• ShopAtHome

ShopAtHome

Overview

ShopAtHome has a rating of 3.56 stars from 186 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ShopAtHome most frequently mention customer service, and online shopping. ShopAtHome ranks 1st among Restaurant Discounts sites.

Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Much like many of the reviews I've read I'd call customer service and also write but to no satisfaction.
How would you rate ShopAtHome?
Top Positive Review

“Everything Okay”

Viola P.
2/8/24

I'm happy with the service and a price I paid for my fridge freezer. Delivery on time. Limited communication but my transaction was fine overall.

Top Critical Review

“Scam! Do not pay out!”

Lea b.
1/1/21

On 12/9 they had an offer of $100 cash back for subscribing a membership for which I signed up clicking through their link. At one point under my account statement, I can see the activity but it shows $0 pending. After I contacted them, I got some auto reply gibberish and they removed my activity entirely.

Reviews (186)

Rating

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Reviews that mention popular keywords

customer service (28)
Thumbnail of user viola.cefa
1 review
0 helpful votes
February 8th, 2024

I'm happy with the service and a price I paid for my fridge freezer.
Delivery on time.
Limited communication but my transaction was fine overall.

Service
Value
Shipping
Quality
Thumbnail of user lindam360
2 reviews
1 helpful vote
February 6th, 2017

I've been using ShopAtHome since 2013 and they have always sent my check on time and paid back very well. I teach finances and highly recommend them to everyone I meet. Their customer service is great too! Try them, you won't be sorry.
L Murray

Thumbnail of user briang87
5 reviews
3 helpful votes
May 5th, 2016

I love this program I forget to check where it's good at and as soon as I start to shop the offer pops up I don't have to do a thing. My first check was a total surprise and it was for over $70.00 we had bought a pool table and the refund was nice to receive. I love the fact shop at home keeps track of what I'm going to get and let me know this time I know what my check will be and when to expect. Thanks for a great service I look forward to racking up some more refunds.

Thumbnail of user travish24
Annette N. – ShopAtHome Rep

Hey Brian, I am glad you saved so much money on your purchase, enjoy your pool table!

Thumbnail of user brandonl37
1 review
0 helpful votes
June 1st, 2016

I joined ShopAtHome and am now up to 80 bucks in rebates from portal use! It's tough to get working with ad and script blocking I run, so I use a separate private window with no extensions (or Guest Browsing window in Chrome- go to switch user and select guest) to make sure the cookies stay through my purchase. They're really fast and good a verifying the price matching and I will continue to use them in the future!

Thumbnail of user travish24
Annette N. – ShopAtHome Rep

Hello Brandon, Thanks for the feedback! We always love to hear what our customers think and ways we can make our Savings App more efficient for you. Thanks for shopping with us!

Thumbnail of user mariettad
1 review
1 helpful vote
October 2nd, 2016

In the 1yr we've been using SAH for our online purchases, my family & I have saved between $100-$150, in the form of checks sent quarterly based on purchases made the prior 90 days. It's the simplest thing in the world: sign up, visit SAH before making an online purchase, click through their link and you will earn a certain percentage (0.5% - 12%+) of your total pre-tax purchase price.

Thumbnail of user jackiem60
1 review
1 helpful vote
April 30th, 2016

I don't do a ton of online shopping but over several years I have earned over $300! That's FREE money! I have had a few issues of not getting the rebate to show up but customer service always made it right when i contacted them. Never had a bad or no response. So far it's been great and I tell others about it.

Tip for consumers:
Make sure you understand the details per offer and realize it can take up to 30 days. The retailer is also involved in the rebate..

Thumbnail of user sallyv5
1 review
0 helpful votes
May 1st, 2016

The cash back on purchases is just great! Very easy & free money when you combine it with the coupons offered. Best!

Thumbnail of user stephanies162
2 reviews
1 helpful vote
October 2nd, 2016

I've completed my Christmas shopping with Shop at Home's help in just one month. I have $40 coming too! No trying to take pictures of receipts from my phone and having them rejected for one reason or another. Great site for seniors and those who don't drive and do most of their shopping online. Thanks Shop at Home!

