Shoplet has a rating of 2.16 stars from 300 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Shoplet most frequently mention customer service, credit card, and wrong item problems. Shoplet ranks 125th among Computer sites.
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Nice paper towels for cleaning or just wiping hands. 1 sheet can get a lot of cleaning done. So glad I bought them they hold up very well when cleaning up spills or wiping down my counters. Great value especially if you like buying in bulk like myself. I will re order. Stay stocked up!
I am the primary purchaser for Southwestern Dermatology. Rakuten steered me towards some good deals on the Shoplet site recently. Unfortunately Shoplet cancelled my entire order "out of stock". Upon review of the items at their site, the items all had a huge price increase after and were listed as available to purchase. Shame on them!
This company constantly advertised sales on items that don't exist. I bought 8 rolls of cork and received only one, they refunded me without asking! I didn't want the refund, I want the other 7 rolls of cork! To make matters worse, they're STILL advertising the same deal weeks later! What a horrible company. I'm going to start emailing Amazon executives to let them know why this scam outfit is doing!
Tip for consumers:
Only got 1 roll, paid for 8. It was a great deal, I didn’t want a refund, just the rest of my order! I think they cancel orders to raise the price. BBB had a ton of similar complaints. I will go to amz execs to see what they think of this scammy seller. Should be called “Shoplift”
Products used:
4’x8’ rolls of 2mm thick cork Quartet brand.
I am the primary purchaser for Southwestern Dermatology. Rakuten steered me towards some good deals on the Shoplet site recently. Unfortunately Shoplet cancelled my entire order "out of stock". Upon review of the items at their site, the items all had a huge price increase after and were listed as available to purchase. Shame on them!
Nice paper towels for cleaning or just wiping hands. 1 sheet can get a lot of cleaning done. So glad I bought them they hold up very well when cleaning up spills or wiping down my counters. Great value especially if you like buying in bulk like myself. I will re order. Stay stocked up!
Products used:
Sparkle Professional Series® 2-Ply Perforated Kitchen Paper Towel Rolls by GP PRO
Shoplet has everything that I needed when I went to search of stuff for my office. Placed and order - everything came as expected. Free Shipping is always a plus. And the prices were very competitive. I will continue to use Shoplet.
I started using Shoplet and after my first few orders i received a call from an account rep named Sam. Sam has been a great help in assisting me with getting everything that I need for my office. When I have a question I give Sam a call and he is there to help. Even better is that Sam calls me to check in to make sure that everything is ok with my account. Great service. Keep up the great work Sam and Shoplet.
I purchased a task chair on 7/5/23 and when it arrived, the pneumatic lift for the seat was defective. Returns for a full refund are allowed up to 30 days. However, I was unable to fit the chair in the shipping box, as instructed because the base was now permanently attached to the seat (stuck at the lowest height) and it would not fit in the box. I immediately emailed my problem and asked that they advise me as how to proceed. I didn't hear back for several weeks and when I did, my problem was not addressed, and it was like they never read my reply at all. I tried again - same thing. By now the 30 day window had well been exceeded. I tried to explain all this twice in calls to customer service and their "hands were tied", as I had exceed the 30 day limit. I am beyond frustrated and feel taken advantage of and cheated. There are exceptions to all rules, and this should have been one.
Note: Purchased thru Amazon, fulfilled by Shoplet, 3rd party return policy applies.
For some reason my jpeg photo of the chair and box will not load. It's on my phone and I can email it
to you!
Products used:
None
I ordered bottles of incontinent wash. Shoplet didn't use stop leak tape on bottles. Bottles leaked. I can't resell because logo washed off bottles and plus ink got all over my hands. I was issued a partial refund on this order and thought problem was solved. So I placed another order and received the order with the same quality control issue. I will not be ordering again.
The sander would probably be great if I could actually recieve it. Shoplet gave me horrible customer service from and Asian customer/ supervisor representative who actually hung the phone up on me. They give you false tracking info and cannot even get in touch with their shipping department. Do not buy fron shoplet. Was quoted 6-10 days shipping and at day nine still no current real tracking number. Stay away. Fraud alert.
Tip for consumers:
Fraud alert from this company
Products used:
None, never recieved any
First, I will say these are extreme times and not sure of the other side but was not happy to be convinced by email that they had sanitizer products in stock. So online went and purchased and was now informed at checkout maybe not available till late May or early June so I opted to wait. Bought a few other items while there to spread the wealth. Next morning I get a refund without notice or explanation of just the sanitizer. No reason or option to cancel the entire order. Three days have ten more ads from them but no response. This morning an email says same sanitizer available again and shipping May 15th. Just sleazy?
Tip for consumers:
Caveat Emptor
Products used:
Still waiting
Fantastic service received the following day even though I purchased after the cut off time. Excellent communication & great service, I would recommend this company to anyone.
Farrow Wrap received on time and in condition described. When contacted to update status it was resolved within the hour! Quick ~ Courteous ~ Recommend Seller!
