• Shippn

Shippn

Overview

Shippn has a rating of 4 stars from 66 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shippn most frequently mention customer service, and perfect condition. Shippn ranks 36th among Shipping sites.

  • Service
    33
  • Value
    33
  • Shipping
    33
  • Returns
    16
  • Quality
    29

This company does not typically respond to reviews

Positive reviews (last 12 months): 83.8%
Positive
31
Neutral
1
Negative
5
20
See all photos

What reviewers want you to know

Positive highlights

  • Their customer service is great, they answered all my questions.

Critical highlights

No critical highlights yet

How would you rate Shippn?
Top Positive Review

“Three successful orders with shippn”

Anita H.
2/21/24

I'm a collector of a particular brand of product from around the world. Since discovering shippn two months ago, I've been able to shop for my favorite things in new markets such as Australia and South Africa. I've placed three orders with shippn so far, and the fragile and hard to find items have all reached me quickly and in perfect condition. I've worked with two separate hosts on the three orders and both were a pleasure to work with and very responsive.

Top Critical Review

“Don't use Shippn, they scam”

Jimmy C.
4/23/24

Shippn is not trustworthy. I ordered their Buy-For-Me for a product cost $241.62. Once they get paid, I then started a conversation with the host. But the host keep saying there is no response from seller for 2 weeks. Then Shippn cancelled the order. The host said he did not get paid for anything, and didn't cost him a penny because he just send email to seller without any reply. However, Shippn refused to refund. I then filed dispute with PayPal Mastercard. To me surprised, Shippn told the credit card company the fund is non-refundable and I have agreed their term-of-service when I order their service. This payment includes the cost of merchant, and shipping. Since they didn't pay anything, they shouldn't keep the money. What a thieve and scammer. Call the number on the website, never got answer.

Reviews (66)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (4)
Thumbnail of user anitah521
1 review
0 helpful votes
February 21st, 2024

I'm a collector of a particular brand of product from around the world. Since discovering shippn two months ago, I've been able to shop for my favorite things in new markets such as Australia and South Africa. I've placed three orders with shippn so far, and the fragile and hard to find items have all reached me quickly and in perfect condition. I've worked with two separate hosts on the three orders and both were a pleasure to work with and very responsive.

Products used:
tableware

Service
Value
Shipping
Thumbnail of user fjdf77
1 review
0 helpful votes
April 3rd, 2024

Discovering SHIPPN was a game-changer for me. It was the key to unlocking access to an item I couldn't find in my country. The website was user-friendly, and the customer support was quick and helpful. For anyone in need of a reliable mail forward service, SHIPPN is your best bet. They don't just ship items; they bring the world to your doorstep. But the highlight was my host's outstanding service. He handled my package with such care that it arrived in perfect condition. He was an embassador of ITS values. Thank You!

Tip for consumers:
Good service

Products used:
Cycling jersey.

Service
Value
Shipping
Returns
Quality
Thumbnail of user tjadal
1 review
0 helpful votes
March 18th, 2024

I was a bit hesitant about it at first, but this service is perfect! I wanted to order products from Indonesia and Salsabila (Host from Indonesia) helped me very well from start to finish and provided an update every step of the way. This way I was aware of my orders and received the products in good condition. I will definitely use this again if necessary! Highly recommended and very friendly employees.

Products used:
Fabrics, necklaces

Thumbnail of user brianf2208
1 review
0 helpful votes
February 24th, 2024

I made a buy for me order through Shippn and the host buyer in Portugal was amazing and responsive! The team at Shippn helped with the logistics of the order and their customer service was very responsive. I received the item quickly, too--overall a great experience!

Service
Value
Shipping
Quality
Thumbnail of user jjc2011
1 review
0 helpful votes
March 6th, 2024

Ordered a few items from Daiso Singapore. They didn't ship to the US. Luckily I found Shippn! The provided address worked no issues and they provided updates at every step of the way. I would use this service again!

Thumbnail of user fernandam54
1 review
0 helpful votes
February 25th, 2024

Great service! I ordered a dress at Australian website that didn't deliver outside of country and I sent it to them and they send me it very fast! I received perfectly!