Thumbnail of user kimmerr
1 review
2 helpful votes
January 1st, 2017

I just got lucky and find this site one day, I saw they had many of the stores I shop at and with discounts and to my surprise they sent me a check! I was so happy and so was my husband, ha. I always start my shopping with ShopAtHome. Thanks, Kimme

Thumbnail of user travish24
Annette N. – ShopAtHome Rep

Hi Kimmie!

Awesome to read that you are saving with your ShopAtHome.com cash back rewards! We offer terrific cash back all year long, so be sure to continue starting your online shopping trips with ShopAtHome.com!

Happy New Year!

Thumbnail of user rosemariek1
1 review
1 helpful vote
May 2nd, 2016

I do a lot of on-line shopping. Going through Shop-at-Home's portal gives me extra cash back from vendor sites I frequent anyway. What's not to like?

Tip for consumers:
If you don't see your vendor, search for it. You'll be surprised at all the vendors available through the portal.

Service
Value
Shipping
Returns
Quality
Thumbnail of user susand150
1 review
2 helpful votes
September 24th, 2016

It is a great way to buy the products you would purchase anyway with a bonus of cash back. I have received several checks from shopathome already!

Thumbnail of user travish24
Annette N. – ShopAtHome Rep

Susan, that is awesome! We are thrilled to hear that you are saving big with cash back from ShopAtHome.com! The holidays are right around the corner. ShopAtHome.com will be offering some really amazing cash back deals to help you save big with your holiday shopping!

Thumbnail of user lauriep23
1 review
1 helpful vote
April 30th, 2016

I have used Shopathome for about 3 years and love it. Now a habit to always shop thru the site. Most of those who have negative opinions simply have not taken the time to thoroughly read instructions/policies.

Thumbnail of user rosemarya5
2 reviews
1 helpful vote
March 27th, 2016

Although sometimes it is difficult to get *******@home before making a purchase, I do try to use it as often as possible. I am getting back over $25 when the check is mailed at the end of the month. Why wouldn't you use this service. It costs you nothing and you get cash back, and they also let you know when there are deals to shop for. You also get gold points but I haven't used them yet. I told my girlfriend about *******@home and she is getting a check in May. So why don't you try it. Depending on how much you shop online, cash back doesn't stop until you reach $20 and then you get your check after verifying your address. *******@Home is a great service!

Thumbnail of user travish24
Annette N. – ShopAtHome Rep

Hello Rosemary, Thanks for the review! We're glad you are enjoying ShopAtHome.com, it's always exciting to a receive a Cash Back check in the mail. If you have any questions please don't hesitate to contact us. Happy Shopping!

Thumbnail of user jerryd53
2 reviews
1 helpful vote
April 30th, 2016

I am a regular with shopathome.com. ShopAtHome presents an additional savings in addition to sale prices from the many merchants you find here. I have found most merchants are quick to report on purchases made through ShopAtHome, enabling S/A/H to credit your account easily and quickly. Sometimes the credit is given so fast it happens before I even receive a shipping notice from the merchant. Anytime I shop online I always login to my account and go to the merchant website from ShopAtHome. The purchase is given a (trackback) number and credits are easily reviewed. ShopAtHome offers an alternative to driving all over town to make a purchase, and lots of times I end up with free shipping from the merchant. Even when making an in-store purchase I go through ShopAtHome (to earn credits to my account) and pick up my order at the store. Good deal, eh? I highly recommend ShopAtHome to earn additional $$, and because they have a great Customer Service Department that answers every inquiry made. Have a great day shopping through ShopAtHome. Jerry/Ohio

Thumbnail of user colleens21
1 review
1 helpful vote
May 4th, 2016

These good folks have been sending me checks for years! Why? Because, anytime I go to shop on the internet I stop there first and look up the storesI want to visit. Usually, those stores are listed with a cash back percentage. I get the cash back and convenient delivery to my porch!

Thumbnail of user travish24
Annette N. – ShopAtHome Rep

Hey Colleen, thanks for shopping with us! Keep checking back for great summer deals!

