

Reviews (41)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (6) motor (7) engine (9)
Thumbnail of user michaela2979
1 review
0 helpful votes
April 22nd, 2021

I always get great service
First of all you get a live person to answer the phone right off. They understand what it is your looking for. Most of the time in stock. Fast shipping. Packaged like pros. I have bought very many parts from SBT from motors to gaskets. No problem with any of them. If you are looking for great quality professional place look no more its right here SBT! THANK YOU SBT!

Tip for consumers:
Live people. These people know. Right parts first time

Products used:
Parts

Service
Value
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Thumbnail of user dawnb264
1 review
0 helpful votes
April 10th, 2019

Our company orders over the phone from SBT, Customer service is always friendly, they make ordering very easy. Our orders come in a reasonable time and are always correct.

Thumbnail of user tonys865
1 review
0 helpful votes
July 3rd, 2020

I purchased a 2001 Yamaha XLT1200 with a bad connecting rod. The cost of a re-built engine was better then changing a crank and piston and cylinder, gaskets, etc... their Service personnel was so helpful made the process very simple.Top it off received my engine in 3 days... placed old engine and shipped back by the end of the week. Riding and enjoying my new engine in a great Yamaha Waverunner.
Thanks to SBT

Thumbnail of user gregm548
1 review
16 helpful votes
May 8th, 2020

Purchased an engine for a VX Deluxe in fall 2018, I had a certified Yamaha tech install the engine, highly regarded mechanic in my area. It was too cold to ride by the time he installed it, too me anyway so we tested in spring 2019. The engine from day one leaked oil and burned oil for two months, 1/2 qt every hour of riding. They did make suggestions as try this and try that such as Yamaha Ring Free but NOTHING worked. They WERE friendly and seemed sincere in trying to help me at first, I didn't want to have to return the engine and have that labor cost and hassle anymore than they wanted it back. Things got worse and finally the engine failed. They brought it in and tested and by phone, an SBT guy agreed with my mechanics thoughts and sent a replacement, he was also very nice and some lady called and apologized, this was fall 2019. At that point I was frustrated but thought things happen to machines and they replaced the engine so all was good. Again too cold to ride in winter when I got it back so we held off until May 2020. I took this out to break in per their instructions, after two 30 minute rides ( cooling 30 minutes between) the oil light came on and it was smoking and had milky oil on the dipstick once we got it on the trailer. After contacting SBT they said now, nothing they can do my warranty was up AND that they went on to say SBT replaced the original engine even though it wasn't faulty! BS, if it wasn't faulty they would have NOT replaced it no charge nor would the guy said your mechanic was right... and why'd the lady call me? Here was my mistake, I was VERBALLY told my replacement would have the same warranty as my original, one year... didn't get it in writing though. Now they say my warranty has long expired and they will not do anything else. I have as much in this Waverunner with it's cost, new engine cost and shipping and LOTS of labor cost as I could have bought a new machine in 2018. I'm sure many people get a good engine from SBT and I hope you do but I have a ton of money shelled out and a Waverunner I can't use or sell.
Live and learn!

Thumbnail of user paulb2203
3 reviews
0 helpful votes
August 7th, 2023
Verified purchase

This is the best place to get parts and motors for jet engines we own a jetski rental company so we order a lot from them fast service and quality

Products used:
Everything they sale

Service
Value
Shipping
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Thumbnail of user tylerg143
2 reviews
1 helpful vote
June 3rd, 2020

Very helpful and knowledgeable! Always great to deal with! Highly recommended! Great products, and the cylinder exchange program is the best!

Thumbnail of user joel671
1 review
12 helpful votes
August 29th, 2020

Sent my engine out to get it rebuilt because they didnt have one in stock. Got it back it was missing the engine mount brackets on the case and the reed blocks, i called them and they said they threw them out and they were not responsible for them and couldn't do anything for me. All they had to do was put them in the box when they shipped the motor back to me. Stay away from this company ive seen motors blow up that they have rebuilt. Will never go back

Thumbnail of user daver547
1 review
8 helpful votes
October 26th, 2020

Excellent experience contacting SBT today, Zandra was knowledgeable and helpful. It's not every day that businesses treat you like you're the number one customer! Thank you, I will do business again due to people like Zandra!

Thumbnail of user wesl19
1 review
13 helpful votes
July 6th, 2020

I priced an engine out through my automotive shop for a customers 03 yamaha 1200xlt over the phone. I called back to order the engine and the pricing was higher after I've already sold it to my customer. After being on hold multiple times and anywhere from 20-30 each phone call they said they would change the price back to dealer since it was there fault, even though I never said I was a dealer and they can not give out dealer prices over the phone. Makes no sense. Then I sent my core back in and they wanted to charge $800 for a half of the crank case that was cracked, half the price of a new engine for a crank case seem like a rip off. So after a very quick search I found that you can buy used cases for $70-$90 and new complete cases for $180. I will never buy from them and there customer service and knowledge are very poor.