Products used:
Farrow Wrap
This company does not pay their bills! They are a crappy company lead by an even crappier person, Tony Ellison. They sell cheap items, take your money and are rude. Tony is the worst to work with and is a scam artist! Buy from someone else!
Only one star because order arrived timely. Nothing else was acceptable. Ordering was difficult. Prices changed during the ordering process which just complicated that process. Seemed as though prices adjusted so it was more difficult to qualify for free shipping.
Order was received as expected but an item was missing. No way to correct online. Called customer service, I was told item was out of stock and they would send a credit. The clincher, my order at there web site now does not reflect this item but rather an increase in the price of another item so the total cost would be the same as the original order. Confirmation order email reflected the correct pricing and items. I won't be buying from Shoplet again.
Tip for consumers:
If prices change while ordering just cancel and shop elsewhere.
Products used:
Coffee, printer ink, paper towels
Got all the products I needed very easily and at a good price. They arrived
The next day. Don't think they could do anything better.
Delivered on time.
Will be using again.
Happy to recommend
I bought 5 boxes of the forks, take 23 days to ship to us, asking for return, they charge 25% restock fee
The problem is shoplet ship items super late, when i got it, i don't need no more, that is not the right, shoplet delay the orders 23 days, now they want charge 25% for return, that is ridiculous, no more shoplet
Don't buy anything from this stupid company
When I requested a quote from the company and sent back the PO, after weeks of waiting on my items to arrive, I reached out to them. First, I was told that they didn't have my order. Then told that it's with the "net 30" department [accounting], then I was told that there's a hold up in shipping. Finally, after weeks of them being unable to keep a story straight, I decided to call them every day. Finally, they sent it, and subsequently, left 6 items off. When I contacted them, they initially acted as if they cared. Now they don't even bother to respond. SHADY, SHADY, SHADY company!
Tip for consumers:
DON'T USE THIS COMPANY!!! Unless you are paying by credit card.
Products used:
Calendars
Great site and huge selection. I found everything that I was looking for. Checkout and account set up was simple. Order came in 2 days with no issues. Will be back to use Shoplet again.
I love how well this works on stainless steel. It covers up fingerprints, and leaves the outdoor features with a shiny surface, which seems to repel the humidity. Smells awesomely clean and leaves the most satisfying streak free shine.
Products used:
Sheila Shine Stainless Steel Polish & Cleaner
I have placed 5 bulk orders for Paper mate ink joy retractable pens but they send me the damaged and incorrect low priced capped pens and I have returned all the items from the 5 orders but they issued me a partial credit. They said they will check again and reach me on monday. I have the proof of returning all the items based on the weight and I am going to sue them soon for inconvenience and frsud.
Tip for consumers:
Please don't buy from they are sending damaged and low priced incorrect items and when we return they are issuing partial credit
Shoplet is definitely the #1 place to get your office products. They have US customer service, dedicated sales reps, and the biggest selection. All my orders come super fast and if there is ever and issue they make things right. Don't miss out - head to Shoplet.
OK, It is now AUG 10th and still no second part of my order. Please see my May 7th review. THIS COMPANY REALLY IS TERRIBLE. Do NOT spend any of your hard earned money here. Enough said.
We do apologize for the inconvenience. The reason for not receiving your order might be the item is back-ordered or canceled because the item is indefinitely out of stock.
For back-ordered items, we are giving our customers an option to cancel at any time if they do not wish to wait for the item.
Here at Shoplet.com, we are growing our system and processes to better assist you. We have a lot of customer service representatives that can answer your concerns as soon as possible. We extended our service hours from 8 am to 8 pm ET, Monday to Friday to better assist you. We just implemented a case system that can follow up on your concerns in 24-48 hours by email. We will be happy to assist you. Call customer service at 1-800-757-3015.
I love this PUR pitcher. The water comes out tasting great and so cold. Its large size allows frequent usage as long as you keep filling the top blue part.
Products used:
Pur Filter Pitcher
Shoplet sent me what I ordered in two days in good condition. Better than I expected. Good deals and great service. Love to but through this store.
I ordered some stuff for my office on Wednesday morning and it arrived two days later on Friday. That's great service. And I got free shipping as well. No reason for me to even consider going anywhere else - not even Amazon or Staples. No way. I am sticking with Shoplet.
Took a while to do it, but I followed procedure, they were direct, and I received my merchandise hassle free. 100% legit, good service.
Shoplet is an online retailer of over 1,000,000 business products, servicing the continental United States, Canada and United Kingdom.
We do apologize for the inconvenience. Since the pandemic, the stocks for sanitizers, disinfectant spray, cleaners, and such like, are inconsistent for the reason that our supplier's priority will always first be to process orders from the healthcare industry, first responders, government, and state agencies. We appreciate your patience and understanding and we will strive to fulfill your order as soon as we can.
Here at Shoplet.com, we are growing our system and processes to better assist you. We have a lot of customer service representatives that can answer your concerns as soon as possible. We extended our service hours from 8 am to 8 pm ET, Monday to Friday to better assist you. We just implemented a case system that can follow up on your concerns in 24-48 hours by email. We will be happy to assist you. Call customer service at 1-800-757-3015.