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ShapellxReviews 11,947

4.5

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From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,606
value
44
shipping
47
quality
3,453
This company responds to reviews on average within 1 day

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27,631 reviews

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Texas
1 review
0 helpful votes
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ShapeLX
March 23, 2022

It's not quick and easy and I needed help getting it on. It also folded when I sat down.

Date of experience: March 23, 2022
Pennsylvania
1 review
0 helpful votes
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I don't want it
March 22, 2022

I'm not going to be able to use the Shapellx... I am having a hernia surgery and It was suggested that I should not use it

Date of experience: March 22, 2022
Tennessee
1 review
0 helpful votes
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ShellyPooh38
March 22, 2022

It was quick and easy. The shaper does an amazing job hiding my stomach and love handles.

Date of experience: March 22, 2022
Florida
1 review
0 helpful votes
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The Shaper
March 22, 2022

It took a moment to receive my order. I believe it was due to the abundance of orders received. However, the customer service provided was great, as I was offered another color if I wanted it sooner. I chose to wait for the color I wanted.

Date of experience: March 22, 2022
Illinois
1 review
0 helpful votes
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Binder
March 22, 2022
Updated review

Always have great products and great quality
I buy all my shape wear from this company only.

Date of experience: March 22, 2022

I love your products
October 15, 2021
Previous review

I love your products

Date of experience: October 15, 2021
Washington
1 review
0 helpful votes
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Thank you
March 22, 2022

Simple shopping experience many thanks and fast shipping

Date of experience: March 22, 2022
Colorado
1 review
0 helpful votes
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I love the products they're great and excellent quality the packages are delivered in ample time but the follow-up on could be better, letting me know when my package is coming, where it is in route, also there was no email communication or text message communication as to when the package would be arriving or once the items were delivered.

Date of experience: March 22, 2022
Florida
1 review
0 helpful votes
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Extremely Satisfied
March 21, 2022

The experience was very user friendly. Easy to navigate and look up the size chart. Great reviews so I'm excited to use my shapewear once I give birth in June Thank you for everything and I already spreading the word about Shapellx!

Date of experience: March 21, 2022
Connecticut
1 review
0 helpful votes
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Great product!
April 20, 2022
Updated review

It was great that I could use Amazon pay. I am excited to recieve my new abdominal binder! I like that I am able to adjust the binder to my size and that is not bulky underneath my clothes.

Shapellx attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 21, 2022

It was great that I could use Amazon pay
February 24, 2022
Previous review

It was great that I could use Amazon pay. I am excited to recieve my new abdominal binder.

Date of experience: February 24, 2022
Texas
2 reviews
0 helpful votes
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This is great shapewear!
March 20, 2022

Checking out was simple and I'm excited to try the products

Date of experience: March 20, 2022
District of Columbia
1 review
0 helpful votes
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It was ok.
March 20, 2022

It was ok. It wasn't very easy to put on. The people in the videos made it look easy. I suppose with time I will get better. With that said, I suppose when I do get it right its gonna do what its supposed to do.

Date of experience: March 20, 2022
District of Columbia
2 reviews
0 helpful votes
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Instructions Needed
March 20, 2022
Updated review

I received the product on time and as promised. However, it came in a plastic zip bag with no instructions as to the best way to wear it. I had to go to the website to get an idea how to best wear it.

Date of experience: March 20, 2022

The payment process confused me
March 29, 2022
Previous review

The payment process confused me.

Date of experience: February 27, 2022
New Jersey
2 reviews
0 helpful votes
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Two Will Do
March 20, 2022

It was quick and efficient! I am looking forward to receiving my new products!

Date of experience: March 20, 2022
Illinois
1 review
0 helpful votes
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My BBS (BestBodyShapper)
March 19, 2022

This is my second purchase looking forward to receiving my garment!

Date of experience: March 19, 2022
Maryland
1 review
0 helpful votes
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Holding my gut
March 19, 2022

It was quick and easy. I found the one I wanted, went by the size chart.

Date of experience: March 19, 2022
Wisconsin
1 review
4 helpful votes
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Save your money
April 18, 2022

Waste of money. All the video reviews look great but they just put it on and spin around. But in reality as soon as you start moving it bunches and bulges up looks horrible (no matter how loose or tight you wrap it) same result. You can see it thoughts clothes because the way it bunches and it looks horrible. Unless your going to put it on and stand still like absolutely still no sitting just stand there this wrap is pointless. Those videos are false advertising, wish I could get my money back worst thing I ever bought.

Shapellx attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 19, 2022
Texas
1 review
0 helpful votes
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PERFECT DECISION
March 19, 2022

I love to see real plus size girls actually try on products.

Date of experience: March 19, 2022
California
1 review
0 helpful votes
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The finished piece
March 19, 2022

I had a great experience shopping on this website. Love all the options it has available to choose from.

Date of experience: March 19, 2022
Georgia
1 review
0 helpful votes
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Pleased to be snatched
March 18, 2022

I love it great products quick easy checkout. I'm a bbw and it snatched me thanks so much.

Date of experience: March 18, 2022
Tennessee
1 review
0 helpful votes
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Shapellx 1st time
March 18, 2022

I loved the texture and style. I was smothered. It fit great under my clothes. My experience was wonderful.

Date of experience: March 18, 2022