I HAVE FILED A COMPLAINT WITH THE STATE ATTORNEY GENERAL'S OFFICE OF IN. HERE IS THE LINK: https://indianaattorneygeneral.secure.force.com/ConsumerComplaintForm

I never received my order, but the company received their payment. There is no one to contact- it's a circular loop to no-one. The chat feature is not functional - there is a notice when you try to chat that due to heavy calling volume the chat feature has been dismantled. Other times the chat features states that the average waiting time is 99 minutes. The phone number drives you to the chat feature and a customer service inquiry template. The template gets completed by the consumer but not responded to by the company. I have been unable to obtain a status update or refund for products ordered May 4. I have been unable to get anyone from the company to contact me regarding my order. The status in the order portal still shows as "unfulfilled".

Well I jus had my first son. He will be 1 on may 29th he bubble guppies so since covid19 happen I decided to get him the standee since I can get characters to come my older was place may 8 2020 the specialist lisa tell me twice I will be seeing a shipment then she response back and she didn't tell me that I have copys of her response my son party is the 30th now it's too late for me to even think of another idea smh. If they dont send my shipment date and if I dont see my order by the 30th I will report shindigz to the business bureau fox news and NBC 10 for me and all the other customer this is sadden. If yall knew yall couldn't make promises shipment and delivery shindigz should had close during this time but no yall play with people emotion do yall know that were going threw enough already because of this pandemic. And for shindigz to lie to there customers for people that cant properly see there kids graduation birthday etc. yall make it even more difficult. YALL NEED TO CLOSE AND STOP TAKING ORDERS. STOP SCAMMING PEOPLE

This company is CRAP Ordered a COLORFUL Birthday Vibes yard sign for a 5/21 bday. This is what I got

Quite a Shindigz story please read.

I received the following email from Shindigz after I notified them there were no shipping charges on my final bill.

My original invoice was:

ORDER SUMMARY:
PRODUCT: 109.28
DISCOUNTS: -27.32
NET PRODUCT: 81.96
SHIPPING:* 0.00
SALES TAX: 0.00
TOTAL: 81.96

They sent me this email...

RE: Order confirmation from Shindigz W*******

Dear Michael,

Thank you for your email. Im very sorry for the confusion that this order has caused you. Unfortunately the code that you used EM4DC is our employee discount code. You unfortunately are not eligible for this code and will not receive this discount and will have to pay shipping charges of $16.95. Your grand total of the order is $126.23 I will have your order on hold to see if you would like to continue with this order. Im very sorry for any inconvenience that this has caused you. Please let me know if you need further assistance.

Best Regards

Craig S.
Customer Service

So I sent them this response...

I found this code online doing a google search. The number of codes that turn up are confusing. Unfortunately, being the customer, I am unaware of the validity of the codes and use them in good faith. When the website accepts the code it agrees to the terms of that code.
I understand the shipping cost and that is the reason I contacted customer service. I took the initiative to contact your company and question why there were no charges. I am more than happy to pay the cost of shipping. If you are unable to honor that code fine, I will choose to do business with other customer centric online retailers.

Dear Michael,

Thank you for your email. Im very sorry. We can not honor the promotion for you. Im not sure how this code was given online. We are currently looking into that. As much as I would love to honor the code for you we can not. Im very sorry. Please let me know if you need further assistance.

Best Regards

Craig S.
Customer Service
*1*3*2*7

Sent: Monday, November 25,2013 9:32 AM
To: Stumps Web Customer Service
Subject: Re: Order confirmation from Shindigz W*******

On Nov 25,2013, at 11:01 AM, <*******@shindigz.com> wrote:

Dear Michael,

Thanks so much for your email! We have cancelled the order as you requested and apologize for any inconvenience that this has caused.

Best regards,
Melonie
Customer Service

*********************

Here is my last correspondence I never heard another word...

Please understand I did not cancel this order. It was your company that would not honor a coupon code found legitimately using Google Search. I will post my comments appropriately.

Thanks,
Mike M

Here is the code I found... I'm no search expert I just typed a search for a coupon in Google...

ShinDigz Coupons, Promo Codes, Deals, Discounts - Goodshop
www.goodsearch.com/shindigz/coupons
November, 2013 - ShinDigz 20 coupons and promo codes save $36 per sale... EM4DC. SHOW COUPON CODE. Expires: 11/24/2013. 80% Off On Select Items.

I rarely complain and usually take the attitude buyer beware... so please beware! I would think twice about supporting this company...
Thanks,
Mike M