Shipito

Hi
My experience has been so so so bad!
They are so #$@%... will rip you off like anything!

When you have not joined the site, they'll say calculate your shipping cost. Lets say you calculate for 5 kg... then you'll be so happy to see something like 50$ will be charged!
So you sign up for virtual mailbox, buy your 5 kg, and then choose shipping cost...

You'll be shocked out of your mind that the same 5 kg now cost 200$ for shipping!
And then the consolidation charges... the handling charges... blah blah...
Just charges to rip you off some more!

This has happened with me!
I have 150$ worth goods in shipito website and they are asking 200$ to ship it!
The weight is around 4-5 kg.

Once i get this package, i am never going back! So so so many hidden charges... it'll charm you to beleive that its very cheap, when actually its too expensive!

The other service i tried was shop and ship. Much better prices that shipito!
Although no consolidation is offered by them.
Now i am going to try comgateway.
But out of shipito and shop and ship, shipito is worse!
It is much more costly, too many hidden expenses and customer support is very very lazy.
But it is the unreasonable price that bugs me the most!

This is my first time using shipito. They are currently holding two of my packages as hostages.
First they misplaced one of my package. I emailed them, they found it and the same was showing in my account... BUT what I see are additional "special charges" slapped on to it. Photos $2, customs declaration $5 plus is would have to pay extra charges which they have declared beforehand which are $2 per package, $3 for consolidation and $10 monthly membership fee if you want the option of package consolidation.
Now my i don't know why my account is under review. They want me to fill two identification form for different name? And submit invoices of my purchase. Wtf! P.s. One of them being a nickname. How on earth would I submit documents for a nickname! It was only my account name... Wtf!
I cannot submit the required documents for a nickname and so I think I'll have to give up on my package? I bought those with my hard earned money you $#*!s! Not by just thugging people thousands of miles away.
But what I am is persistent. I'll be posting this review in every platform that would be available to me.

I've been using shipito for over two years now, and while I have been extremely loyal to them and referring many people with the same interests as myself who all have annual subscriptions I feel they don't care about their customers so much. First it was just small things. For example you don't get any points for renewal of your annual membership only when you do it for the first time, so then if you want to get more points you have to buy them, spending even more money on your membership.

Then the other fees started rolling in. Honestly they have fees for EVERYTHING. Sneeze and they'll charge you something. So along my journey with them there have been many of these little things, but I've dealt with it, they haven't been too bad and they allow me to access things to buy that I can't where I live - Until recently, where they damaged something of mine. I wasn't angry. These things happen. So I fill in my claim and to my surprise they refund me the cost of my item without too many hassles, that is until I go and try to get it refunded to my paypal and they charge me a fee, and not just a small fee, nearly $10USD. So I have to pay for their mistake. And its not the first time I've been charged over their mistakes, but those were fairly small so I left them alone. However now I feel like I'm just being taken for a ride.

Honestly, if they stopped charging like wounded bulls I'd probably give them 5 stars, but until they fix the way they handle their own mistakes I'll be keeping my shopping to an absolute minimum and letting my friends know as well.

I've been a shipito customer for almost 3years and get good services. But recently i have a very bad problem with them. My consolidated package is reported lost by shipito before it have been shipped yet. I already told them that the lost package is contains hard to find items for my classic bike '72 norton commando, i waited too long for those items to be completed and countless sleepless night to wait the auction ends for those items. They ask me to send seller's invoices which is total almost $700, and after several weeks waiting they sent me reimbursed money $46, and i said what? My total invoices is worth almost $700 and just reimbursed $46? They told me that they reimburse the value of declared customs that i wrote on the form. I know that the declared value reimburse is for a package that lost in shipping process, and my package is lost at their warehouse which is have to be fully reimbursed by them. Now i really pissed off, i've lost my stuff, lost my money, lost my time, cant finish my bike! Just because of their greed and un professional service. You have to remember who are the one helping you getting big? Your customers! And who are gonna make you lost? Also your upset customer like me! For people who wants to use shipito services, i have to say please consider it again, there's more warehouse service similar out there, just not shipito!

I had been using shipito for several years. During that period they did an OK job. I just had a lot of extra fees which I just accepted as is,
However my last delivery I had my package wrongly delivered to some other country whilst I received someone elses. I received no communication from shipito when I received a call from a freight company to ask if the wrong package could be picked up. I refused to return anything until I heard from shipito and find out what has happened to my package. When I finally talked to someone. After I had to initiate contact. I was told that my package was on its way back to the warehouse, so I was happy to let freight company take the package.
However after about a month. My package finally arrived to the warehouse during that period theres was no communications from shipito unless I contacted them. But my ordeal was far from over, as I found out I had to pay extra postage cause the package manage to gain some weight, their excuse being that freight charges had increased.
Normally when a package comes into the warehouse a photo is taken, which for some reason didnt happen this time. When i requested one. I saw that my package was totally beaten up.
So to sum up this company, they are ok provided there is no issue. But the moment there is. They are a dishonest company who will provide you little help and communication and take no responsibility.