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  • SHOP BY US 1

SHOP BY US 1

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Overview

SHOP BY US 1 has a rating of 2.41 stars from 17 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about SHOP BY US 1 most frequently mention customer service problems. SHOP BY US 1 ranks 123rd among Sunglasses sites.

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Critical highlights

  • After a week of waiting, I called customer service to find out the status of my order.
  • Ordered a pair of ray bans a Birthday gift for my son on July 31st.
How would you rate SHOP BY US 1?
Top Positive Review

“Got a brand new pair of 100% authentic RayBan polarized...”

Chris P.
7/7/10

Got a brand new pair of 100% authentic RayBan polarized sunglasses shipped via 2-3 day USPS for about $50 less than any other site BEFORE shipping. Fast shipping, great price and a website that answered my questions. Awesome deal.

Top Critical Review

“Hands down the most horrible online shopping experience...”

Aaron F.
5/27/14

Hands down the most horrible online shopping experience I have ever had. I ordered a pair of Gucci sunglasses on April 28th and it is now May 27th and I still have not received the product I ordered. I've called periodically through these last 30 days and they have given me five different shipping dates and back order excuses. I will be calling them after this review to get my money back. The funny thing is when you call there 1 800 number they have 3 different departments you can connect with but each department has the same guy that answers. Lol.

Reviews (17)

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customer service (4) ray bans (3)
Thumbnail of user mof3
mo f.
1 review
1 helpful vote
“Modified review”
May 2nd, 2011

Modified review. Initially gave harsher review because of a slow response and shipping. I was contacted by the seller and he confirmed that the item will be shipped today or tomorrow.

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From the business

Company Representative

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Aron E.

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