• KIBO

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Overview

KIBO has a rating of 4.26 stars from 106 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KIBO most frequently mention shopping experience, and customer service. KIBO ranks 9th among Ecommerce Tools sites.

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1

What reviewers want you to know

Positive highlights

  • The shopping experience was excellent, and the order was processed and shipped very fast.

Critical highlights

  • Customer service has been wonderful since my posting on SiteJabber.
How would you rate KIBO?
Top Positive Review

“Speedy Shopping!”

Jessica H.
8/20/15

Purchased items through a partner site of Shopatron and received them less than 24 hours later. I don't even know how that was possible, but it was amazing! A great experience--would and will recommend highly.

Top Critical Review

“Failure”

Lida P.
9/1/23

Kibo declined my order twice for no reason at all. After I used a different email, it was approved, and I still waiting for over a week for my refund, since the order arrived late I had to returned, because it was for Bday present. I use UPS for a prompted delivery back to them and they still haven't given my refund yet. Terrible company. Upset customer. Will never use them again.

Reviews (106)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (12) shopping experience (8)
Thumbnail of user jessicah73
2 reviews
0 helpful votes
August 20th, 2015

Purchased items through a partner site of Shopatron and received them less than 24 hours later. I don't even know how that was possible, but it was amazing! A great experience--would and will recommend highly.

Thumbnail of user andrewh89
1 review
0 helpful votes
July 23rd, 2015

I had placed an order for bike carrier parts and accessories. I found the prices to be very fair. The shopping experience was excellent, and the order was processed and shipped very fast. Everything was above expectations, and I would highly recommend this company.

Thumbnail of user arlenec4
1 review
0 helpful votes
February 20th, 2015

"Excellent service. We were notified via email when our product was ready for pick up. The store staff at the Queen E. Store were terrific."

Tip for consumers:
Great way to shop, especially for Christmas.

Service
Value
Shipping
Returns
Quality
Thumbnail of user pattib14
12 reviews
8 helpful votes
July 8th, 2015

I purchased this as a gift, it was extremely well received and greatly appreciated. Thank you for the experience

Thumbnail of user markb105
1 review
0 helpful votes
April 26th, 2013

I have purchased items several times (from JL Audio) through the Shopatron site and I am always extremely satisfied with the site, the service, the dealer network and the products supplied. The transaction is smooth and communication is great, keeping you up to speed every step of the way with your order. This is how internet shopping should be - simple, fast, efficient AND showing care for the customer! I'd definitely recommend using these guys!

Thumbnail of user terryannl
2 reviews
0 helpful votes
February 20th, 2015

“A very nice shopping experience! Price was right, ordering from website very easy, and shipping was very quick. Much appreciated.”

Service
Value
Shipping
Quality
Thumbnail of user tylerh37
1 review
0 helpful votes
July 8th, 2015

Great service, communication and also prompt!

Thumbnail of user kymn1
2 reviews
1 helpful vote
August 19th, 2015

I ordered from Modells.com and it was an awesome experience. My order arrived quickly and prompt. I as received updates via email when it was processed and shipped!

Thumbnail of user louisel16
1 review
0 helpful votes
July 10th, 2013

Great online experience, aurora was not only easy to order from but my order arrived in record time and perfect condition

Thumbnail of user kathyb20
1 review
0 helpful votes
June 20th, 2013

“Excellent shopping experience! Here at work there's not a lot of time to browse, so the easy on-line ordering is greatly appreciated! Click onto your site, click the items we need, click onto our stored info, and the order's placed! All in under a minute!”

Thumbnail of user angieb7
1 review
1 helpful vote
April 17th, 2013

I used shopatron for a transaction thru Nitrous Express, they completed my order and made the entire transaction quick and easy. Thanks!

Thumbnail of user anned1
1 review
0 helpful votes
March 6th, 2012

Excellent and fast service - items arrived much sooner than I thought they would. I will definitely order from shopatron/manhattan toy again. Thank you!

Thumbnail of user eulaliah
1 review
0 helpful votes
June 5th, 2012

Searched for a Sunday Golf Bag --- site from Wellzher popped up...
"Shopping made very easy... product received exactly as shown on site. Perfect"

Thumbnail of user stephaniem12
1 review
0 helpful votes
January 17th, 2012

I was purchasing these items as a Christmas gift for my husband. The site was well laid out and easy to navigate. I appreciated the notification through email when the items shipped. Overall, I'd say I'm very satisfied with my experience. Thanks.

Thumbnail of user szn
1 review
0 helpful votes
May 8th, 2012

Fast respond, clear information on webpage, using reliable shipper yet with reasonable price for international customers!

Goods just come to doorstep sound and safe! Perfect experience with shopatron.com/!

Thumbnail of user lesliep12
1 review
0 helpful votes
April 10th, 2013

I can't wait to shop with Shopatron again. The experience was perfect in every way! I received my merchandise on time, was very, very, pleased with every aspect of dealing with Shopatron.com. WONDERFUL!

Thumbnail of user matane
1 review
0 helpful votes
April 11th, 2013

Great Shopping Experience Highly Recommended!

Thanks!

Thumbnail of user patrickh6
1 review
0 helpful votes
February 28th, 2012

I have ordered many items from shopatron. It is always fast, accurate and economical. Orders arrive quick and correct. Everything I have ever ordered has been perfect. Browsing, shopping, and checkout is simple and easy to navigate. Plus they might even throw a few extra stickers in there too! Thanks Shopatron/Independent Truck Co.

Thumbnail of user leob7
1 review
0 helpful votes
March 16th, 2012

Purchased some fishing gear. Received Excellent service, had a very smooth transaction. Will definitely purchase more items as I need them!

Thumbnail of user suep11
1 review
0 helpful votes
March 16th, 2012

Fabulous! I had never been to Universal Yarn before... the searching for the item and check-out experience were smooth as silk. I will buy all of my yarn at UY through Shopatron. Wish the other major retailers would use Shopatron -- things would go a lot faster/better;-)

Thumbnail of user karenet
1 review
0 helpful votes
January 18th, 2012

This is my second time ordering through them. An easy to use site, and I will, most likely, shop there again. Shipping was fast and all items were exactly as I expected. I got everything I ordered within the week. Many thanks!

Thumbnail of user reepic
1 review
1 helpful vote
September 14th, 2011

Very easy to buy from and the navigation is simple and intuitive. I have never had a mix up or problem with any transaction made from this store. The communication is excellent- I'm kept informed every step of the way until my items are on my doorstep. Even when my order contains certain items that must ship later (such as pre-orders), everything arrives in the timespan promised. In my experience as a customer of uglydolls.com and folkmanis.com, Shopatron is 100% reliable.

Thumbnail of user susand14
2 reviews
0 helpful votes
August 18th, 2012

Really easy order processing. I was able to research the Eureka tent replacement poles I needed, ordered them quickly, and they shipped to me fast from a Eureka dealer here in Michigan. Communication was good, and was able to track my order to know which day they would arrive, and the method. Good Site!

Thumbnail of user melissak5
1 review
0 helpful votes
February 9th, 2012

I used this site to purchase Hero Art stamps and it was quick and effective... a painless experience!

Thumbnail of user christinag1
1 review
0 helpful votes
July 18th, 2012

Great experience ordering Mizno volleyball shoes. Shopatron has excellent customer service and communication. I knew exactly when my shoes would arrive and was given access to a custome service rep in the event of a problem. I would definitely use this site again and would highly recommend it to others.

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About the business

Kibo's omnichannel commerce platform integrates eCommerce, order management (OMS), personalization, and mobile point of commerce (mPOC) software solutions.

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