I have very bad experience. I have booked one mixer & grinder of Cello and received the broken jar for which I have send the snap and complete order details but still there is no action from there side and they have closed my ref. Stating that no snap received and I have send many times but every time they are saying ref has been closed.
Nonsense... very bad experience.

Amit Verma
*******029

On Mon, 11 Jul 2016 11:48:35 +0530 <*******@timesinternet.in> wrote
> Dear Mr. Verma, Thank you for contacting Indiatimes Shopping E-mail Support.We regret the inconvenience caused to you regarding this concern.We would like to inform you that we have not receievd images within the given time frame so we are not able to assist you further on your case. For more Exciting Offers on other product you can visit our website i. E. www.shopping.indiatimes.comThank you for choosing Indiatimes Shopping. Regards, E-mail SupportIndiatimes Shopping
>
>On 7/11/2016 9:31 AM, amit kumar verma wrote: again you are talking rubbish... I have given the mail on same day then how can reference ID get closed? I am taking this matter on consumer court as well as on cyber cell for cheating.
>
>Amit Verma
>*******029
>
>On Sat, 09 Jul 2016 16:21:25 +0530 wrote
>> Dear Mr. Verma, Thank you for replying to us at Indiatimes Shopping E-mail Support with reference to order id *******727.We regret the inconvenience caused to you regarding this concern.We would like to inform you that your reference id has been closed from our side as we have not received the images in time line. NOTE: If you choose to reply via email, please do not change the subject line so that we can directly refer your case. For more exciting offers on other product you can visit us at http://www.shopping.indiatimes.comThank you for choosing Indiatimes Shopping. Regards, E-Mail SupportIndiatimes Shopping
>>
>>On 7/9/2016 3:59 PM, amit kumar verma wrote: what non sense you are talking and how can you closed ref id? I had provided the snap on the same day and reverted to you which is there in my earlier mail.
>>
>>Amit Verma
>>*******029
>>
>>On Fri, 08 Jul 2016 15:55:13 +0530 wrote

>>Dear Mr. Verma,
>>
>>Thank you for contacting Indiatimes Shopping E-mail Support.
>>
>>We regret the inconvenience caused to you regarding this concern.
>>
>>We would like to inform you that your reference id has been closed because we didn't receive the snapshots within timeline.
>>
>>NOTE: If you choose to reply via email, please do not change the subject line so that we can directly refer your case.
>>
>>For more Exciting Offers on other product you can visit our website i. E. www.shopping.indiatimes.com
>>
>>Thank you for choosing Indiatimes Shopping.
>>
>>Regards,
>>
>>E-mail Support
>>Indiatimes Shopping

>>On 7/8/2016 11:59 AM, amit kumar verma wrote:
>>Hi Team,
>>
>>
>>
>>Very poor response. I will send this feedback to all my colleagues not to purchase any product online from indiatimes.com. Also filling case in cyber cell against online shopping through indiatimes.com

>>Amit Verma
>>
>>*******029

>>On Thu, 07 Jul 2016 11:55:58 +0530 "amit kumar verma"wrote
>>
>>>Still no revert on it. Need immediate replacement of faulty part.
>>On Thu, 30 Jun 2016 13:25:35 +0530 "amit kumar verma" wrote

>>>Hi Team,
>>Pls find enclosed the snap shot for defective part and get this replaced ASAP.
>>Regards,
>>Amit Verma
>>*******029
Original Message --
>>From: "amit kumar verma"*******@rediffmail. Com
>>To: *******@timesinternet.in
Subject: Re: Amitv, "Cello Grind N Mix 300 Mixer Grinder - 600W" from your order *******727 has been Delivered
On Wed, 29 Jun 2016 15:19:51 +0530 wrote
>>Dear Mr. Verma,
>>Thank you for contacting Indiatimes Shopping E-mail Support.

>>We sincerely apologize for the inconvenience faced by you in this transaction. Please be
>>
>>
>>>
>>
>>>
>>
>>>
>>
>>assured that we will be assisting you to resolve this matter.
Keeping in consideration the critical nature of your concern, we have raised a request on
Your behalf with our backend support team. Our case manager has been assigned to your

Reference and will do follow up with the concerned departments to resolve
This for you. For your reference, reference ID for this transaction is *******.of the delivered product, product's box and outer packaging and packaging condition at the time of delivery so that we can assist you further.
NOTE: If you choose to reply via email, please do not change the subject line so that we
Can directly reference your case.
Thank you for choosing Indiatimes Shopping.
Regards,
E-mail Support Indiatimes Shopping
On 6/29/2016 3:06 PM, amit kumar verma wrote:
Yes it has got delivered but Jar is in physical damaged case.
Regards,
Amit Verma
*******029

On Wed, 29 Jun 2016 12:58:40 +0530 Indiatimes Shopping wrote

I had ordered a Samsung galaxy S6 64GB(56,000 rupees) Order No: *******580 on the 16 of April 2015 being told by your customer service that they "definitely" had the product in stock. A couple days before the delivery date I brought up the issue with your customer service as to why the product had not shipped yet, after which I was told to be patient and just wait, with no actual answers to my questions and basically blowing me off. On the date of delivery I brought up numerous complaints(Including one to this email address) that my product had not even shipped after which I was told nothing would be done regarding my concerns since the day had not passed and the item could not be termed as ‘late'(this was at 7 in the evening of the delivery date). The next day after a lot of probing and continuous calling(i must have logged more than 2 and a half hours on the phone) I was told my a manager named Amit Singh that my product was not in stock. As for your employee AMIT SINGH, he was rude, not understanding and kept interrupting me while I was speaking just to tell me ‘it is procedure'; to which I bring to your attention, is it your procedure to check for the availability of the item only after the delivery date has passed? Or when the order is being made? I was explicitly told by a member of your company via email that they "surely had this product in stock". After getting off the phone with AMIT SINGH and him promising to call me the next day to update me on my order, I get a missed call the next morning while I was having breakfast. When I called him back, he was busy and did not return my call after I left a message for him. After calling him back an hour later, he wasn't in the office and I find my order status to be cancelled without my know-how.

My order was placed and nearly 60,000 rupees was taken when the product was not in stock. Why was I not told earlier about the product not being available, and only notified after my continuous calling and emailing on the delivery date.

I am extremely disappointed, frustrated, and genuinely angry at the way Amit Singh spoke to me and handled my requests.

I READ A LOT OF BAD REVIEWS BEFORE I MADE MY ORDER, BUT I COVERED MY BASES, YET THEY FIND A WAY TO ROYALLY SCREW YOU OVER(Apologies for the language). PLEASE FOR YOUR OWN SAKE DO NOT BUY FROM THIS WEBSITE. NOTHING IS WHAT IT SEEMS.

Hi,

India Times Shoping is the day light robbers... Dont buy anything from them

I have ordered a woodland Shoe in India Times in January My Order No: *******715 for Woodland Green Men Casual Shoes - **************

In the day one onwards it is showing that the payment not received. So I contact the customer dept and they tell they were receive the payment form the bank, But due to some technical issue it is not reflecting on the cart.

I contact them 7 times till yesterday and i was told the same. Today they were cancelled the order (After 15 days without my acceptance) saying that the shipment is not available to Chennai (Is that not funny?)

Today their Information deportment is telling that, they were not shipping the product since Chenni is not in your shipping area. Then Why Not you guys mentioned in the Site about that. Also it that required 16 days to find out that?

I have contacted them since the day one onwards and it shows packed and ready to dispatch and they gave even the shipment number for Blue dart. But when i check with Blue dart it showed that their is no such number exists.

Even I contact for that, their contact yours customer service several times. In all the times their customer service guy told that I will get the product at right time. Even on that day also he assured that you will get that, since the dispatch is not reflect on the system since it is a technical issue. (Just think in what are the ways they are cheating...) Even after the expected delivery date also they gave assurance saying that you will get that...

Todat after 15th day they are telling that the product is not available *( But their product list even today showing that several numbers are available with a list price.)

But without getting my acceptance they were cancelled the order, and

When I ask all this and want to talk to the your customer dept manager, Ms Puja and her head manager cut the call.

I want to rise this issue to the consumer courts/ Forums. To help my fellow peiople fell on this cheats trap.

This is a cheating... Day cheating Is that any way to rise a complient against them in a court? Please guide me.

Expecting your responses