Products used:
Dress

Service
Value
Shipping
Quality
Thumbnail of user jmorton1301
1 review
0 helpful votes
April 14th, 2024
Verified purchase

Buy for Me service - I ordered two overshirts from Schott-Store in France which doesn't ship out of Europe to the US. Remi Aumer was a great host and very efficient with the ordering and forwarding (via DHL). I would definitely use again, though most retailers do ship to the US

Thumbnail of user kathyosborn0
2 reviews
1 helpful vote
April 11th, 2024

I would give 10 stars if I could. Let me tell you how amazing this service is. I found a vintage sweater from 2007 in excellent condition for a great price on Kleinanziegen in Berlin, Germany. Since I'm in the US I was unable to build an account and purchase. I found MyGermany.com and used their service but there was no communication for 2 weeks and I reached out and they said the seller was non-responsive. So then I decided to try Shippn.com even though there were mixed reviews which I don't know why because they are great. They made extra effort to reach the seller who was on vacation, picked up the item, and shipped it to me within 2 weeks. Item is in awesome condition and the priced I paid for the concierge buy for me service and shipping to me from Germany was less than the price of a brand new sweater. I have no hesitation in recommending this great company with great customer service. Yes they are legit!

Tip for consumers:
I would give 10 stars if I could. Let me tell you how amazing this service is. I found a vintage sweater from 2007 in excellent condition for a great price on Kleinanziegen in Berlin, Germany. Since I'm in the US I was unable to build an account and purchase. I found MyGermany.com and used their service but there was no communication for 2 weeks and I reached out and they said the seller was non-responsive. So then I decided to try Shippn.com even though there were mixed reviews which I don't kn

Products used:
Buy for me concierge services and ship to US

Service
Value
Shipping
Thumbnail of user tysonl48
1 review
0 helpful votes
February 16th, 2024

I needed an item I couldn't get in the US. The Canadian supplier couldn't/wouldn't ship to the US. I was able to use Shippn to purchase the item, have it sent to someone in Canada and then have it sent to me. It was a bit of a clunky process but it went as good as could be hoped for considering all of the logistics of a foreign transaction using a third party.

Products used:
Buy for me and package forwarding

Service
Value
Shipping
Thumbnail of user hherron
1 review
1 helpful vote
December 6th, 2023

My first experience with Shippn was excellent. They make the process of planning your package shipment very easy such as picking your host address and estimating shipping costs. The host I selected was very kind, helpful and quick to keep my package moving once they received it. I had a question while my package was in transit from the source shipper which I reached out to Shippn support on and they were very quick to respond as well as very helpful. This is a service I would gladly use again.

Products used:
Shipping

Thumbnail of user cathydelaney1
1 review
0 helpful votes
March 23rd, 2024

This was a service that really helped me purchase items from sites abroad
I got fed up asking sellers if they would ship items that I really wanted to Ireland. With the UK and Brexit everything really changed and I could not get any one to ship to Ireland
I looked up everywhere to get my items shipped and Shippn was the only easiest solution. Brilliant service so fast and easy to navigate on the shipping and messages to the hosts that buy your items and send

Products used:
Vintage clothes

Service
Value
Shipping
Returns
Quality
Thumbnail of user big007emc
1 review
0 helpful votes
February 14th, 2024

I contacted Shippn and placed an order, a few checking questions and it went straight to purchase. The host was fantastic with checking questions, then upon arrival items were checked and pics sent. Everything was good then straight to shipping. That went super quick. A huge thank you to Shippn and the Host.

Service
Value
Shipping
Thumbnail of user robngai
1 review
0 helpful votes
April 8th, 2024

This is the second time I have used Shippn and everything went smoothly with out any issues. This service is great for shopping overseas and especially at a store that wont ship to your country. I highly recommend it and will use their service again.

Service
Value
Shipping
Quality
Thumbnail of user raphaelu3
2 reviews
0 helpful votes
March 15th, 2024

I have been using the Shippn services for a while now and the Hosts under Shippn have been the best in providing feedback, support and ensuring the packages are well handled, consolidated and sent on time, arriving on time every time.

Service
Value
Shipping
Returns
Quality
Thumbnail of user kimchanho0222
1 review
0 helpful votes
January 25th, 2024
• Updated review

My package came undamaged, and was packaged well. Been using it for couple times and it came perfect

Very good first experience
November 21st, 2023
• Previous review

The package arrived to my house safely and the package wasn't damaged at all inside there were no scratches or scars. Would recommend

Products used:
Lp

Service
Value
Shipping
Returns
Quality
Thumbnail of user jeffl1716
1 review
0 helpful votes
December 12th, 2023

I needed an item from the USA that didn't deliver to Australia. After a few google searches I found Shippn. I was a little apprehensive about using this website because I have never heard of shippn before. The item I wanted was a little pricey but I took the risk and went head with the order.
The service was amazing. I received my item without any issues. Great fast communication and hassle free. The host I got to deliver my item from the USA was also amazing. I will definitely be using this service again.

