• Shoedazzle

Shoedazzle

Overview

Shoedazzle has a rating of 3.73 stars from 7,359 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention good quality, fast delivery, and timely manner. Shoedazzle ranks 2nd among Subscription Shopping sites.

  • Service
    306
  • Value
    315
  • Shipping
    321
  • Quality
    304

Proactively asks for customer feedback

This company responds to reviews on average within 24 hours

Positive reviews (last 12 months): 66.8%
Positive
469
Neutral
36
Negative
197
153
See all photos

What reviewers want you to know

Positive highlights

  • Love the styles and the prices aren't so bad either ;) good quality shoes.
  • Perfect fit at a very reasonable price... Love shoedazzle!

Critical highlights

  • This wasn't applied and the customer service I spoke with wasn't helpful.
  • Called them and took me an hour to get them to understand I did not want the VIP membership.
How would you rate Shoedazzle?
Top Positive Review

“Footwear findings”

Olga N.
4/14/24

I'd been eyeing these shoes for a while, so I finally pulled the trigger and bought them. They're just as awesome as they looked online and crazy comfy, which is a lifesaver for my job where I'm on my feet all day. Surprisingly, I didn't have much discomfort breaking them in. Totally digging the style. I also grabbed some sneakers that were cute, but they didn't quite hit the mark. Normally, a size 7 fits me fine, but for some reason, the right shoe feels too big. Gonna have to send those back.

Top Critical Review

“I hate the new credit system”

Krissy P.
4/13/24

Since the system changed I feel like I'm loosing money every time I forget to skip a month because the credits are no longer worth monetary value towards clothes. Usually if I use my credit I'm spending more than the product is actually on sale as…. Like I can get 2 pairs of shoes for a credit which is 50 but the shoes are only 17 each if I don't use the credits. I will be stopping my membership soon, this email actually reminded me - sucks because I do love your products

Reviews (7,359)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (599) vip membership (115) store credit (68) credit card (115) vip member (112) quality shoes (77) love shoe (148) right size (39) shopping experience (40) half size (27)
Thumbnail of user olgan83
1 review
0 helpful votes
April 14th, 2024
Verified purchase

I'd been eyeing these shoes for a while, so I finally pulled the trigger and bought them. They're just as awesome as they looked online and crazy comfy, which is a lifesaver for my job where I'm on my feet all day. Surprisingly, I didn't have much discomfort breaking them in. Totally digging the style.

I also grabbed some sneakers that were cute, but they didn't quite hit the mark. Normally, a size 7 fits me fine, but for some reason, the right shoe feels too big. Gonna have to send those back.

Thumbnail of user zethb
Zeth B. – Shoedazzle Rep

Hello Olga,

We're glad you’re enjoying our products! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Thumbnail of user starv3
4 reviews
5 helpful votes
September 2nd, 2023
Verified purchase

I love well made, great looking shoes that don't drain my bank account. Shoedazzle has achieved this. As I only have two feet, I don't think I can justify buying a new pair each month, despite how good they are. But when I saw my "Abby" boots (NCIS), I had to have them. Now, if you can afford it and you're really into shoes, this is your baby!

Service
Value
Shipping
Returns
Quality
Thumbnail of user bonnies866
Bonnie S. – Shoedazzle Rep

Hello Star,

Thank you for the nice words that you said about our merchandise. We truly appreciate reviews like these, which make us want to improve our products and services even more! Have a nice day!

Best,
Bonnie

Thumbnail of user vanessad146
1 review
13 helpful votes
May 1st, 2020
Verified purchase

So many great options/styles available in both shoes and clothing along with accessories, too! Their support is super helpful and fast. I love how great their social media team is as well. All around great customer support. The products are always great quality and reasonable priced. I have a huuuuge shoedazzle collection that just keeps growing. Hubby isn't complaining!

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Value
Shipping
Returns
Quality
Thumbnail of user colen13
Cole N. – Shoedazzle Rep

Hello Vanessa,

Wow! We are overwhelmed to hear this wonderful feedback! Thank you for putting your effort into sharing your positive experience with our products and services. We will make sure to continuously create a unique style, affordable, and high-quality products that suit the needs of our valued members like you!

Best,
Nelle

Thumbnail of user candacef116
1 review
0 helpful votes
May 2nd, 2023
Verified purchase

Honestly, ai purchased this same pair last Summer for work.They lasted the ENTIRE Summer, being worn nearly every single day. So when I needed summer shoes? I got them again. Only, in Black this time instead of blue. I love them.

