• SelectHomeWarranty

SelectHomeWarranty

Overview

SelectHomeWarranty has a rating of 2.1 stars from 958 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about SelectHomeWarranty most frequently mention water heater, maintenance records, and fine print problems. SelectHomeWarranty ranks 80th among Home Insurance sites.

  • Service
    198
  • Value
    198
  • Shipping
    36
  • Returns
    44
  • Quality
    182

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
66
65
See all photos

What reviewers want you to know

Positive highlights

  • I hope and wish certainly that Select Home Warranty values customer service!
  • Customer Service representative Elliott Jones service was good.

Critical highlights

  • I submitted a claim for a water heater leak- DENIED because of fine print.
  • Denied claim due to not having maintenance records from before we purchased the house.
How would you rate SelectHomeWarranty?
Top Positive Review

“Very satisfied.”

Michael L.
1/18/23

I was having a problem with my garage door not closing properly. I contacted select home warranty and relayed my problem to them. The next day i received a service call from King Garage Doors from Bartlett Illinois, advising me they would be at my home later in the day. They kept me updated as to when service tec would be at my home. The problem with my door was taken care of. I'm very happy with the service from King Garage and Select Home Warranty.

Top Critical Review

“Horrible home warranty company”

Niyousha P.
2/2/24

DO NOT sign up with them! Purchase home warranty back in September of 2023 based on an advertisement I received in the mail they claiming that they provide Free roof leak coverage! When I wanted to use them this winter for my roof leak, they denied it. So far I had 3 different issues that they denied all of them. Horrible company and Big Scam! They charged me $75 to cancel my membership?! They are ripping of people! All their agents are located outside US!

Reviews (958)

Rating

Timeframe

Other

Reviews that mention popular keywords

home warranty (350) customer service (189) water heater (35) maintenance records (18) warranty company (92)
Thumbnail of user davidh4354
1 review
0 helpful votes
August 11th, 2020

This was my first time to contact Select about needed service and could not have been easier. Thanks for making it easy!

Thumbnail of user donalds510
2 reviews
2 helpful votes
February 27th, 2020

Looking at an email from Select Home Warrenty and inquired as to their service plan. Talked with a great very knowledgeable salesmen named Peter. He answered all my questions and helped me to understand what I was looking for. I purchased the plan I thought best fit my needs and am very satisfied with the outstanding service and prompt action to get my warranty to be. Thx Don

Thumbnail of user gregs532
1 review
0 helpful votes
April 19th, 2020

We have just signed up! They are rated #1 here and I am sure based on my contact with Greg we will be happy!

Thumbnail of user scottd504
1 review
0 helpful votes
February 8th, 2020

Steven was fantastic. He was quick, thorough, and gave me options. I feel confident in my purchase today!

Thumbnail of user bradd233
1 review
0 helpful votes
June 1st, 2020

Got my warranty all wrapped up in 5 minutes on the website and they called me within another 15 to lock it in. Great process

Thumbnail of user amandaj755
1 review
0 helpful votes
July 19th, 2021

They offered me a better deal and were more professional than their competitors. Ray was very helpful.

Products used:
Home Warranty

Service
Value
Quality
Thumbnail of user anniel157
1 review
0 helpful votes
August 22nd, 2020

Just had excellent service from select home warranty rep. He was kind and explained everything to me in detail got a great deal.

Thumbnail of user lorettaf66
1 review
0 helpful votes
January 5th, 2022

Bryan Oldman was very nice and explained the promotions to add roof leakage. He listened patiently as I explained what I wanted. Thank you!

Products used:
All

Thumbnail of user rayjao
1 review
0 helpful votes
September 16th, 2019

I felt good in no small part from my salesman when I signed up in January for a platinum care package. It covered all my major appliance purchases. I used my plan to find a appliance repair house that specialized in various components. They covered a really nicely done dish washing leak in two weeks.

Thumbnail of user michaell5457
1 review
0 helpful votes
January 18th, 2023

I was having a problem with my garage door not closing properly. I contacted select home warranty and relayed my problem to them. The next day i received a service call from King Garage Doors from Bartlett Illinois, advising me they would be at my home later in the day. They kept me updated as to when service tec would be at my home. The problem with my door was taken care of. I'm very happy with the service from King Garage and Select Home Warranty.

