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ShapellxReviews 11,786

4.5

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From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,592
value
44
shipping
47
quality
3,453
This company responds to reviews on average within 1 day

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27,552 reviews

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Tennessee
1 review
0 helpful votes
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Amazing purchase choice...
November 28, 2021

Great selections on the site, easy ordering process. Exceeded my expectations.

Date of experience: November 28, 2021
California
1 review
0 helpful votes
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Great product
November 28, 2021

I love the belt. It snatched my waist. I'm happy with my order

Date of experience: November 28, 2021
Florida
1 review
0 helpful votes
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I went by the size chart like everyone else!
December 27, 2021
Updated review

I usually love everything I have purchased from you all. But this belt and the chart size didn't match very well. People need to know if you are a 14/15. Go a size up. The belt almost didn't fit around my waist.

Shapellx attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 27, 2021

I love everything I have purchased from you all
November 6, 2021
Previous review

I love everything I have purchased from you all.

Date of experience: November 6, 2021
Florida
1 review
0 helpful votes
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It works
November 27, 2021
Updated review

Love this store, was easy to find what I was looking for

Date of experience: November 27, 2021

Easy to use
November 26, 2021
Previous review

Easy to use

Date of experience: November 26, 2021
New York
2 reviews
0 helpful votes
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Satisfied customer
November 27, 2021

Good so far, hope I like the products. Belly band does what it says. Happy customer

Date of experience: November 27, 2021
Nevada
1 review
0 helpful votes
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In love with shapellx!
November 26, 2021

My waist training wrap is everything I hoped it to be! If anything I wish it was a bit longer so I could wrap it once more but other than that it's great! Can't wait to try my full body workout set!

Date of experience: November 26, 2021
North Carolina
1 review
0 helpful votes
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It tore the first day
November 26, 2021

I love the fact there are different colors to choose from and the bigger sizes are in stock, however when i was putting mine on, it tore creating a big hole at the seam.

Date of experience: November 26, 2021
Nevada
1 review
0 helpful votes
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Review
November 26, 2021

Love how the website is set up easy to navigate customer service is amazing

Date of experience: November 26, 2021
Texas
1 review
0 helpful votes
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I love the company
November 26, 2021

I love y'all products and I love the quickness of the shipment

Date of experience: November 26, 2021
Florida
1 review
0 helpful votes
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Nice Design!
November 26, 2021

I would love to shop here again and recommend to many of my friends and family

Date of experience: November 26, 2021
New York
1 review
0 helpful votes
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Love it
November 26, 2021

Awesome experience can't wait to see the results on the item

Date of experience: November 26, 2021
Iowa
1 review
0 helpful votes
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Great Product
November 26, 2021
Updated review

I did not get the 20% off on my purchase. I only had the 10%

Date of experience: November 26, 2021

I did not get the 20% off on my purchase
November 4, 2021
Previous review

I did not get the 20% off on my purchase

Date of experience: November 4, 2021
Colorado
4 reviews
0 helpful votes
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A little disappointing
November 25, 2021
Updated review

After 1-2 hours, the wrap begins to slip and fold... Super disappointing as I purchased 2.

Date of experience: November 25, 2021

I hope the progress as amazing a n d easy-to-use as...
November 4, 2021
Previous review

I hope the progress as amazing a n d easy-to-use as this website!

Date of experience: November 4, 2021
Massachusetts
1 review
0 helpful votes
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Worth the wait
November 24, 2021
Updated review

Order took longer than expected, but arrived in great condition.

Date of experience: November 24, 2021

Order took long, but arrived in great condition
December 24, 2021
Previous review

Order took long, but arrived in great condition.

Date of experience: November 24, 2021
Ohio
1 review
0 helpful votes
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Great
November 24, 2021
Updated review

Great. Fast and easy. Good quality... received pretty quick.

Date of experience: November 24, 2021

Great
November 3, 2021
Previous review

Great. Fast and easy

Date of experience: November 3, 2021
Florida
1 review
0 helpful votes
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I like it
November 22, 2021

It is okay, I just have to get use to it. It does not roll down when I sit that is great

Date of experience: November 22, 2021
Florida
1 review
0 helpful votes
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Too big. I do t know how to use it.
November 21, 2021
Updated review

Product came on the night before my trip. I did not have time to learn how to use it so I left it here. I just got back in town today, so I have not used it.

Date of experience: November 21, 2021

It's not here and I'm going g in my trip without my...
December 10, 2021
Previous review

It's not here and I'm going g in my trip without my product. Very frustrating and not professional.

Date of experience: November 10, 2021
Texas
2 reviews
0 helpful votes
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Amazing
November 21, 2021
Updated review

I love my purchase and shopping with Shapellx. The items as described and good quality. I don't have to question if I am getting the best.

Date of experience: November 21, 2021

I haven't received my items yet
December 4, 2021
Previous review

I haven't received my items yet.

Date of experience: November 4, 2021
Nebraska
1 review
0 helpful votes
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Good buy
November 20, 2021

Everything was fairly easy and not time consuming.

Date of experience: November 20, 2021
California
7 reviews
1 helpful vote
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I actually think that outfit matters more in case a human being wants to communicate with other people. Of course, the vast majority of people doesn't care about how do you look like, nevertheless they take your outfit into account in order to determine whether you impress them or not. It's based in the psychology of people actually. I have decided to acquire some more clothes for my wardrobe because I understand that people like other people looking handsome/beautiful. So, I applied to this company and ordered some clothes here. The quality is excellent, the shipping was rapid.

Date of experience: November 20, 2021