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  • Shop Fem Things

Shop Fem Things

Ratings On Other Platforms

Trustpilot
3.1 / 5
Better Business Bureau
4.3 / 5
Corporate Values

Overview

Shop Fem Things has a rating of 4.1 stars from 396 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shop Fem Things most frequently mention shopping experience, customer service, and good quality. Shop Fem Things ranks 49th among Women's Clothing sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 75.9%
Positive
82
Neutral
7
Negative
19

Instant Feedback

26,623 reviews

9
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What reviewers want you to know

Positive highlights

  • So far the shopping experience has been really easy!
  • So far good experience, I gave a 4 out of 5 cuz don't like auto charges applying to my card.

Critical highlights

  • both times they offered to give me a refund; the first time I said "no, as long as they are on their way".
How would you rate Shop Fem Things?
Business's Favorite Review

“Great Product Selection”

Christine F.
4/29/20

Love the products on their site. Got a couple things for me and my friends! I wish they carried more bracelets, the ones they have are so cute!

See full review
Top Positive Review

“Its really simple and easy to order, I have read a...”

Dorothy X.
12/14/20

Its really simple and easy to order, I have read a lot of good comments about the ring, I can't wait to give one to my granddaughter for Christmas "I hope it ships soon. Cause I'm EXCITED!

Reviews (396)

Rating

Timeframe

Other

Reviews that mention popular keywords

order love (25) first time (46)
Thumbnail of user monicaj186
2 reviews
0 helpful votes
January 2nd, 2021
Verified purchase

Bought the "I Am Enough" rings for a camp my nonprofit is running for girls this summer. The name.of the camp is... I Am Enough! Perfect! Planned to order 2 or 3 to give as prizes, but the process was so simple and the cost so affordable, I ordered 10! And got a bonus rose-gold one for my daughter. Now each camper will have a beautiful reminder that they are enough. And the rings are very good quality and just a great value.

Service
Value
Shipping
Quality
Thumbnail of user judym1972
1 review
0 helpful votes
February 22nd, 2024
Verified purchase

Good experience. Had some concern about late delivery, but customer service said it was due to Hugh sales volume and ordered some alternatives.

Communicated via email.. Their response was quick.

Reason I chose this business:

Liked bracelet message

Service
Quality
Thumbnail of user michaelb4518
Kiara C. – Shop Fem Things Rep

Hi Judy,

Thank you for giving us your positive feedback and having interest in our items. If there's anything that we can assist, you can contact us at 941-344-1234 or send us an email at support@shopfemthings.com. For a faster response, please contact us on our live chat feature here: https://shopfemthings.com/?chat

Thumbnail of user michaelb4518
Kiara C. – Shop Fem Things Rep

Hi Judy!

We are glad that you're satisfied with our Customer Service and we sincerely apologize for the delay on your order. We greatly appreciate your patience and understanding on this matter! We will always strive to give the best quality products and services to our dear customers so you can continue to trust us in the future. If there's anything that you need, you can reach us at 617-213-0011 or send us an email at support@shopfemthings.com or chat with us here: https://shopfemthings.com/?chat so we can further assist you.

Thumbnail of user melodyg157
1 review
0 helpful votes
February 23rd, 2024
Verified purchase
• Updated review

I found the way your company operates to be terribly confusing. I still don't know what I get in a subscription, or what it cost. The merchandise itself is nice, once it arrives, but an email or text confirming my order would have helped clarify things, especially at Christmas, when I did all my shopping online. I shopped at many online websites this year and I forgot the purchases I made at Fem Things, and a reminder would have been nice. Your packaging was fine. I have a shop on a web site, and my experience with FemThings, opened my eyes to features I could improve on it.

Reason I chose this business:

I liked the unique merchandise.

Quality
Thumbnail of user michaelb4518
Kiara C. – Shop Fem Things Rep

Hi Melody!

We are sorry to hear about this inconvenience, we greatly appreciate your feedback! We do send a confirmation after the order is placed, there are times that the email went to trash or spam. We also make sure that we give our customers the freedom to join our Free Trial Membership and an option to opt out of it as well. We will look into it so we can improve the customers’ experience. Should you have any questions, you can contact us at 941-344-1234 or send us an email at support@shopfemthings.com. For a faster response, please contact us on our live chat feature here: https://shopfemthings.com/?chat

How do I cancel?
December 28th, 2023
Verified site experience
• Previous review

How do I cancel? I don't like that all the information about the subscription come after the credit card information. Please cancel all of my "purchases". A bracelet and the membership! Please!

