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Just spent two nights at the Shilo Inn Portland Airport. What a great hotel. Complimentary shuttle from and to the airport. Nice lobby with very friendly staff. Large comfortable rooms with all the amenities one could ask for. Two TV's, mini fridge, microwave, separate sleeping area. Clean spacious bathroom. Large indoor pool. Complimentary continental breakfast or select breakfast meal in the restaurant.
We stayed there five years in a row at Thanksgiving. Year #1 was great. But it got worse every year after that. The pool was never opened. The staff lied to us about breakfast and dining. The restaurant staff did not show up. The place was filthy. We tried to book directly with the hotel and they said they would call back - they did not. Too bad - it's a nice building but it's run by a family of thieves and liars. This year we'll be somewhere else.
We stayed there five years in a row at Thanksgiving. Year #1 was great. But it got worse every year after that. The pool was never opened. The staff lied to us about breakfast and dining. The restaurant staff did not show up. The place was filthy. We tried to book directly with the hotel and they said they would call back - they did not. Too bad - it's a nice building but it's run by a family of thieves and liars. This year we'll be somewhere else.
Tip for consumers:
Find somewhere else
Products used:
Elevator - nothing else was available. Pool closed, restaurant closed, carpeting filthy, bar closed
We stayed here almost week, and had nothing but problems. Most of the workers are nice; it is the management. The place is very poorly run, and managed. The pool and hot tub are both very dirty, with a lot of bugs. The "complimentary breakfast" is a joke - HORRIBLE - both my wife and I got sick. The rooms are small; the mattresses are worn - everything is just old, and falling apart. It is also quite loud - especially at night, as there is a "convention center" there. Also, there is a problem with the local ATV riders riding late at night in the parking lot. ( Yes, they do offer to call the police, but by that time, everyone is awake:-<) If you dare to complain about anything, they just get nasty quick. HORRIBLE, horrible place...
Just spent two nights at the Shilo Inn Portland Airport. What a great hotel. Complimentary shuttle from and to the airport. Nice lobby with very friendly staff. Large comfortable rooms with all the amenities one could ask for. Two TV's, mini fridge, microwave, separate sleeping area. Clean spacious bathroom. Large indoor pool. Complimentary continental breakfast or select breakfast meal in the restaurant.
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