Thumbnail of user lisah200
2 reviews
0 helpful votes
May 6th, 2016

It makes it so easy to earn money while shopping. The best is when you buy something big. I bought a washer and dryer earlier this year and it was like getting a bonus.

Thumbnail of user travish24
Annette N. – ShopAtHome Rep

Hey Lisa, thanks for the kind words, receiving Cash Back is the best!

Thumbnail of user susans236
4 reviews
1 helpful vote
June 26th, 2016

This business definitely has the catalyst to create return shoppers that is inside of all of us! I am more relaxed when I shop online knowing that I am making money to shop! How sweet it is!

Thumbnail of user travish24
Annette N. – ShopAtHome Rep

Hey Susan, Thanks for the great feedback! We love to hear that you're taking full advantage of our site!

Thumbnail of user viviann29
2 reviews
1 helpful vote
August 2nd, 2016

It definitely pays to Shopathome! How awesome is it to get paid to shop online. I highly recommend it. When you least expect it...
Your check is in the mail
Two thumbs up.

Thumbnail of user travish24
Annette N. – ShopAtHome Rep

Hey Vivian, Thanks for the review! It's always exciting to know you have a Cash Back check coming your way!

Thumbnail of user jd159
J D.
1 review
0 helpful votes
May 2nd, 2016

I have been using Shop at Home for several years. It is the best. The 110% guarantee is amazing. Customer service is excellent.

Thumbnail of user juliem128
1 review
0 helpful votes
May 3rd, 2016

I always go to Shop At Home for online shopping deals. Also where I get my printable coupons for in store shopping and coupon codes for online. I Love Rewards!

Thumbnail of user lisap158
1 review
1 helpful vote
May 1st, 2016

I love shop at home, I have earned so much and I get some GREAT coupons! I very much recommend!

Thumbnail of user patriciaa66
1 review
2 helpful votes
August 28th, 2016

With a knowledgeable and courteous staff, ShopAtHome continues to be a great start to my online shopping experience - and profitable! Without reservation, I wholeheartedly recommend ShopArHone.

Patricia Agostino

Thumbnail of user travish24
Annette N. – ShopAtHome Rep

We LOVE to hear when our members are saving with ShopAtHome.com! Thank you for your review and for continuing to use ShopAtHome.com to earn awesome cash back rewards when you shop online. :)

Thumbnail of user reikok
5 reviews
0 helpful votes
June 27th, 2016

Update

It took time but they fixed my problem. Thank you so much. I am sure they WILL response you sometime, so you should be patient.

I will definitely use shopathome.com ever!

--------------------------------------------------------------------------------------------------------

I requested missing cash back inquiry(submitted#*******) and It has been more than 8 business day, but I have not received any response from them. They mentioned they response between 3- 5 business day.
So I sent another email, but still no response.
I loved use this site before this problem happened. I am disappointed.
I am not sure they even try to response customer's requests.

Thumbnail of user travish24
Annette N. – ShopAtHome Rep

Hello Reiko, Thanks for the feedback. Our Customer Service team is working diligently to research all customer inquiries. I do see the ticket you have submitted and it will be answered in the order in which it was received. We appreciate your patience while we look into your issue. Thanks for shopping with us!

Thumbnail of user marting54
1 review
0 helpful votes
May 2nd, 2016

So far have not had a problem with shop at home, great customer service and great perks! Keep it going

Thumbnail of user pmb
1 review
0 helpful votes
April 23rd, 2013

What a great way to make money while shopping online! Just enter your chosen store before you shop via Shop at Home. It couldn't be easier. The amount of cash earned varies from store to store and on a day to day basis. It's also easy to find promo codes to save you even more money. They even email you to tell you when you've earned money and a check is on the way. Fantastic!

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From the business

At ShopAtHome.com, we want to prevent you from missing out on the bigger picture when you shop: an opportunity to earn Cash Back and additional rewards on the purchases you? ۪re already making. At ShopAtHome.com, we? ۪ve developed a powerful shopping solut...

Company Representative

Thumbnail of user travish24
Annette N.
Sr. Manager

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