Thumbnail of user scottp1749
1 review
0 helpful votes
July 18th, 2023

Great customer service and tech support
Fast shipping! Parts were what I ordered
Very competitive pricing!

Products used:
Crank

Service
Value
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Quality
Thumbnail of user zachd41
1 review
13 helpful votes
July 23rd, 2020

This company is absolutely trash. I purchased all the parts necessary for a rebuild and had them professionally installed. Was goin through the break through on the motor when the crank went out and completely shelled my motor $1800 worth of sbt's trash products. And when they inspected it they said it was "inconclusive" meaning it was there way to Weasel out of doing anything besides covering their crank. And after hearing this I asked if there was anything they could do on a motor they said no... stay away from them better off using sticks and elmers glue. SBT you are snakes and offer $#*! products I don't know how you sleep at night Clifford... manager of SBT warranties

Thumbnail of user bruceb910
1 review
0 helpful votes
June 4th, 2021

Our company purchase parts on a daily basics from SBT to repair customers jet skis. Thank you for a great working relationship.

Bruce
TCH Water Sports
Parts Manager

Service
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Thumbnail of user markj966
1 review
1 helpful vote
October 7th, 2020

Installed one of there junk rebuilds in my 07 txt after s timing chain failed. 12hours of run time and 2 seasons later engine locked up. Something in the center cylinder failed have not had time to investigate cut your loses and move on do not buy there product!

Thumbnail of user chrisk1830
1 review
0 helpful votes
July 7th, 2022

Ordered a replacment cdi and stator for my old polaris. Part was correct and worked well. Also shipping was pretty fast!

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Thumbnail of user libertyb8
1 review
0 helpful votes
July 27th, 2020

I ordered a new engine for my Seadoo, the customer service contacted me to verify i ordered the correct engine for my vehicle. The Customer service department was very helpful and polite. They answered all my questions and my shipment was prompt and on time. Love these guys, I will continue doing business with these guys for all my Seadoo needs,

Thumbnail of user daill1
1 review
0 helpful votes
November 30th, 2020

I have ordered parts from SBT in the past. Great service and great prices too. I would use SBT only for replacement engines. Very good quaility and workmanship.

Thumbnail of user raym332
1 review
8 helpful votes
June 29th, 2020

Good customer service emailed me to make sure i was ordering right engine and went over core shipping had engine in stock and fast shipping still breaking in engine and no issues runs strong.

Thumbnail of user robertrussorestrepo
1 review
0 helpful votes
June 20th, 2023

Llevo muchos años comprando y distribuyendo sus piezas y motores, son de muy buena calidad y tienen larga duracion siempre y cuando hagas el mantenimiento correcto

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Thumbnail of user leog156
1 review
0 helpful votes
July 27th, 2022

Very good service great parts lacelyn was very helpful will continue to get there parts Leo in olympia

Thumbnail of user brandonn90
1 review
12 helpful votes
July 23rd, 2020

Here we go again. Last year sent me 3 engines for port side none being any good! So I built a yamaha factory 1.8. The starboard side was good from sbt but only made it 45 hours and oil pressure is gone! New $900.00 oil pump has scarring in it from shavings from engine failing. Screw these guys! They have wasted my last 2 summers and 3 vacations. I'm gonna sell it to someone as is and build a new yamaha again. The quality control is absolutely horrible! I don't know how these people are still in business! It's still under warranty and I have no confidence they can fix it. It's time to cut my losses of thousands of dollars and time and do the right avenue of building a factory yamaha! SBT F$&# YOU!

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Value
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Thumbnail of user johnb8198
1 review
0 helpful votes
January 30th, 2022

After 19 flawless yrs of abuse my 95 750 ZXI shelled out the #1 cylinder, and punched a hole in the case! I repaired the hole and bought the top end cyl exchange kit got it one month later, exchanged it and though not yet installed it does compression test out to 150, & 149PSI on the 2 cyl! (this hasn't even been "broken-in-yet) the cyl came already "honed" and the ports camfered! I know this is going to be again a bad $#*! ski! I will post again this summer as to how it has done! I own 6 skis 4 Kawaski's and 2 Seadoo's but this 750ZXI is by far and away my favorite one, not as fast as my Seadoo's but the funnest to ride!. My only disappointment is that I did not receive a SBT cataloged that the receipt said it included! When I leave a follow-up review I will post many photo's of the process etc... I am 63yrs old live on the lake and am still stupid on jetski's! But will definetly use SBT again! Regards, John B.

