• SewingMachinesPlus

SewingMachinesPlus

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Overview

SewingMachinesPlus has a rating of 2.25 stars from 62 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about SewingMachinesPlus most frequently mention customer service, and credit card problems. SewingMachinesPlus ranks 25th among Sewing sites.

  • Service
    14
  • Value
    13
  • Shipping
    13
  • Returns
    11
  • Quality
    11
Positive reviews (last 12 months): 33.3%
Positive
1
Neutral
0
Negative
2
5
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Did speak with one customer service rep who gave me misinformation regarding the financing company they use.
  • I order a sewing machine and I had trouble with it.
How would you rate SewingMachinesPlus?
Top Positive Review

“I love my new Juki”

Randy J.
4/3/23

I received my new Juki with needle positioner two days of ago, because I had to work, today was the first chance I had to set it up. Took me about 60 minutes- but I work in Maintenance, so you might want to double that if you're not used to using tools. I haven't used a swing machine in in about 10 years but it didn't take long for it to come back. This thing sew like a dream. Thanks to Eric for recommending the needle in positioner. It's really great. Everything was set up I just loaded my thread tied it to the piece left in the machine, pulled it through and took off sewing. Can't wait to to take on some projects.

Top Critical Review

“Buyer beware”

Rachelle G.
1/16/24

They say that there is a 60 day period where you can return purchased items and then when try to return something they say that it's not returnable They told me that I should have read the really fine print. As a disabled veteran it's really hard to know who to trust

Reviews (62)

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Reviews that mention popular keywords

customer service (21) sewing machine (20)
Thumbnail of user johns7872
1 review
3 helpful votes
January 6th, 2021
Verified purchase

I placed and order, had issues with payment options. Nicole called and left a message about the issue. I returned the call multiple times and never got a return call. Finally got a chat agent to get a manager to call me. She was rude, thought she knew my issues and when I questioned integrity, got the answer, "not all reviews are accurate". I would steer clear. Purchase from someone who cares about your business.

Service
Value
Shipping
Returns
Quality
Thumbnail of user nadines10
1 review
6 helpful votes
March 24th, 2017

Ordered an expensive sewing table Mar 3. Sent query via site contact message and called twice to check order told it was drop shipped. Called to check again, said they were waiting for my phone number (phone number was in the two messages I sent). Receive notice Mar 24th that the vendor was "building" my table and mine would be the next after the one they were currently building and it might be shipped in a week. Not happy.,

Thumbnail of user elizabethh145
1 review
2 helpful votes
April 2nd, 2017

I expected to get 50 different colors, not 3 white, 2 black, 2 red. These colors are easy to get even tho I may use lots of these colors. For the money and the advertisement of most popular colors. I would not ever order thread like this again.

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About the business

Our family owned business has been in the sewing & vacuum sales industry for over 40 years. We have a large selection of brand name sewing machines, sergers, quilters, long-arms, sewing notions, sewing accessories, quilting tools; just about anything...

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