Shoedazzle has a rating of 3.6 stars from 8,175 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
The wait was worth it I love my boots. Just exactly how thier pictured.
I have to exchange my merchandise because the size
Hello Dora,
Thank you for sharing your positive experience with us. Have a wonderful day!
Best,
Nelle
My order arrived quickly and each shoe fits perfect! Awesome customer service!
Hello Nikki,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
Loved the shoe. Wore it one time and a
Part already broke
Hello Theresa,
We value the comments you made about the item that you got. Please be assured that we will make every effort to ensure that this will be resolved. Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.
Best,
Lia
Love the collection of heels I will continue to buy
Hello LaDonna,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
. 7 days to arrive. Usually it's 3 weeks or more. Very impressed.
Hello Sabrina,
On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our delivery service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!
Best regards,
Chad
I love shoe dazzle shoes! There's always great variety and incredible sales!
Hello Vicki,
Thank you for taking the time to share your positive feedback! We're glad that everything worked out for you. Hope to hear more from you in the future!
Best,
Mary
They are pretty sexy, I will recommend them to family and friends
Hi Jacqueline,
Thank you for your amazing feedback! We're glad that you love the style of the items that you purchased. It was really a pleasure doing business with you. We hope you will always have a great experience with us in the future. Have a wonderful day!
Best,
Kim
Very comfortable and I will recommend some people about them already saying love your boot's
Hi Anna,
Thank you for your amazing feedback about your shopping experience and we're glad that you love how the items fit. We are happy that we're able to provide the products that our members seek. It was really a pleasure doing business with you. We hope you will always have a great experience with us in the future. Have a wonderful day!
Best,
Kim
It's always a pleasant and satisfying experience.Always so many Wonderful choices
Hello Cynthia,
What an awesome review! Thank you so much for the positive overall feedback! You should only receive the greatest services. Have a wonderful shopping experience in ShoeDazzle! Hope to hear more from you in the future!
Best,
Lia
I've always had a pleasant experience with Shoedazzle.
Hello Leah,
Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in ShoeDazzle. We count ourselves lucky for members like you. Have a fabulous day!
Best regards,
Chad
Super choices and great customer service
I always look for a good deal
Hello Donna,
We're delighted to hear you enjoyed your purchasing experience with us! We constantly make sure to create beautiful and high-quality items for you at an affordable price! Have a wonderful day!
Best,
Renz
It was Easy, convenient, and affordable. I got 2 pair of boots, just in time for winter/Christmas!
Hello Lashondra,
We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
The winter and fall boots I got for my daughter are fantastic. She loves them
Hello Odutope,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
Place order on Nov 5, and receive it 4 days later. Love my shoes
Hello Brenda,
We appreciate you making a purchase with us. Your service expectations will always be met to the best of our ability. Have a fantastic day!
Best,
Lia
One wish
Lower heels on some of the boots and shoes
Hello Anita,
Thanks for the great review! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Order was received fairly quickly. Look forward to ordering again.
Hello Millie,
We always strive for 100%-member satisfaction, so we are so happy to hear that you are loving your purchase! Hope to hear more from you in the future!
Best,
Allison
Horrible. Never again to visit the store or anything else
Hello Alisha,
Thank you for taking the time to leave a review. We strive to provide excellent member services, so it genuinely dismays us when things like this happen. We value the opportunity to resolve this, and our Member Services team will be contacting you right away to assist you.
Best,
Zeth
Fast delivery,exactly shoes like look in the picture
Hello Viviane,
On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and delivery service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!
Best regards,
Chad
Delayed shipment and tried to make me call the shipping company because they held my item
Hello Diemy,
Thank you for your review. Our Member Services Team will contact you right away to address your delivery concern.
Best,
Renz
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.
Hello Christina,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz