I also sent my fully working phone to this site by recorded delivery, after 3 weeks i complain by email, only to have had an email sent back telling me that the chq was sent weeks ago. I was promised £24 for my phone, i might as well thrown it in the bin. Stay away from this website, i have since reported them to consumer direct i don't know if it will do any good! Im very disappointed
Yeah, I wish I'd read the reviews on here too. I sent off 3 old nokia mobiles in perfect working condition. I included the chargers for each phone. They offered me £84 online, but then sent me a cheque for £64? The reason being because one phone had slight fascia wear & tear (ok, fair enough) and the other reason being 'there were no chargers included'! They were in the same package as the handsets! Do they think I'm stupid or something? Greener Tomorrow House is@ 9 Berkeley Close, NE35 9LQ. Take a look on Google street view and you'll see where all the money goes. Incredible...
Considering I sent the phone in January, when all others are doing exactly the same thing for this month. I sent via APC, I have since received my cheque for the correct amount, so I had no problems using them! Thumbs up!
DO NOT USE THEM! They have terrible customer service and isn't bothered in the LEAST whether you are unhappy about their service. It's been over 14 days and I have STILL not received my cheque and they simply do not respond to emails or the odd occation that they do..."Regards, Admin" and NO PHONE NUMBER! Even if the price is strong - DO NOT USE THEM!
I have got nothing but good things to say about this site.
I sent my mobile to the address provided via special delivery ang received my cash within a week.
In between times i emailed this company to enquire about the delivery of the phone and received a reply the very same day.
I received a cheque for the amount i expected and i would definetly deal with this company again.
Well I have to say that i never had a problem, shame you guys are being knocked for giving people cash for old phones. I noticed you pay quite high prices which i recieved without any problems
I send my phones, on middle july, nokia n95 and samsung tocco lite, they told me they going to pay me £135, on my acount was wrote money send 27.0710, but 6. 08. 10 still now money, send them emeil, got answer what they just send money on 06. 08. 10, so waiting again today still no money, found today your reviews and nearly want cray... So does it no chance to get money back from them? www.selloldphone.co.uk-will send you virus to you emeil and he is going to eat all your programs! I am so angry... Feel sorry for all people hu not receiwed money and send phones... :(
They have had my mobile phone for 3 weeks and have not sent it back or a cheque for the £80 they said they would pay and they do not respond to emails. It's a complete con.
I should hv read the reviews before giving them my phone.
Sent in a nokia e63 early july this year and on their website, it say 7 working days for them to issue you with your cheque.
Till today, I've recived nothing, i've emailed them but no reply, called them but no answer.
Watch dog here i come
I DONT WANT ANYONE ELSE TO BE RIPPED OFF BY THESE SCUM! WISH I HAD READ THE REVIEWS BEFORE HAND. I SENT MY 6 MONTH OLD SAMSUNG WAVE TO THEM ON 9TH JULY, GOT AN EMAIL FROM THEM ON 11TH JULY SAYING THEY HAD RECEIVED THE PHONE... ITS NOW 3RD AUGUST... NO CHEQUE FOR £78 AS PROMISED, NO REPLY TO EMAILS... THEY ONLY REPLIED TO THE ONE I SENT SAYING I WAS GOING TO THE POLICE AND TRADING STANDARDS... BUT I STILL HAVENT GOT MY MONEY... IVE JUST PHONED T MOBILE AND GOT THE PHONE BLACKLISTED, BUT THATS LITTLE COMFORT WHEN IM OVER £80 OUT OF POCKET... IM NOT GOING TO LET THIS MATTER REST THO... EVEN IF IT COSTS ME MONEY I THINK I WILL GO TO THE SMALL CLAIMS COURT. I KNOW ITS WORKED FOR OTHERS
I sent my phone off over 3 weeks ago practically still looked brand new! Worked perfectly fine and took all my photos off it the day i sent it. Hardly a scratch. Over 3 weeks later i get a cheque for £30 when promised £80 due to Water Damaged! Absolute rubbish and am so angry i have been conned! I usually use a more reputable compnay like Mazuma or Envirophone who send payment within 48 hours (and they do) Whats worst is my network billed me £50 for keeping this phone due to the tariff i was on so was going to profit the £30 now i am out of pocket £20! DO NOT USE THIS SITE. I will be reporting to Watch Dog!
This site had my phone for about 3 weeks and I tried to contact them by phone and email to ask where my money was but never got a reply or answer. In the end they then me a cheque for £20 when I was promised £29 saying that it was worn! They say the gradings are on their website (burried deep in the small print). My addvise is use mazumamobile.com - their site didn't offer the best price but when I sent them my last phone they paid promptly and as promised. Will never use selloldphone.co.uk ever again!
Do not use them, I wish I'd checked this website before I sent my LG Viewty off (for the promised price of £29) and received a cheque 3 weeks later (not '7 days guarunteed' as stated) for £17 because the 'charger and stylus' was not included. I did check the terms and conditions, and in there deeply it does mention this, but surely this should be stated on the order form?
If the order form states "£29 for an LG viewty" with no mention of charger or stylus, then this is what I should receive. I keep emailing them, I'm not going to give in (neither should anyone else).
There is now a number on the website - *******2375. They never pick up, but if anything will annoy them.
I also think everyone should report this website through http://www.ripofftipoff.net/notify.htm as this has upset so many people. (if we all do this, there should be more chance of something being done).
After 6 weeks my payment has still not been received. Now they want to charge me £10 to reissue the cheque but can't provide me with any evidence that they ever posted it in the frist place. AVOID THIS SITE.
I to sent a mobile which i was quoted 103pound 4 i sent it by special delivery so he got it next day which i recieved a email 2 say he did. I have never recieved a payment and have sent nemours email to them, my boyfriend looked into his company and he has 4 different companys to rip people of. But wot can be done to stop him?
I have sent my phone and i have been waiting over a week for payment. They do not reply to emails. Does anyone know the telephone number for them?
I would never use this company again!
Total rip off merchants tell lies about the condition of the phone and take forever to pay you, will never email you back, and have no phone contact either
Beware leave well alone
Wish i had sent mine to sombody else
I nearly drove down to there address to get my phone back, but would probaly gotton locked up when had seen the rip off merchants.
I sent my phone to sellold phone. co.uk after they told me it was worth £10 and it's been 10 weeks now and I haven't received anything even though they say they have sent payment. I have written to them but they say they want £10 to reissue the cheque which they won't confirm has been cashed or not. I will be getting intouch with trading standards and Watchdog about them. AVOID THIS SITE AT ALL COSTS!
DO NOT USE THIS COMPANY THEY ARE A BIG SCAM! I sent 2 phones which they said I would receive £76.06, without emailing me they sent a cheque for £45! Saying one was water damaged... utter rubbish!
I was and still am absolutely fuming, I sent an email to them and they couldn't even bother to reply... CON ARTISTS!
KEEP AWAY FROM THESE FRAUDSTERS!
Sent in my nokia n95 was told on website they pay £88. For a working phone. Only two options, working or non working.
After two weeks received a cheque for £65.40 without any contact from them to me stating that they were going to do that.
They said that the phone was reduced in value because of the missing charger, which on the website it isnt asked for, and paint erosion.
WILL NOT USE AGAIN.
Overview
Selloldphone.co.uk has a rating of 1.2 stars from 56 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Selloldphone.co.uk most frequently mention trading standards and nokia n95. Selloldphone.co.uk ranks 69th among Recycling sites.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members