Service
Value
Shipping
Quality
Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Candace,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Thumbnail of user cynthiae133
1 review
11 helpful votes
March 3rd, 2020
Verified purchase

I absolutely love these pumps. Neon and snake print is a beautiful combination. They look high but once u put them on, they feel comfortable and Very stylish heels. I purchased sz 7 and they run true size. Can't wait to wear them. Thank you shoedazzle for always changing up the styles and keeping up with new trends.

Thumbnail of user colen13
Cole N. – Shoedazzle Rep

Hello Cynthia,

Wow, amazing feedback! We're so overwhelmed to know that you're satisfied with our products and services! Rest assured we will continuously create unique designs, highest quality, and affordable products to choose from. Thank you for doing business with Shoedazzle! We appreciate you taking the time to share your wonderful experience with other members.

Best,
Nelle

Thumbnail of user genavavad
1 review
0 helpful votes
August 24th, 2023
Verified purchase

I've been overall satisfied and happy with every shoe or sandal that I've purchased. Thank you for having all my favorites at affordable prices.

Thumbnail of user zethb
Zeth B. – Shoedazzle Rep

Hello Genavava,

We’re so glad to know you're satisfied with our products! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user sandyg358
1 review
0 helpful votes
June 17th, 2022
Verified purchase

I had 3 credits saved N then there was a 50/50 sale goin on so I got 4 new heels for 20 a pair but my tota wasl only 11 bucks t

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Sandy,

We are glad you are enjoying our products and promos! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user tamrac42
1 review
0 helpful votes
April 7th, 2024
Verified purchase

I have wanted the popular travel bag that has gone viral. With my VIP credit I was able to get it and if everyone only knew how much they would be speechless. I love it came in a dust cover bag and how quick I received it. I can't wait to use for my birthday trip with the girls and future trips.

Service
Value
Shipping
Quality
Thumbnail of user bonnies866
Bonnie S. – Shoedazzle Rep

Hello Tamra,

Wow! We appreciate your awesome review about our merchandise and the VIP Credit. We want you to know how much we appreciate you doing business with us and the time you spent sharing your experience! Enjoy your day!

Best,
Bonnie

Thumbnail of user sharonp1830
1 review
0 helpful votes
August 31st, 2022
Verified purchase

Shoedazzle is the only place that I buy my shoes from now on. Their sizes are true to size, lots of choices and designs, fast ship

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Sharon,

Thank you for taking the time to share your experience with others. We’re happy to know that you love our sizes and shipping!
Have a great day.

Best regards,
Armando.

Thumbnail of user andreac1600
1 review
0 helpful votes
August 10th, 2023
Verified purchase

My feet looked very stylish in my new shoes. The 3 inch heel was perfect! Extremely comfortable too! Thank you!

Thumbnail of user bonnies866
Bonnie S. – Shoedazzle Rep

Hello Andrea,

Thank you for the nice words that you said about our merchandise. We truly appreciate reviews like these, which make us want to improve our products and services even more! Enjoy your day!

Best,
Bonnie

Thumbnail of user jessicas2207
2 reviews
0 helpful votes
June 23rd, 2022
Verified purchase

Ordered 5 pairs. Shoes shipped quickly. Very reasonably priced. Loved everything. The site was easy to use and shoe descriptions were accurate.

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Jessica,

Thank you for writing a review! We love being able to provide the service that our members seek. We appreciate the time you spent to share your experience on our website!

Best regards,
George

Thumbnail of user osmanisampinoalpdnq
6 reviews
1 helpful vote
March 30th, 2024

Excellent client service. After receiving two dresses that I had ordered for my birthday, I was really happy because my skin did not react to them as it does with other fabrics. This online boutique was truly wonderful, and its quality along with empathy and kindness were greatly appreciated. I am 100% lover of this website

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Олежа,

Thank you for the wonderful review and for sharing your awesome shopping experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.

Best regards,
Chad

Thumbnail of user lauram3250
1 review
0 helpful votes
November 13th, 2022
Verified purchase

I love my boots. They came in early but they are big on the top like I can actually put my daughter leg in there with me. So I'm probably not gonna wear them. Wasted money.

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hi Laura,

We truly apologize for your experience with the sizing. Your feedback is important, and we would like to make things right. One of our Member Services team will get in touch with you right away.

Best,
Tina

Thumbnail of user sandrac3016
2 reviews
0 helpful votes
February 1st, 2024
Verified purchase

They shoes were a great fit and comfortable. I will definitely recommend ShoeDazzle. Excellent brand. I always look out for the sales.

