• ShopAtHome

ShopAtHome

Overview

ShopAtHome has a rating of 3.56 stars from 186 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ShopAtHome most frequently mention customer service, and online shopping. ShopAtHome ranks 1st among Restaurant Discounts sites.

Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Much like many of the reviews I've read I'd call customer service and also write but to no satisfaction.
How would you rate ShopAtHome?
Top Positive Review

“Everything Okay”

Viola P.
2/8/24

I'm happy with the service and a price I paid for my fridge freezer. Delivery on time. Limited communication but my transaction was fine overall.

Top Critical Review

“Scam! Do not pay out!”

Lea b.
1/1/21

On 12/9 they had an offer of $100 cash back for subscribing a membership for which I signed up clicking through their link. At one point under my account statement, I can see the activity but it shows $0 pending. After I contacted them, I got some auto reply gibberish and they removed my activity entirely.

Reviews (186)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (28)
Thumbnail of user hpa
2 reviews
2 helpful votes
March 27th, 2016

After all the negative reviews I was apprehensive about receiving my cash back check. I had earned almost $100 because I bought an expensive dishwasher and a lot of other things. The check was to be sent on 2/29/16 for purchases made in October-December. It was postmarked 2/29 and I got the full amount a few days later. I'm planning to buy a refrigerator and maybe some furniture online if I can find the right combo of sale price and cash back. We'll see if my luck holds!

Thumbnail of user travish24
Annette N. – ShopAtHome Rep

Hello HP, Thanks for the review! Congratulations on earning your Cash Back check. We are happy to hear you are satisfied. If you have any questions please don't hesitate to contact our Customer Service Team. Happy Shopping!

Thumbnail of user mollyw15
1 review
0 helpful votes
May 2nd, 2016

I do almost all shopping online in order to receive the best price. Having used this site for approximately 6 months, overall, I'm pretty satisfied. My major problem, is my own problem, because at times, I just forget to order through the site. I've already received my first check, and I'm looking forward to additional checks in the near future. Again, overall, I'm satisfied, since I love to shop and get paid for it.

Thumbnail of user lizw39
1 review
2 helpful votes
October 2nd, 2016

I used to us another cash back site but when I found that ShopAtHome offered a 110% price match guarantee with that site and others I was convinced that SAH was the best bet! I also touted this guarantee to many friends.

Alas, there is no more price matching. While I do still use SAH, I am careful to check other cash back sites to see who offers the best deal.

I have never had any problem with getting my money from SAH. Their customer service is a little slow to respond, but they do respond and I appreciate that.

Thumbnail of user paml36
1 review
1 helpful vote
November 1st, 2016

Their check mailing schedule is a little confusing, but you get money here and there. Just be sure to shop through the site. It's not like you're paying for it; you're not buying from them. You get back some of the the money you're gonna spend anyway. Shop, and forget about it - surprise in the mail.

Thumbnail of user travish24
Annette N. – ShopAtHome Rep

Hi Pam!

We are super happy to hear you are earning cash back rewards with ShopAtHome.com. If we can help answer any questions about our payout process, please contact our customer service department here: http://www.shopathome.com/help and they will be happy to answer any questions you have.

Thank you!

Thumbnail of user lorrained14
4 reviews
1 helpful vote
May 1st, 2016

I have never had a problem, am very satisfied with this site. It is fast and easy.

Thumbnail of user cathrynr1
2 reviews
1 helpful vote
October 2nd, 2016

It's quick, easy and i get money back on things i would purchase anyway! I have received several checks from them. The only thing that would make it better is to have the choice to save up to 50.00 before getting your check instead of 20.00.

Thumbnail of user linm12
1 review
1 helpful vote
October 2nd, 2016

I have had a good experience with Shop At Home until lately. I have received a couple of checks in the mail and was happy. Recently, for some reason, the purchases I made did not show up for cash back. I have submitted missing cash back reports on the purchases per the instructions from Customer Service. So far I have been notified that two of them are being credited to my cash back. I am patiently waiting to hear a response on the others ones I submitted. I am not sure what happened or if I am doing something wrong as before it was just working perfectly. I have always received a response to my emails within a few days. I am hoping for a solution soon and if I am not doing something right that they can tell me what to change in how I shopped for those orders.

Thumbnail of user sarah2923
5 reviews
2 helpful votes
August 28th, 2016

I figure either you can earn a little bit of extra cash for doing ABSOLUTELY NOTHING, or earn an extra NOTHING. A little is better than none!

If I could only remember to activate the rewards each time UGH

Thumbnail of user travish24
Annette N. – ShopAtHome Rep

Sara, if you download the ShopAtHome.com browser savings app, you can get reminders when you go to the stores' sites directly. For more information on our browser savings app, click here: http://www.shopathome.com/toolbar-info. We are super thrilled to see that you are earning cash back. We strive to make it easy for you and love when our members earn something for doing shopping they were going to do anyway. So awesome!

Thumbnail of user laurah106
1 review
3 helpful votes
January 30th, 2016

I have been using shopathome for years and never had any issues.

Thumbnail of user johnk7
3 reviews
25 helpful votes
Thumbnail of user cobia
1 review
1 helpful vote
May 1st, 2016

I love using shop at home to do my shopping if there was one thing I could change is is that it be more easy navigation of the site
Thanks shop at home

Thumbnail of user brianh146
1 review
0 helpful votes
April 30th, 2016

Easy money and just need more stores

Thumbnail of user millier4
18 reviews
20 helpful votes
April 30th, 2016

MY A/C SHOULD HAVE OVER $20.00, I HAVE AS OF YET BEEN CREDITED WITH 7% FROM SHOPPING WITH MACY'S $28.23 ON 4/26 AND 2% FROM SHOPPING WITH WALMART $54.48 ON 4/29, PLEASE TAKE CARE OF THE MATTER, THANK YOU *******@YAHOO.COM

Thumbnail of user travish24
Annette N. – ShopAtHome Rep

Hey Millie, I am showing that all of the orders you have mentioned have been approved. If you would like more information regarding your recent orders please submit an inquiry using ( http://www.shopathome.com/rebateinquiry.aspx) and a member of our Customer Service team will research them soon as possible. Thanks!

Thumbnail of user vickih6
1 review
1 helpful vote
April 24th, 2013

Nice alternative to cut-out coupons. Thanks.

Thumbnail of user vickih5
1 review
2 helpful votes
April 23rd, 2013

Fabulous website giving you cashback for things you would buy anyway! Genius idea. My last check arrived as promised and am looking forward to my next one. Makes shopping for essentials and treats truly rewarding.

Thumbnail of user nindem
11 reviews
17 helpful votes
January 18th, 2012

I really like the cash back portion of the site, but I hate the toolbar! Would be awesome to be able to visit the site without having to download anything to access half of it... especially since most of the coupons can be found on other sites.

However - I still really like their cash back guarantee, so I keep using them for online purchases.

Thumbnail of user edena1
1 review
2 helpful votes
April 23rd, 2013

It was great to get paid for shopping I would have done any way!

Thumbnail of user hongt
1 review
2 helpful votes
July 24th, 2011

My first check was lost in thin air for over 1 month but after contacting customer service couple times. They've had research and reissued my check. I will continue to shop at their site.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

At ShopAtHome.com, we want to prevent you from missing out on the bigger picture when you shop: an opportunity to earn Cash Back and additional rewards on the purchases you? ۪re already making. At ShopAtHome.com, we? ۪ve developed a powerful shopping solut...

Company Representative

Thumbnail of user travish24
Annette N.
Sr. Manager

How do I know I can trust these reviews about ShopAtHome?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about ShopAtHome?