Reason I chose this business:

I was fooled

Reason I chose this product:

Product doesn’t look bad but the way the subscript set up, stinks!

Thumbnail of user jenniferm5953
1 review
0 helpful votes
February 22nd, 2024
Verified purchase
• Updated review

I love my bracelets, I wear mine all of the time and it still looks beautiful...no tarnish great message. I will buy from you again 🤩

Quality
Thumbnail of user michaelb4518
Kiara C. – Shop Fem Things Rep

Hi Jennifer!

Thank you for your wonderful feedback! We are delighted to hear that you love the looks and message of our bracelet. Thank you so much for choosing to buy from us again! We look forward to seeing you wearing the items and if you send us a photo or two of you wearing your jewelry item we will send you a coupon code for 25% off your next order with us! You may send the photo to our email address support@shopfemthings.com or send it via text at 941-344-1234

Very good lovely
December 3rd, 2023
Verified site experience
• Previous review
Reason I chose this business:

Beautiful pieces love the message ❤️

Reason I chose this product:

Love the message ❤️

Thumbnail of user dorothyt872
1 review
0 helpful votes
April 7th, 2024
Verified purchase

Excellent! They turned out exactly how they looked and arrived way faster than I expected!

Quality
Thumbnail of user michaelb4518
Kiara C. – Shop Fem Things Rep

Hi Dorothy!

Thank you for your kind words and positive feedback. We are happy to hear that you like our products and are very satisfied with the quality and shipping time. We look forward to see you wearing the items and if you send us a photo or two of you wearing your jewelry item we will send you a coupon code for 25% off your next order with us! You may send the photo to our email address support@shopfemthings.com

Thumbnail of user pamm1179
1 review
0 helpful votes
February 16th, 2024
Verified purchase
• Updated review

My order was here on time but they were cheaply made. I have a gifts anyway don't know how or if the persons liked them.

Nobody ever came to phone or answered my emails.

Reason I chose this business:

I don't know! Since I had problems in the past with not getting my whole order!

Service
Quality
Thumbnail of user michaelb4518
Kiara C. – Shop Fem Things Rep

Hi Pam!

We apologize for the inconvenience caused by the quality of the items. We take this seriously and are committed to improving. We greatly appreciate your feedback and will look into it to improve our customers’ experience. We will be happy to assist you with any of your other concerns, you can contact us at 941-344-1234 or send us an email at support@shopfemthings.com. For a faster response, please contact us on our live chat feature here: https://shopfemthings.com/?chat

Will know better when items are received
December 12th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Looked the brackets for Christmas presents which I hope I get in time!

Reason I chose this product:

Christmas presents

So far so good on ordering
May 4th, 2023
Verified site experience
• Previous review

So far so good on ordering. Will know more when I receive item.

Reason I chose this business:

Liked the product

Thumbnail of user josephu490
1 review
0 helpful votes
April 17th, 2024
Verified purchase

Thank you for sharing the opportunity to get this bracelet. It came in the right time and I know God sent it to me. My daughter-in-law is having cancer surgery the 17th of this month and would love to give it to her before than. Thank you again

Reason I chose this business:

I have ordered before and always comes in just the right time. God Bless you.

Thumbnail of user michaelb4518
Kiara C. – Shop Fem Things Rep

Hi Joseph!

We will pray for your daughter-in-law's successful surgery. We hope our product will be a great reminder to her and keep on fighting cancer. If there's anything that you need, you can reach us at 617-213-0011 or send us an email at support@shopfemthings.com or chat us here: https://shopfemthings.com/?chat so we can further assist you.

Thumbnail of user joany269
1 review
0 helpful votes
January 22nd, 2024
Verified purchase

So far so good. We shall see if this comes through like promised.

Quality
Thumbnail of user michaelb4518
Kiara C. – Shop Fem Things Rep

Hi Joan!

Thanks for shopping with FemThings, Joan! Hope to hear more from you when you receive your items. If there's anything we can assist you with, you may call us at 941-344-1234 or send us an email at support@shopfemthings.com or chat us here: https://shopfemthings.com/?chat. Cheers!

Thumbnail of user jacquelinep751
1 review
0 helpful votes
July 9th, 2023
Verified purchase
• Updated review

Good - I like it I have never heard of it before. They were a great price! They came very promptly.