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Thumbnail of user jakem215
1 review
0 helpful votes
August 25th, 2019

Parts arrived in a timely manner, fit perfect Good job SBT thanks guys. Will definatly use your company again, and recommend you to all my customers and friends

Thumbnail of user jesseb368
1 review
17 helpful votes
October 10th, 2020

Last year the timing chain in one of the motors in my Yamaha jet boat broke And I decided to exchange my core with a new one from short block technology. This was a terrible mistake the remanufactured motor that they sent me blew up within minutes from internal bearing failure and overheating, it ruined the oil pan when the rod went. They covered the motor but I had to pay shipping back to Florida that I was never reimbursed for. And I was also accused by Cliff Watkins the sales manager/warranty guy of sending them some other motor that wasn't there's. Smh! So the second motor arrived. Got it installed and it sounded like it was knocking right away too. Ran the boat for a day and sure enough it got hot and sent a rod as well. This time ruing my starter, oil pan, generator cover and other misc external parts on the motor. Again totally there fault with installing the bearing incorrectly. I had to pay for the parts that got ruined by there faulty motor but they covered the block again. I waited a few months for the 3rd motor to arrive. Cliff Watkins would tell me lies like the new motor would be all oem parts and this wouldn't happen again. This time I had A local motor builder take the motor apart and he assured me that the bearings were plastigauged by somone with no care at all and once again the motor would have blown up. And none of the parts were oem like I was promised by cliff. Do not trust sbt. The worst company I've ever dealt. My summer was ruined because of there very poor work they did on the motors they sent me. I regret doing business with them

Thumbnail of user seant185
1 review
13 helpful votes
September 30th, 2020

Case Description:
SBT and Sales Staff uses unlawful practice of using customer owned parts as a resell item. They use a customer owned part as a way to up sell customer
I sent my motor to SBT under the terms of a rebuilt motor. I was instructed and completed certain steps to complete the rebuild. I completed SBT's criteria for a rebuilt motor and even paid for full shipping round trip. SBT didn't complete the terms of the agreed service and changed there policy on rebuilding my motor verses a OEM replacement motor. This was not the agreed terms and was changed. This was confirmed by a sales manager Justin. One of the biggest concerns for any consumer is the practice of removing a part and reselling the same part to the customer. Per SBT reman engine policy whatever is not stripped off the motor is discarded. But what is really done is those parts are resold to customers as new/like new parts. SBT charged me $29.99 for my own PTO coupler. Which I have picture documentation of. I would like for SBT to refund me all extra parts they charged for and also include an itemized list (as previously requested) of all things removed off the motor. I will continue to reply to this matter until SBT is willing to stop these unethical business practices.

Thumbnail of user erickab5
Ericka B. – Short Block Technologies Rep

Unfortunately, Mr. Taylor’s presents a distorted story – as he has on Facebook, BBB, and various other places he has chosen to try to spam the company. The engine was NOT sent in properly in July, as we make clear on our website. No agreement terms were changed, only Mr. Taylor’s interpretation of them. Our policy clearly states that nothing should be left on the engine, with PTO specifically called out, as we cannot guarantee that it is not damaged during teardown (as most parts left on are because they were frozen on the engine). The disagreement with Mr. Taylor on his PTO was resolved months ago by refunding him for the refurbished PTO coupler he purchased. The PTO coupler was the only thing on his check in sheet, which we provided to him on his request. He then blamed his mechanic for additional missing parts that SBT did not receive. We tried to help Mr. Taylor find various parts that he would need from our recycle bin as he apologized for his previous flaming of SBT and was in a tough spot. 2 weeks later he then shifted the blame to SBT and gave us a constantly growing list of parts that he then said we had (although they would have been in plain sight and would have been on the check in sheet, which again, we provided Mr. Taylor). Mr. Taylor chose to selectively ignore the documentation, and continued to blame SBT and threatened to spam all forms of reviews if he didn’t get what he wanted, which is what you’re seeing here, on BBB, etc. All of Mr. Taylor’s complaints ring hollow, as he has shifted his story to us and provides limited information on his reviews in an attempt to make it appear like SBT has done nothing to help him. The PTO dispute was resolved in Mr. Taylor’s favor, he was charged for no other parts, SBT has tried to help him find parts, and all we have gotten is a growing list of demands and threats. We have informed Mr. Taylor that we will not be providing his list of free parts that he is demanding in exchange for him not blasting us on all the review forums he can find.
SBT Management

Thumbnail of user sr192
1 review
19 helpful votes
December 14th, 2018

SBT sent a used motor that had rust and corrosion which was hidden under the new paint job on the motor they sent us. They also claimed they tested the motor for 20 min which was never done. We only had 2 hours of run time in a matter of 2 weeks and the motor had a major defect and blew. We had to pay to ship motor back and all seals must be in tack or warranty would be voided. They called us to say we had rust and corrosion. Almost like a heart having clogged vessels. How is that possible when you only have the motor for 2 months and non of our parts have corrosion. It take years before this happens. SBT will not reimburse us for labor to pull old motor and install new motor and shipping. After doing some research it looks like a lot of people are having the same issues. Buyer beware. SBT doesn't want to take responsibility for sending a defective motor but instead want to point the finger at the consumer. The pictures attached are the ones they sent. There is no way to have that much corrosion on a motor with 2 hrs. We never made it to the break in period. The no hassle warranty is a joke. Pay a little more and get your motor else where.

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SBT is the largest supplier of remanufactured PWC engines in the world. When you call SBT, you will immediately know that you are talking to the PWC specialists.

Company Representative

Thumbnail of user erickab5
Ericka B.

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