• ShopBedding

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Overview

ShopBedding has a rating of 1.67 stars from 15 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about ShopBedding most frequently mention customer service problems. ShopBedding ranks 193rd among Bedding sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
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What reviewers want you to know

Positive highlights

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Critical highlights

  • This is the poorest customer service I have ever experienced.
How would you rate ShopBedding?
Top Positive Review

“My NUMEROUS Experiences”

Karen S.
3/7/20

Over the past year I've ordered satin pillowcases (w/hidden zipper) in various colors & sizes at least 7 timesbut recalling those I ordered as gifts, it might actually be 10 times. I'm surprised to read the negative reviews, since I found orders were easy to place, shipping was fast & customer service was all I could ask foractually more, since they contacted me in order to rectify a problem I mentioned in a previous (positive) review. That was a broken zipper after washing. (*Be certain to close zippers & follow washing instructions). Without any additional questions, a replacement king size pillowcase was sent to & received by me within a week. These satin cases work great for protecting hair styles & help to prevent hair loss for anyone with thinning hair or those confined to bed for extended time. I have complete confidence in this company & have (& will continue to) recommended it to family & friends. Hopefully, naysayers will give them another try. This is my FAVORITE satin pillowcase shopping site: best color choices, products are as seen, prices are extremely reasonable, shipping is fast & I found customer service to be high above average.

Top Critical Review

“This is STILL the worst customer service in all my life, including getting physically assaulted.”

Kwon X.
10/1/20

Which is absolutely none. After the first dumpster fire of an ordeal I had with this ShopBedding sham, I decided, against my better judgment, to give it a second attempt for the benefit of the doubt. Customer service had "guaranteed" a better experience after I regaled them with the last time I waited 4 years and several promised refunds for an order AND a replacement order that NEVER CAME. I'd obviously give zero stars if remotely possible.

Reviews (15)

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customer service (10)
Thumbnail of user karens1303
1 review
0 helpful votes
March 7th, 2020

Over the past year I've ordered satin pillowcases (w/hidden zipper) in various colors & sizes at least 7 timesbut recalling those I ordered as gifts, it might actually be 10 times. I'm surprised to read the negative reviews, since I found orders were easy to place, shipping was fast & customer service was all I could ask foractually more, since they contacted me in order to rectify a problem I mentioned in a previous (positive) review. That was a broken zipper after washing. (*Be certain to close zippers & follow washing instructions). Without any additional questions, a replacement king size pillowcase was sent to & received by me within a week. These satin cases work great for protecting hair styles & help to prevent hair loss for anyone with thinning hair or those confined to bed for extended time. I have complete confidence in this company & have (& will continue to) recommended it to family & friends. Hopefully, naysayers will give them another try. This is my FAVORITE satin pillowcase shopping site: best color choices, products are as seen, prices are extremely reasonable, shipping is fast & I found customer service to be high above average.

Thumbnail of user solm31
1 review
0 helpful votes
May 16th, 2017

Package arrived 2 days after i placed the order. We're in the middle of a snowstorm but the packaging was secure and the product was protected well. I opened it immediately and put it on the bed -- it is perfect. I saw another review mention that it was wrinkly, but it's meant to be a little bunched up and whimsical. It is light and airy, not stuffy, and you can also put this in the washer and dryer, or iron it if so desired. I also got two of the pillow shams so no matter what comforter is on the bed it's all tied together beautifully. Tip -- make sure to measure the height from the top of the box spring to the ground. This product comes in 14,18, or a 21 inch drop, so get the correct one for your bed!

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About the business

ShopBedding offers luxury bedding at great prices, including silk & satin sheets, bed skirts, bedding sets, and curtains. Fill your bedding needs today!

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