Thumbnail of user zethb
Zeth B. – Shoedazzle Rep

Hello Sandra,

We're glad you’re enjoying our promos! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user jacquelinem1066
1 review
0 helpful votes
December 7th, 2022
Verified purchase

Perrrrfect. Good quality all the way around. Very pleased with fit, color and comfort. Just wish more of ur boots had a wider width

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Jacqueline,

Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz

Thumbnail of user dianec342
2 reviews
1 helpful vote
November 2nd, 2020
Verified purchase

I like these boots because they are open at the toe, however zipper in rear had trouble zipping after a couple of times was hard to do. Applied soap on zipper and works well, When slipping foot into boot & help of wearing stockings makes it easier to wear them. Love the way they look & feel, makes me feel so feminine & sexy.

Thumbnail of user colen13
Cole N. – Shoedazzle Rep

Hello Diane,

Thanks for writing a review! Happy to hear that your concern was taken care of! Apologies once again for the troubles, but happy it all came together in the end.

Best,
Nelle

Thumbnail of user lagrittaw
1 review
0 helpful votes
September 19th, 2022
Verified purchase

After 5 months of purchasing boots, shoes, slippers and some earrings- well I also skipped 2 months. I'm very satisfied with my all that I've purchased.

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Lagritta,

Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!  

Best,
Renz

Thumbnail of user denisem1813
1 review
0 helpful votes
November 23rd, 2022
Verified purchase

The best experience I've ever had ordering shoes. I get my shoes real fast I mean within a couple days. It's fantastic!

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hi Denise,

We love you and your wonderful review! It's always great to know that you are satisfied with your purchase, that is what we always aim for!

Best,
Tina

Thumbnail of user laodicev
1 review
0 helpful votes
January 5th, 2023
Verified purchase

Over the years shopping at Shoe Dazzle, I have been extremely satisfied with the quality, styles, durability, affordability, benefits received as a privileged VIP member. Really love this shoe site.

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Laodice,

Your loyalty and support as one of our members are highly appreciated. Giving you, excellent service is always a pleasure. We guarantee 100% satisfaction with all products and services you purchase from us. Thank you!

Best,
Mary

Thumbnail of user gailw646
1 review
0 helpful votes
April 13th, 2024
Verified purchase

I love this travel bag. It is very roomy and gives a polished look. I really like Shoe Dazzle.

Thumbnail of user zethb
Zeth B. – Shoedazzle Rep

Hello Gail,

We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!

Best,
Zeth

Thumbnail of user jessicas3416
1 review
0 helpful votes
March 20th, 2023
Verified purchase

Awesome-ness! The delivery took about as long as it said and I expected. The product showed up in good condition. I'm a very happy customer. Thank you so mich

Thumbnail of user allisonc419
Allison C. – Shoedazzle Rep

Hello Jessica,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and our services. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!

Best,
Allison

Thumbnail of user donnas4089
1 review
0 helpful votes
April 14th, 2024
Verified purchase

Good price and they have a variety of shoes! Love the custom service, they always there to help you!

Thumbnail of user zethb
Zeth B. – Shoedazzle Rep

Hello Donna,

We're glad you enjoy our unique styles and selections! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth

Thumbnail of user chynababym
1 review
0 helpful votes
April 6th, 2024
Verified purchase

So Many Boots Too Choose From OMG I Wanted Them ALL. LoL Definitely Will Be Back and Continuing Shopping With Y'all. Grrrrrrrrreat Products and Material As Well.

Thumbnail of user bonnies866
Bonnie S. – Shoedazzle Rep

Hello Chyna,

Awesome! We are glad to hear about your amazing feedback regarding our merchandise and our selections! We appreciate you taking the time to share your experience with others. Have a great day!

Best,
Bonnie

Thumbnail of user jessh335
1 review
0 helpful votes
February 20th, 2023
Verified purchase

My wife was in need of a new pair of boots after our new rescue dog chewed a few pairs of hers. I knew she liked purchasing from Shoe Dazzle so I thought I would surprise her with a new pair to ease the situation. Easy website to get around and delivery was quick. She was so excited when she saw her surprise. The first time she wore them out to dinner she literally got 3 compliments and I knew I made the right choice. I'll be shopping here for her often.

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Jess,

Thank you for taking the time to share your awesome review! We’re glad your wife is enjoying her boots! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Thumbnail of user angelah2004
1 review
0 helpful votes
January 5th, 2023
Verified purchase

I really love these boots they are so comfortable and can go with anything I wear. You can dress them down or up.I'm in love

Service
Value
Shipping
Returns
Quality
Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Angela,

Wonderful feedback! It was really a pleasure doing business with you! Thank you for choosing our items! We hope you will always have a great experience with us in the future!

Best,
Mary

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From the business

Sells shoes via monthly "subscription".

Business History

In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.

We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically responds within 24 hours

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