• SHOFUR

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Overview

SHOFUR has a rating of 4.51 stars from 92 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SHOFUR most frequently mention customer service, charter bus, and top notch. SHOFUR ranks 1st among Limo Rental sites.

  • Service
    4
  • Value
    4
  • Shipping
    3
  • Returns
    3
  • Quality
    4
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What reviewers want you to know

Positive highlights

  • They have good customer service and quite reliable.

Critical highlights

No critical highlights yet

How would you rate SHOFUR?
Top Positive Review

“PROFESSIONAL”

Anthony M.
9/28/21

Shofur was very responsive to our requests. We had complex needs and they were able to sort everything out. The team provided 5 star service.

Top Critical Review

“NOT RELIABLE - BROKER GROUP”

Townes C.
9/14/21

This group will take your money, in advance, commit to having available buses and cancel 8hrs before your trip. They have no accountability or ownership and will not offer STANDARD SERVICE. Be forewarned!

Reviews (92)

Rating

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Reviews that mention popular keywords

customer service (22)
Thumbnail of user anthonym1807
1 review
1 helpful vote
September 28th, 2021

Shofur was very responsive to our requests. We had complex needs and they were able to sort everything out. The team provided 5 star service.

Service
Value
Quality
Thumbnail of user alg114
1 review
0 helpful votes
March 4th, 2019

We rented a bus through Shofur I never heard of this company before but found them on google. It was worrying in the beginning but I worked closely with Geron and had clear advice and he was really helpful. When the bus arrived it was a good bus that shuttled our employees back and forth or a company event. I left our driver a 7% tip for the great job he did. Thank you Heron and Shofur for making it worthwhile.

Thumbnail of user samanthak41
1 review
0 helpful votes
September 14th, 2017

We had such a great time renting shuttles for 2 days. We went out with a group of guys to enjoy some much needed entertainment. The owners of Shofur were absolutely awesome, treated us great as soon as we arrived. They took the time to talk to me and meet our crew. They made our trip a very remember able one, bucket list moment. These cars are the real deal and well taken care of. Unlike other rental places in Atlanta, these people know how to make this experience totally worth it!

Thumbnail of user emilyk114
1 review
2 helpful votes
January 25th, 2019

After calling and working with Shofur over a dozen times I find that Shofur constantly has the best customer service. Updates and changes in quotes are immediate.

Thumbnail of user juliem497
1 review
1 helpful vote
November 12th, 2018

The process was deserving of 5 stars.

-We called and received a quote right away.

-The quote was competitive.

-Checkout was easy.

-24/7 Contact

-Easy follow up

-They serve other cities.

-Only option for last minute.

-Would like to thank Murphy

Thumbnail of user jimk242
1 review
5 helpful votes
October 2nd, 2018

I really enjoyed using Shofur. The service was absolutely on point but more importantly I'm cheap and the price was great. The bus showed up on time and provided a really smooth trip on the road for us. Overall, I was very impressed.

Thumbnail of user mikem504
1 review
4 helpful votes
April 29th, 2017

SHOFUR was JUST GREAT. Loved the customer service we received from Shofur. They helped us and were extremely helpful. After calling many bus companies across New York this was the most helpful one. They got a quote to us immediately and explained every step of the process.

If you have never rented a bus before, like I haven't, there is so much to know. And Shofur gave me the skinny on the bus industry. I'd like to especially thank Brad for the great customer service. Thank you so much Brad!

Thumbnail of user lorens32
1 review
0 helpful votes
September 19th, 2017

I had a stellar experience with Shofur! I say this, because great customer service seems like it is so hard to come by, these days. I cannot for the life of me remember the womans name that I was speaking with over the phone, but wherever she is, I am shouting another huge thank you to her for being so helpful! Also, the prices arent too bad. Specifically, when we were needing to transport a large group of people together, on a budget.

Thumbnail of user christopherk56
1 review
0 helpful votes
September 15th, 2017

I have used ShoFur for many events such as work related (Corporate event) but the most recent one was for my sisters wedding. I could not be more pleased and happy with a company that I have dealt with in the past. I always relied on ShoFur for my corporate events. The experience from booking to the driver and the expectation buses and limos was a whopping 5 STARS! I highly recommend this company for anyone's transportation needs. Thank you ShoFUr for never letting us down!

Thumbnail of user sherrih13
1 review
7 helpful votes
April 27th, 2017

This was the best transportation experience I have ever had. The driver was very chill AND professional. Not only did we get there on time, but the driver was very accommodating while we were at our destination. I love the ambiance of the bus as it made for a fun trip. Anyone planning a party or just want to tour SF in style, I would highly recommend Shofur.

Thumbnail of user georgem546
1 review
2 helpful votes
November 13th, 2018

Called Shofur several hours before our service because the other company we booked with cancelled on us. Shofur was exceptional all the way and did everything possible to help us get a bus last minute.