Reason I chose this business:

They were very pretty with a wonderful message! I bought 6 of them to give to my daughters and granddaughters! They loved them!

Thumbnail of user michaelb4518
Kiara C. – Shop Fem Things Rep

Hi Jacqueline!

We are happy to hear that you love our product and our prices! We always aim to have the best and affordable products for everyone!

Good
June 24th, 2023
Verified site experience
• Previous review

Good - I like it I have never heard of it before

Reason I chose this product:

It’s so pretty but also meaningful

Thumbnail of user vickiem526
1 review
0 helpful votes
February 16th, 2024
Verified purchase

Had not recieved my order and they let me know why and offered a discount coupon for the inconvenience.

Service
Thumbnail of user michaelb4518
Kiara C. – Shop Fem Things Rep

Hi Vickie!

We apologize for the delay in delivering your order. The item you have purchased is one of our most popular items and is in great demand. Despite our efforts to maintain an adequate supply of this item, there are times when we completely run out of stock. We are sorry for any inconvenience this may have caused. Please be assured that we are doing our best to fulfill your order as soon as possible. You will receive your order soon. Thank you for your patience and understanding.

Thumbnail of user cynthial1802
1 review
1 helpful vote
February 15th, 2024

I have been charged for a " membership" charge monthly of $19.87 which I am unaware of ever signing up for, many others complained of the same thing. I never would sign up for a membership ever to a store. I read now that they sign you up automatically unless you answer an email saying you do t want it. Then they take your CC and charge it monthly. I will never order from them again. I had order" sisters in Christ" bracelets, only to be scammed nearly $400!
Beware!

Tip for consumers:
They trick you by sending an email and if you do not respond you will automatically be enrolled in their membership!

Products used:
Bought 3 bracelets 18 months ago, have been charged a $19.87 charge every month to be a member? Nooo I did not and if you look at the other reviews many many others have complained! They are cheating people. Check the other sights!

Thumbnail of user michaelb4518
Kiara C. – Shop Fem Things Rep

Hi Cynthia!

Thank you for your feedback! There was a reminder on the page that if you may accept the Free item offer on the website and you will get a 2 week Free Trial of the Membership Club. We do not send emails for the Fem Things Membership as we always make sure that we give our customers the freedom to join our Free Trial Membership and an option to opt out of it as well by clicking "No, I don't Want a Free Item" before moving to the next step of the order process. We always remind our customers to check everything before completing their order. We will look into it so we can improve the customers’ experience. Should you have any questions, you can contact us at 941-344-1234 or send us an email at support@shopfemthings.com. For a faster response, please contact us on our live chat feature here: https://shopfemthings.com/?chat

Thumbnail of user elizabethz897
1 review
0 helpful votes
March 16th, 2024
Verified purchase
• Updated review

Easy and looks good easy to shop the website however, bracelets are so small they could fit a baby nowhere could I find how many inches it is you're so tiny don't used to me

Reason I chose this business:

I liked the saying on the bracelet

Quality
Thumbnail of user michaelb4518
Kiara C. – Shop Fem Things Rep

Hi Elizabeth!

We are sorry to hear that the bracelet did not fit! We want to assist you with this, please contact us at 941-344-1234 or send us an email at support@shopfemthings.com. For a faster response, please contact us on our live chat feature here: https://shopfemthings.com/?chat

Easy and looks good
February 21st, 2024
Verified site experience
• Previous review
Reason I chose this business:

I liked the saying on the bracelet

Thumbnail of user lisag860
1 review
1 helpful vote
January 18th, 2020

I purchased from this company over a year ago and continued to get small charges on my credit card, continually called company who assured me that they would not bill again, and FINALLY had to block them from my credit card!

Thumbnail of user theresaw665
3 reviews
2 helpful votes
October 19th, 2022

Received goods very promptly. I am very happy with purchase which came at a very competitive price. I recommend!

Thumbnail of user michaelb4518
Kiara C. – Shop Fem Things Rep

It's great to know you got the item promptly, Theresa! Your satisfaction is our priority. Let us know if you need further assistance by contacting us at 617-213-0011 or send us an email at support@shopfemthings.com. Or in our live chat feature here: https://shopfemthings.com/?chat. Looking forward for more orders!

Thumbnail of user jeand371
1 review
0 helpful votes
August 16th, 2021
Verified purchase

My experience was great. Great customer service and great products. Would definitely recommend to anyone.