Service
Value
Quality
Thumbnail of user davidg2499
1 review
0 helpful votes
June 3rd, 2020

Talked to David Walker he was very outstanding and helpful in getting me the program I was interested in Thank you he was excellent will refer anyone to your Home Warranty

Thumbnail of user rayg164
1 review
0 helpful votes
December 14th, 2019

Very quick getting local company to fix our problem. I am very pleased with their response time. I will recommend them to my friends.

Thumbnail of user jacquelinec171
2 reviews
3 helpful votes
February 8th, 2020

Agent was very helpful during my choice to join. I texted my request to have a my yard surveyed. I received a call soon

Thumbnail of user andrewd800
1 review
0 helpful votes
June 27th, 2020

The agent I spoke with listened to my concerns and was able to put my mind at ease. Haven't made a claim yet, but stay tuned...

Thumbnail of user susanb4246
1 review
0 helpful votes
March 29th, 2022

Blake Smith was courtesy and understanding of the hardship I went through with other warranty companies. He also answered my concerns and questions.

Products used:
Home warranty

Service
Value
Quality
Thumbnail of user thelmaw25
1 review
0 helpful votes
June 28th, 2020

I was pleased with the way everything was explained to me representative was courteous I understood him

Thumbnail of user walterm248
1 review
0 helpful votes
August 3rd, 2020

So far, I am a new customer but I plan on being an old and steadfast customer with this company. Not only have I saved money with their yearly plans, but I was extremely amazed to see that items like my refrigerator, sump pumps and AC units were covered and not listed as add ons. I look forward to a long and prosperous relationship with my new company.

Thumbnail of user jasonm935
1 review
0 helpful votes
December 13th, 2019

The operator was very helpful and understanding regarding my issue that needed immediate attention. My plumbing was malfunctioning due to a tree root breaking the pipes, luckily I was able to contact a local technician and Select Warranty will refund me the cost.

Thumbnail of user nevak2
1 review
0 helpful votes
June 3rd, 2020

The company you sent out was wonderful. I can't say enough about Scott Perry. He was 1 of the repairman I'm not sure of the other gentleman but he was also great. Even tho they couldn't fix my problem due to it being my septic. I still have to give them a thumbs up!

Thumbnail of user joes1413
1 review
0 helpful votes
June 4th, 2020

Had my first issue and claim and the process was really smooth, very happy! The operator was friendly and helped me through the claim process.

Thumbnail of user melissaa303
1 review
0 helpful votes
February 8th, 2020

Josh Robinson did a great job getting me set up with my home warranty. I was worried about the expenses of unexpected issues with our new house. Josh helped me to get affordable coverage and peace of mind. Thanks!

Thumbnail of user javierm122
1 review
0 helpful votes
August 22nd, 2020

Representative was very professional and gave good volume discounts for a multiyear properties and several properties.

Thumbnail of user garryj24
1 review
0 helpful votes
December 14th, 2019

I was on the website looking for a good warranty and I called Select Warranty and I was very satisfied with customer service and within 30 minutes I was sold on the professionalism and the great rates that I could afford a month.

Thumbnail of user virginiab324
1 review
0 helpful votes
June 27th, 2020

Received call after requesting a quote online. Was given several different options and was not pressured to purchase the highest plan or payment offered. Very polite and explained everything. So far, I'm happy. Will review again if I have to file a claim.

Thumbnail of user muffidkhanp
1 review
0 helpful votes
June 3rd, 2020

I was looking for new home warranty services.

I researched online and Select Came no. 1 on the top 10 lists. I entered my information to get a quote and as soon as I hit submit, I got a call in less than 2 min. The sales rep was really helpful and explained the warranty really nicely.

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From the business

FREE quote! Shield your wallet from home repair expenses with a Select Home Warranty protection plan. Home Warranty Awards "2017 Best In Service" winner.

Company Representative

Thumbnail of user scottj232
scott j.
Typically does not respond to reviews

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