• KIBO

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

KIBO has a rating of 4.26 stars from 106 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KIBO most frequently mention shopping experience, and customer service. KIBO ranks 9th among Ecommerce Tools sites.

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1

What reviewers want you to know

Positive highlights

  • The shopping experience was excellent, and the order was processed and shipped very fast.

Critical highlights

  • Customer service has been wonderful since my posting on SiteJabber.
How would you rate KIBO?
Top Positive Review

“Speedy Shopping!”

Jessica H.
8/20/15

Purchased items through a partner site of Shopatron and received them less than 24 hours later. I don't even know how that was possible, but it was amazing! A great experience--would and will recommend highly.

Top Critical Review

“Failure”

Lida P.
9/1/23

Kibo declined my order twice for no reason at all. After I used a different email, it was approved, and I still waiting for over a week for my refund, since the order arrived late I had to returned, because it was for Bday present. I use UPS for a prompted delivery back to them and they still haven't given my refund yet. Terrible company. Upset customer. Will never use them again.

Reviews (106)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (12) shopping experience (8)
Thumbnail of user roberta137
1 review
0 helpful votes
January 23rd, 2015

I recently placed an order from Thule which was handled by Shopatron. Not only was the experience quick and easy, the product arrived exactly when they said it would. I'll definitely look for the Shopatron name in the future as a good supplier.

Thumbnail of user barbarab17
3 reviews
1 helpful vote
June 23rd, 2012

I love Cobble Hill's puzzles! I am a preschool teacher, and you have a variety of puzzle sizes that meet the needs of my students. You also have beautiful nature puzzles, and I and my students love animals. The only complaint I have, and it is not a huge one, is that it took a long time to receive the puzzles. Shopatron handles processing for Cobble Hill.

Thumbnail of user kevink15
1 review
0 helpful votes
August 31st, 2012

I have used Shopatron 2 or 3 times the past year for soccer gear for my son, each time everything has went extremely well. The equipment arrives on time, as ordered, no damage, billed correctly, tracking info provided, etc. Highly recommended...

Thumbnail of user tammyr4
1 review
0 helpful votes
March 28th, 2012

I ordered a pair of Mizuno Wave Rider shoes. It was very easy to find the shoes, add to shopping cart and purchase. Easy.

Thumbnail of user andrewc11
1 review
1 helpful vote
February 17th, 2011

Shopatron and Mel Bay are winners

Ordered music books that were shipped the same day and in my hands within 4 days from across the country. Shipping was not marked up as some sites do either.

Easy to find what I was looking for and no problems to report of any kind.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

Kibo's omnichannel commerce platform integrates eCommerce, order management (OMS), personalization, and mobile point of commerce (mPOC) software solutions.

How do I know I can trust these reviews about KIBO?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about KIBO?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business