Products used:
Alaxo stent from the USA

Service
Value
Shipping
Quality
Thumbnail of user taraj272
1 review
0 helpful votes
December 23rd, 2023

I ordered a favorite Tea from France and had the package shipped to my contact for Shippn and they were super timely, professional, reliable and quick! I can't believe it didn't take as long as I imagined. I received the tea in perfect condition! I will be using Shippn all the time!

Service
Value
Shipping
Returns
Quality
Thumbnail of user stellankarljohane
2 reviews
0 helpful votes
December 17th, 2023

Great Opportunity, For Everybody. Nice, And Willing Personnel. Stands For Great Services, Prompt, Polite, Correct, And Effective. Solve All Possible Dilemmas That May Occur. I Am More Than Satisfied, They Care, They Like To Help.

Service
Value
Shipping
Quality
Thumbnail of user stevek931
2 reviews
0 helpful votes
March 23rd, 2024

I just received my first order through Shanize at shippn! The experience was so great I immediately placed a second order with her. Great job! Look forward to receiving my second order THANK YOU!

Products used:
Skateboard decks

Service
Value
Shipping
Quality
Thumbnail of user ocabaseball21
1 review
1 helpful vote
December 21st, 2023

This was my first time using a reshipping service and it was a great experience my package was reshipped out within a couple hours and I got my package 6 days earlier than it was estimated my host was awesome the company was awesome everything was awesome I couldn't recommend it anymore the only thing that I would say is to make sure you understand the difference between the volumeric weight and the actual weight

Products used:
Shoes

Service
Value
Shipping
Quality
Thumbnail of user lilsiam13
1 review
0 helpful votes
April 20th, 2024

My first time using this service, bought an item from new zealand to italy and everything went smoothly

Thumbnail of user guillaumec34
1 review
1 helpful vote
December 11th, 2023

Thanks for services, fast delivery grom Host, photos on reception. Good communication & good Price.

Service
Value
Shipping
Quality
Thumbnail of user colleend466
1 review
0 helpful votes
November 30th, 2023

I desperately needed an item from a shop in Malaysia that didn't ship to the US. I was so glad I found Shippn. I couldn't believe how fast the item got here. I was kept informed at each step of the process. I will definitely use this service again.

Tip for consumers:
Great company, this business can be trusted.

Products used:
The dvd that I purchased.

Service
Value
Shipping
Quality
Thumbnail of user seicho.chau
1 review
0 helpful votes
November 18th, 2023
• Updated review

Very satisfied with the service again. Big thanks to the host from Taiwan for helping me order and get it shipped as soon as possible. This is my second time ordering through the Shippn platform. I will return soon again to order more. Thank you team Shippn!

Tip for consumers:
Dont hesitate to ask the host and Shippn support team if you got any questions. They will reply as soon as possible.

Products used:
Accesoiries

Good service, excellent communication
November 5th, 2023
• Previous review

Excellent communication with the Shippn support team. I was always wondering if there was any type of delivery service that would allow consumers to order from unavailable shops and still get it delivered to the country the shop doesn't ship to. Ofcourse there was doubts about the reliability of Shippn at first, but I still gave it a try and wasn't disappointed. The host did an excellent job as well and everything goes as fast as possible. I have already placed my second order yesterday. People that are complaining about shipping cost, you can also talk to the host to ship it in a smaller box...I think they are more than willing to help you with that. The handling fee is acceptable as well. People need to be paid with money, not with praises. It is still cheaper than getting it personally, right?
Thanks for this great service! Keep it up team Shippn!

Service
Value
Shipping
Returns
Quality
Thumbnail of user alia1298
1 review
0 helpful votes
November 24th, 2023

Excellent service and well trusted website, I have used there service three times.
Keep it up and all the best

Service
Value
Shipping
Quality

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Shop online from more than 20 countries and get it delivered to your doorstep! Sign up for free and start shopping from anywhere in the world with Shippn.

Company Representative

Thumbnail of user halduno
Shippn C.
Typically does not respond to reviews

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