• Jill Sprinkles

Jill Sprinkles

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Overview

Jill Sprinkles has a rating of 3.84 stars from 38 reviews, indicating that most customers are generally satisfied with their purchases. Jill Sprinkles ranks 158th among Women's Clothing sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Quality
    1
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What reviewers want you to know

Positive highlights

  • I ordered seven Soul Sister bracelets about a week before Christmas from Shop LuLu.

Critical highlights

No critical highlights yet

How would you rate Jill Sprinkles?
Top Positive Review

“Great Great customer service”

Joyce Y.
2/19/20

The tracking number given did not show that the item was shipped. All of a sudden it appeared in my mailbox, but the original package was destroyed by the post office and the item inside broken by the post office sorting machine. Jill personally looked into the shipping issue, AND agreed to mail me a replacement item! YA!

Top Critical Review

“Don't do it!”

Vicki H.
6/29/20

This has been a nightmare! I placed order on May 22, order was shipped on June 11 and it is now June 28 and my items are still sitting in Indiana. I have contacted the company 3 times and they just ask me to "happily wait just a few more days!" At this point I am not happy! Of course, the money was taken out of my bank account right away, but I have nothing to show for it! I better love these dresses IF I ever get them. This is just ridiculous!

Reviews (38)

Rating

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Reviews that mention popular keywords

shop lulu (8)
Thumbnail of user vickih333
1 review
15 helpful votes
June 29th, 2020

This has been a nightmare! I placed order on May 22, order was shipped on June 11 and it is now June 28 and my items are still sitting in Indiana. I have contacted the company 3 times and they just ask me to "happily wait just a few more days!" At this point I am not happy! Of course, the money was taken out of my bank account right away, but I have nothing to show for it! I better love these dresses IF I ever get them. This is just ridiculous!

Thumbnail of user deborahk388
1 review
3 helpful votes
July 14th, 2020

Clothing is crap and there are no returns due to "their location being in china". They offer a 10% refund only, which I'm sure would never come anyway. Total scam!

Thumbnail of user mbk3
1 review
0 helpful votes
August 19th, 2020

Terrible quality, size of product and time of receiving product. Attached is what I was given to try and return product. Wish this would've been in reviews!

Thumbnail of user susanl1282
1 review
13 helpful votes
July 18th, 2020

I never got my order until a month and a half later. The fabric was crap. Like paper nylon. They took my money of 60.00 right out of my account when I ordered. I wanted to return the items but they kept on telling me that shipping will be more then what I paid for order. They only said they would give me 15% refund. And they wanted me to give them as a gift to someone I know. Are they kidding me. I wouldn't give them to my worst enemy. Poor quality. I wouldn't order from here. They are scamming people.

Thumbnail of user andreaf256
1 review
0 helpful votes
August 6th, 2020

When you want to return something, they send you an email telling you it's too expensive because you have to return it to China. However, they offer you the booby prize of being able to purchase 3 more items for $35. The fabric they use wouldn't even be useful as a rag. Total waste of money.

Thumbnail of user deenab25
1 review
17 helpful votes
June 29th, 2020

I placed my bathing suit order with expedited (6-9 day) shipping to arrive for my beach trip. I emailed them looking for it 1 week before the trip and was told it would ship that day and be to me on time. When it did not show up, I called to cancel and request a refund to my credit card for the full amount. They ignored my request to cancel and responded that they would ship it that day. It did not arrive in time for my trip (as was promised), so I had to buy bathing suits while on vacation. The items started showing up one at a time over a month after I ordered them and they refuse to send me a return packing slip. This has been a nightmare!

Thumbnail of user wandag105
1 review
11 helpful votes
July 17th, 2020

Website makes you think you are ordering in the U.S... once you place your order you find through the notification email that the English is very broken now discovered these clothes ship directly from China... my order took over 5 weeks. Items came and they are cheap, the material is cheap and the photos they show on line make the product look really nice... I beg you not to buy from this website, so cheap and the dresses look like someone 90 should wear. Nothing like they look on line... I have now found out that this is a scam... they make the clothes look pretty on line and all I can say is buyer beware!

Thumbnail of user debbies613
1 review
1 helpful vote
July 6th, 2020

Do not order from this company they are a scam. Money immediately comes out n you get nothing it's been 3 months for 2 dresses I ordered. Do not order from this company you will be sorry you did.

Thumbnail of user donovane1
1 review
14 helpful votes
July 22nd, 2017
Verified purchase

Original I wrote a review saying that short were pretty nice. Well this has all changed. I tried out my new awesome short today and after I got out of the pool the entire shorts are completely see through! I was complete expose to everyone there. Also the shorts alone are very cheaply made. The only thing good about this shorts is the Design, 40 dollars I'll never back!

Thumbnail of user jilliane
Jillian E.