Thumbnail of user yezeniar
1 review
0 helpful votes
September 9th, 2017

All amenities are up to date which acceptional service. Definitely feel at home in your time there, I was able to work on my freeLance job with its WiFi while relaxing and even taking breaks with the wonderful tvs they have. Also bathroom isn't an issue, everything is top notch! Definitely will be coming back, recommend to anyone!

Thumbnail of user briank126
1 review
0 helpful votes
September 14th, 2017

I called Shofur in a panic, because the bus company I had lined up for my companies' trip backed out that evening the day before the trip. Their customer care was very helpful and had my bus booked in about 5 minutes. Bus arrived on time and driver was very accommodating (our timing changed slightly during the trip) and pleasant. Bus was clean & in good condition. Thanks Shofur

Thumbnail of user timb396
1 review
2 helpful votes
September 25th, 2018

Booked a Charter Bus from Shofur and I must say that I was very impressed with their service and buses. I booked the bus from their online portal. The customer service rep was very nice and professional and helped me through the entire process. Bus was on time and everything went well.

Thumbnail of user chanw3
1 review
4 helpful votes
April 29th, 2017

Most people have never rented a bus before. I was one of them. Was researching bus companies for hours online for a long trip. Everyone was quoting us over 10K for our trip. Didn't know who to go with honestly. Shofur felt the most reliable one. They really explained to me the ins and out and how to go about renting a bus. Nicole gave me several quotes over the phone and took her time.

My recommendation would be Shofur without reservation.

Thumbnail of user laurenf39
1 review
0 helpful votes
September 7th, 2017

This company does a great job with a usually difficult service! In the past, booking charter buses has been a total nightmare for me. But, with Shofur, I have help along the way. Their customer service is really friendly and helpful, and they always make sure I get what I'm looking for. Definitely check out Shofur whenever you need a charter bus.

Thumbnail of user frankl412
1 review
0 helpful votes
September 14th, 2017

Shofur was great! We bought our tickets from a guy on the street, in total we had 3 tour guides. Dee was awesome, he took us to Atlanta. He was funny, energetic and told us very interesting things about Atlanta, not the boring stuff! Would have been cool to make a stop in Atlanta but aside from that it was great, Dee even took everyone's pics with the Atlanta Bridge in the background.

Thumbnail of user morgans55
1 review
0 helpful votes
September 8th, 2017

Every time I book with Shofur, I know I'm getting the best in customer service and top notch equipment. They've never been late, and they always make sure I'm comfortable before during and even after the ride. I tell all my friends regardless of what they're planning, if they're on the road, use Shofur!

Thumbnail of user jennym65
2 reviews
1 helpful vote
August 13th, 2017

Shofur bus services are outstanding and fairly priced! The Driver met us immediately with welcoming smile and took us all the way along carefully. Made our journey perfect! Thanks for this excellent experience. Recommended to anyone seeking bus rental solutions!

Thumbnail of user andrewb493
1 review
3 helpful votes
September 29th, 2018

Customer Service - 5 Stars
Quality of Buses - 5 Stars
Efficiency - 5 Stars
Pricing - 3 Stars

We were really wowed at the operational excellence from Shofur.

Needed a bus lat minute. Shofur was the only company that was able to get us a bus and save our trip.

Pricing wasn't the cheapest, but we had no other option so grateful they served us.

5 Stars

Thumbnail of user megans183
1 review
4 helpful votes
November 6th, 2018

Shofur made my first time trying to rent a charter bus so seamless. I spoke to Cody and he was able to get me a quote in 5 minutes and made the process far more simple than I could have imagined. This company truly cares about its customers and makes charter bus rentals so easy!

Thumbnail of user georgen67
1 review
0 helpful votes
September 15th, 2017

A couple friends recommended these guys for wine tours in Georgia. They certainly did not disappoint. We got to see some pretty cool wineries we didn't even know existed. Unbeatable rates for larger groups.

Thumbnail of user kendraa2
1 review
0 helpful votes
September 14th, 2017

We can't explain how much we had fun in Prom Nights. We booked a 50 passenger bus. We all were dancing whole nights. The sound system was really great. We appreciate the behavior of our driver. He was on time and very much friendly with all of us. We would like to take such amazing party bus service from Shofur again.

Thumbnail of user antonyj13
1 review
0 helpful votes
September 15th, 2017

If you're looking for some comfort while traveling then Shofur is the way to go. Good and careful drivers. Plus all their buses are neat

Thumbnail of user mitchellb64
1 review
2 helpful votes
September 29th, 2018

Really good experience with chartering a bus from Shofur. I was able to book via calling them and booking the rest online. The service was really quick. The day is the trip the driver was very professional and put all our bags in the bus. The bus was nice and had some cool amenities.

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About the business

The official Facebook page of Shofur.com - call 800-436-8719 IG: shofur_bus T: https://twitter.com/shofur LI: https://www.linkedin.com/company/shofur

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