• Ser Bags

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Overview

Ser Bags has a rating of 1.68 stars from 19 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Ser Bags most frequently mention customer service, and credit card problems. Ser Bags ranks 217th among Handbags sites.

  • Service
    4
  • Value
    4
  • Shipping
    3
  • Returns
    3
  • Quality
    4
4
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • In addition to the customer service, the actual product looks cheap and the leather feature looks worn.
  • Only after I got my credit card company involved did SerBags finally provide a working tracking number.
How would you rate Ser Bags?
Top Positive Review

“Serbags School bag”

Kelly B.
7/16/17

In 2016 I bought a branded Serbags bag for my teen daughter from this company, she wanted a backpack that did not look like all other backpacks you can see in school hallways. Price was $89.99 and this company was new to me, so I tried to talk her out of it, but she didn't want any other bag. 1 Year after we bought the backpack its still in great shape, this bag is big enough to hold her books and its very stylish and very Durable, so many pockets also padded Laptop compartment. My daughter loves it!

Top Critical Review

“Manufacturer default and no answers from support@serbags.com”

Victor P.
1/20/18

I ordered my first Green Canvas Military Messenger Bag with Adjustable Leather Straps. After a week the strap started to degrade itself (see photo). I complains twice and send photos to *******@serbags but no answer. No refund and no bag replacement. Conclusion: Buy bags from serbags.com at your own risk ( I published my review everywhere of social networks).

Reviews (19)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (6) credit card company (3)
Thumbnail of user kellyb208
1 review
1 helpful vote
July 16th, 2017

In 2016 I bought a branded Serbags bag for my teen daughter from this company, she wanted a backpack that did not look like all other backpacks you can see in school hallways. Price was $89.99 and this company was new to me, so I tried to talk her out of it, but she didn't want any other bag.

1 Year after we bought the backpack its still in great shape, this bag is big enough to hold her books and its very stylish and very Durable, so many pockets also padded Laptop compartment.

My daughter loves it!

Tip for consumers:
I would recommend this company to all parents, will definitely purchase from Serbags again.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jacka26
1 review
7 helpful votes
November 15th, 2013

After exhausting all resources on the internet looking for a reasonably-priced vintage looking men's messenger bag, I found that serbags.com was the only vendor who not only had exactly what I was looking for, but offered it at a very good price. I took a chance and ordered from Serbags. I'm extremely glad I did. Here are my observations:

1. Their web site is very good. It's well laid out, easy to navigate, and provides very detailed photos and descriptions.

2. Prices are extremely competitive. In my case, shipping was free and no taxes were imposed. This made the bottom line unbeatable.

3. Communication was excellent. I received immediate verification of my order, and also a subsequent notification of shipping, with tracking information supplied.

4. Shipping was lightning fast and I received my bag in 2 days (I live in Texas and they shipped my order from California), which was great for a free shipping.

5. Most importantly, the bag I ordered was perfect in every way, and even nicer than I expected. A canvas bag with leather trims such as the one I received would cost at least double in a department store or a luggage store.

In summary, my transaction with serbags was positive and rewarding in every sense.

Thumbnail of user sued9
7 reviews
18 helpful votes
January 6th, 2013

I was looking for a vintage looking canvas messenger bag, but I could not find what I needed locally. I later looked for Amazon and eBay but none of the choices did not exactly fit what I want to have as my messenger bag. Last week, my cousin visited me and guess what she had exactly what I wanted. She told me she bought it from Serbags, and I ordered it right away. I wish I would know them before.

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About the business

Shop for great selection of affordable canvas messenger bags for women and men. Free shipping over $75.

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