Hey Donovan -

Thanks so much for the review! We are psyched that you love your trunks. We would love more information from you on how we could do a better job on our papercup swimtrunks. They are so popular and we would love it if you could tell us how to do a better job communicating about the timing First off each swimsuit is custom to you. Its an amazingly cool luxury item for the price.

We do put production and ship time on the product. https://www.shoplulu.com/collections/swim-trunks/products/paper-cup-swim-trunks

And at checkout it does say 3-5 days unless a custom product. Which the trunks are.

Your feedback is so important to us and we are so close to our business, its an extension of who we are. When there are disconnects from our site to our customers we are not doing our job well and we really value your feedback.

We hope youe trunks make a huge SPLASH ( sorry, had to) Jill o

Thumbnail of user louisd32
1 review
0 helpful votes
August 1st, 2017
Verified purchase

I was never sent any notification about the shipping of my order. I still have no idea if it's coming or not. I have no way of tracking it.

Thumbnail of user jilliane
Jillian E.

Hi Louis -

I am hoping you left this premature review after too many Zimas poolside.

This is the first we are hearing from you and it's on a public site. We have a million ways to contact us so we can answer your questions but you chose to do it here. So we will respond here too, simply following your lead.

You placed an order on July 22.

The product clearly states in a million different places...
Production Time: 7-13 business days
Shipping: USA: 4-10 business days
International: 7-20 business days

You ordered a custom product. We say it here... https://www.shoplulu.com/collections/swim-trunks/products/paper-cup-swim-trunks

We say it when you check out here... before we even let you add the item to your cart...

Paper Cup Swim Trunks is an item that we hand print just for you once your order is placed.

It is a really custom process and the end results are amazing.

Who else do you know with custom clothes?

All of our printed products get 5 Star Reviews.

Any negative reviews have been left because they didn't have a good understanding of the production and shipping time.

We are going to be life long friends, I would never want to cause a friend disappointment or stress.

Please Read the Product Description so I know you know what to expect for a Shipping Time!

And you are right you didn't get a shipping number because today is August 1 - it is the first day that is even possible for you to get a shipping number and as soon as they are done, you will, well within our times we had stated. You will probably get one really soon and it won't be because you left this awesome review.

Now where i am confused is why you would come here to do this, we are nice friendly people, we would have responded with a nice funny email back, we are also a company that relies on true reviews for future business. In 2005 I created ShopLuLu from my little tiny brain and we have grown it into such a place that we create job training for young adults with special needs to gain future employment. We do good work we stand by our customers and we love what we do.

Thumbnail of user cindyk35
1 review
0 helpful votes
August 6th, 2016
Verified purchase

According to the tracker, my package mailed out on july 25th. Here it is almost two weeks later and I don't have it. Also, I can't find a way to contact shop lulu. I have already been charged on my credit card, so obviously I want my merchandise. I would have appreciated a more realistic ship date. Anyone out there who can help me? *******@juno.com

Thumbnail of user jilliane
Jillian E.

Hi Cindy - This is the first we are hearing of this so let's get it taken care of
There is a Large Message Us button for customer service on the bottom of each page of our site that does indeed give you a way to contact us. The order came through the Name Your Own Price system and we did indeed send it out, we have no control once it hits the Mail system but are correct it does seem to be lost in the mail. Beeing as you didn't receive it we just issued you a refund. Thanks for making an offer I am not sure why it didn't go out but let's just resolve it by issuing you the refund for the 5.00 you paid for the bracelet.

Warmest Regards,

Jill from Shop LuLu

Thumbnail of user joycey31
1 review
17 helpful votes
February 19th, 2020

The tracking number given did not show that the item was shipped. All of a sudden it appeared in my mailbox, but the original package was destroyed by the post office and the item inside broken by the post office sorting machine. Jill personally looked into the shipping issue, AND agreed to mail me a replacement item! YA!

Thumbnail of user lindaa647
1 review
14 helpful votes
January 18th, 2020

I ordered seven Soul Sister bracelets about a week before Christmas from Shop LuLu. I would get shipping notifications about some of the other stuff that was also part of the order. A couple of days later I went into my e-mail which is not something I do daily. I saw an e-mail from Shop Lulu and rolling my eyes, I said to myself,'here we go, they don't have some part of the order'. I was right but was not expecting what I read when I opened the e-mail. The e-mail was from Jill - CEO - who was clearly upset because the Soul Sister bracelets didn't ship to the their offices. She went on to apologize and assured me that the bracelets would get there in time for Christmas. She also told me how the Shop LuLu employees were up in arms about my order. Who does that? Who makes the customer experience so personal? I was going on with my day and in the next borough there was a group of caring people who were singularly worried about my order. She went on to say that they checked on Amazon to see if the bracelets were available to buy there. I was so taken aback after I read this, I quickly answered that the bracelets could come in after Christmas, as they were for friends from my parish and I wouldn't see them on Christmas. Within 10 minutes Jill answered saying she was so happy I replied, as her and her staff were stressing about my order. She gave me several options, one of them, purchasing the bracelets elsewhere and they gave me the name of the other company to purchase them at. Had I needed them for Christmas I still would have stayed with Shop LuLu. They go the extra mile and the positive energy can be felt through the email from Jill. I will continue to be a customer and will continue to tell about this experience. It's not often that you get such a wonderful and refreshing customer experience. Oh btw, this company employs Young Adults with Special Needs so for me it was a spiritual connection, as well. A lot of thought went into getting this company started, and doing it with such a sense of social responsibility is nothing short of astonishing.
Thank you Jill and Shop LuLu employees for this wonderful experience. My parish friends loved the bracelets :) and so do I. Such a pleasure shopping with you.
Linda A - Brooklyn, NY