Customer service was great. Answered my question the next day.

Reason I chose this business:

I was impressed by what I saw.

Service
Quality
Thumbnail of user kerij17
2 reviews
0 helpful votes
November 8th, 2020

This is my favorite site for online shopping. Thanks to a great site. It is felled with a bunch of a cool items. Thankful for a free gift!

Thumbnail of user dorothyf558
1 review
0 helpful votes
October 30th, 2021
Verified purchase

Great so far, I haven't shared with my sisters in Christ yet, but will soon and oh how awesome it will be:-)

Reason I chose this business:

Loved the product on the advertisement on FB

Reason I chose this product:

Loves the message

Quality
Thumbnail of user christiner284
1 review
1 helpful vote
December 30th, 2019

Cancelled membership months ago. Out of the blue I get a charge to my bank acct. Cancelled AGAIN and asked for refund. Will see what happens.

Thumbnail of user mariah1152
1 review
0 helpful votes
September 16th, 2021
Verified purchase

Love their designs and quality is top notch. Be Blessed

Reason I chose this business:

The message was in the right timing

Reason I chose this product:

Purchased one before and loved it. Great quality.

Quality
Thumbnail of user patriciay521
1 review
0 helpful votes
October 22nd, 2021
Verified purchase

My first order I never received. I emailed you. Never resolved

Service
Quality
Thumbnail of user gracej226
1 review
0 helpful votes
June 11th, 2022
Verified purchase

All the free offers with terms of agreements isn't needed. Too many options but thank you. Ring looked great!

Reason I chose this business:

My wife showed me ring.

Reason I chose this product:

Wife really wanted it.

Quality
Thumbnail of user dianep1961
2 reviews
0 helpful votes
March 7th, 2023
Verified purchase

It has been great. I am impressed with the merch. The bracelets were made well.

Reason I chose this business:

I saw it on Facebook.

Reason I chose this product:

I wanted to give support, plus I love silver.

Quality
Thumbnail of user michaelb4518
Kiara C. – Shop Fem Things Rep

Hi Diane!

Thank you very much for your feedback! We are happy to hear that you love our items. Our business love supporting causes that have a great impact to peoples lives.

Thumbnail of user robins1742
1 review
0 helpful votes
February 13th, 2024
Verified purchase

Love the bracelets I received! My coworkers/friends I gave them to loved them as well! Thank you!

Very polite and professional

Reason I chose this business:

The prices and the quality.

Service
Quality
Thumbnail of user michaelb4518
Kiara C. – Shop Fem Things Rep

Hi Robin!

Thank you for having an interest in our items! We are glad to know that you have a great experience ordering. We have a lot of customers buying our products as it is a great reminder to themselves or give it as a gift to their friends and family. We look forward to seeing you wearing the items and if you us a photo or two of you wearing your jewelry item we will send you a coupon code for 25% off your next order with us! You may send the photo to our email address support@shopfemthings.com

Thumbnail of user pamelad240
2 reviews
0 helpful votes
September 21st, 2020

I received the rose gold and silver I Am Enough rings and the silver Life Is Tough But So Am I bracelet yesterday and I can't describe how excited I am to receive them! They are of very good quality and I'm anxious to get to wear them! The craftsmanship is excellent and I especially love the sentiments on them.

Thumbnail of user elizabethm4386
1 review
0 helpful votes
April 21st, 2024
Verified purchase

Easy to order. Easy to navigate. Lots of beautiful items

Reason I chose this business:

Saw this on FB. Going through a rough patch and this popped up at just the right time.

Quality
Thumbnail of user michaelb4518
Kiara C. – Shop Fem Things Rep

Hi Elizabeth!

Thank you for having an interest in our items! We are glad to know that you have a great experience ordering. We have a lot of customers buying our products as it is a great reminder to themselves or give it as a gift to their friends and family.

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From the business

Designer looks at affordable prices! Join the movement, shop at Fem Things.

Business History

Fem Things was born from the desire to offer trendy, creative and high quality fashion to women who love to express themselves in style.

We create sterling jewelry as well as collaborate with worldwide designers and manufactures to bring you a comprehensive collection of clothing and accessories. Because most of our products ship directly from our manufacturing partners to your doorstep, we are able to offer our products at deep discounts.

Company Representative

Thumbnail of user michaelb4518
Kiara C.
Typically responds within 4 days

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