Service
Value
Shipping
Quality
Thumbnail of user alexc289
2 reviews
0 helpful votes
February 28th, 2019

This store has the best clothes. It offers such wide variety of clothes which are very well designed. I have already decided to shop from here now and will be recommended to everyone in my friends. Thanks for giving me amazing and best clothes.

Thumbnail of user joans99
1 review
24 helpful votes
June 13th, 2017
Verified purchase

I bought bracelets which I don't normally even look at but these are so different. Matching pieces, earrings, necklace, watch OH MY. Also shipped in time for me to take on vacation (even though I waited until the last minute) Cute stuff, nice company, big thumbs up.
P.s. Do not confuse this with Tiffany's - this is fun jewelry, well made.

Thumbnail of user alidan1
1 review
2 helpful votes
January 5th, 2017
Verified purchase

Really happy with my purchase! Thanks for your kind service and lovely product. Definitely will purchase again from Shop Lulu.

Thumbnail of user kellyd90
1 review
0 helpful votes
January 5th, 2017
Verified purchase

I ordered a few items as Christmas gifts and everything was better than expected. Everyone loved their gifts! LuLu is my go to for fun, affordable fashion

Thumbnail of user jasminew40
1 review
10 helpful votes
August 31st, 2017
Verified purchase

Initially, I went on this site to check things out. We all know that with a click and a swipe, we are either a converted shopper or we've left and moved on. There were several deals I couldn't resist, especially with the coupon I'd received as I'd signed up for a newsletter. The service is spectacular and the goodies arrived quickly! I didn't plan on getting anything for my daughter but there were so many amazing offerings that I picked up some gifts for her as well!

Well done and a million accolades to Shop LuLu for such a memorable experience. I've already returned... you've converted me. And I thank you.

Thumbnail of user lorrainet18
2 reviews
1 helpful vote
May 26th, 2017
Verified purchase

I recently purchased some pashminas from Shop Lulu, and was thrilled when they arrived so quickly, packaged so nicely, for such great prices! Thank you so much!

Thumbnail of user deniset56
1 review
1 helpful vote
July 19th, 2017
Verified purchase

I love this little shop. I used to shop in person but they moved a bit further from me so now I look on line. They communicate promptly, shipping was super fast and the quality of their items is always the best!

Thumbnail of user margueriter2
1 review
1 helpful vote
July 20th, 2017
Verified purchase

Once again, I found great pieces that I could not live without. I did not have to leave my home, but was able to view beautiful items online. The prices can not be beat and was shipped in a timely manner! Love LuLu's!

Thumbnail of user elaineh38
1 review
0 helpful votes
August 31st, 2017
Verified purchase

We just love this product and would definitely order again. It's my husbands favorite. Must tell all my friends and family.

Thumbnail of user dianneb29
2 reviews
2 helpful votes
September 5th, 2017
Verified purchase

Shop LuLu is an amazing place to shop. I bought several pieces of jewelry as a gift as well as one of the round beach towels and everything was just as expected. Top-notch.

These are the items I bought and each piece is perfect and loved by the girls (ages 11 to 15) I bought them for. You would be very happy choosing any of them.

Music is My Life Charm Bracelet

Music Note Necklace - Matches Bracelet

Petite Clear Stone Music Note Necklace with Charms

Blue Music Note Necklace

4mm Swarovski Crystal Earrings - one small pair in Colored Crystal and a Plain Clear - Set all on Stainless for Comfort.

Ice Cream Delight Heavy Terry Round Beach Towels with Deluxe Trim

Thumbnail of user lauray15
1 review
1 helpful vote
January 6th, 2017
Verified purchase

Lulu has great accessories at amazing prices. Shipping has always been fast and I am always excited to receive my products. Very excited she is opening her local show room in my neighborhood... SO EXCITED!

Thumbnail of user samanthah83
2 reviews
1 helpful vote
September 4th, 2017
Verified purchase

The product is amazing I can't even be anymore happier. This truly brought joy to me when I received this item. Thank you so much for this awesome product.

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3.8
38 reviews
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