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Seeking Alpha has a rating of 3.42 stars from 356 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Seeking Alpha most frequently mention customer service, investment decisions, and stock market. Seeking Alpha ranks 5th among Stock Trading sites.
Proactively asks for customer feedback
This company responds to reviews on average within 12 days
No positive highlights yet
I subscribed for the first time in early March 2023. Seeking Alpha Pro always keeps me updated on the market outlook, my portfolio, breaking news, what stocks are worth looking at, etc. Also, one gets a detailed analysis of individual stocks from various analysts. It helps a lot to assess each stock. Daily emails. I am very satisfied, and I highly recommend Seeking Alpha Pro.
I tried a promotional subscription from Seeking Alpha and I was unknowingly renewed at their ridiculous rate of 236.00 $. It took me three phone calls and a week and a half to talk to a manager, only to be denied any kind of a refund. These people are all about the money, beware.
I tried a promotional subscription from Seeking Alpha and I was unknowingly renewed at their ridiculous rate of 236.00 $. It took me three phone calls and a week and a half to talk to a manager, only to be denied any kind of a refund. These people are all about the money, beware.
There's no reason to pay for any premium services from either Seeking Alpha or any of it's subscriber services. The data for premium members is easily accessed from other free sites. Much of the "economic analysis" from the company is highly biased. The feature writers are all over the map - most of them are unqualified people trying to get clicks for fees. The collective wisdom of the "analysts" are no better than the flip of a coin. Some of the analysts are painfully ill-informed.
The Point: Seeking Alpha is merely a social media company promoting the status quo. Their censors are merciless and heavily biased to whatever the prevailing mainstream media agenda may be at the moment. If MSNBC had a financial site, it would be a lot like this. Regardless of your view of politics or culture, that would, in my view, make Seeking Alpha an awful choice for financial information.
Thank you so much for taking the time to leave us a review, Clifford.
Feedback makes us better and we welcome any concerns or suggestions. And, we are constantly trying our best to improve our products and services to meet the requirements of our customers.
Once the contributor submits their article, our editorial team will review it for publication. Then they receive an email notification with editorial feedback or once the article is published.
We also allow our users to dispute an article from the article page itself if they feel the need to dispute an article or any of the facts in it. You will find more details on our Editorial Guidelines.
We would like to apprise you that - Seeking Alpha provides analysis for both sides of the argument (Bear/Bull) and provides Quantitative ratings for you to make the most informed investing decisions.
Just to let you know, Seeking Alpha Premium provides:
· Articles and news about almost every stock and ETF that trades in the US.
· Portfolio warnings that flag at-risk stocks in your portfolio, helping you avoid painful losses.
· Quant ratings on each stock that has a proven track record of solidly beating the market.
· Grades for dividend investors, covering the stock’s dividend safety, dividend growth, dividend yield, and dividend consistency. Using these grades can significantly raise your
dividend income.
· Grades for ETFs, allowing you to instantly evaluate an ETF’s risk, momentum, expenses, and inflows.
· Grades for stocks, covering value, growth, profitability, momentum, and earnings revisions. By using these grades, you can quickly and accurately evaluate stocks, and find the
best stocks to fit your investing style.
· Powerful data for deeper research, including 10 years of financials and detailed metrics for valuation, growth, and profitability
Regarding the comments being censored - In order to ensure a quality-filled conversation our moderation team screens comments from less active users to ensure that no slander and trolling is present.
If your comment was not published you can contact the moderation team at moderation@seekingalpha.com
I hope this helps clarify. If you have any further questions or concerns, feel free to write to subscriptions@seekingalpha.com
-The Seeking Alpha Team
They charged me year after I canceled services automaticly. Currently having dispute,
I would recomend never to have business with this company.
Thank you so much for taking the time to leave us a review, Miro.
We would like to apprise you that - You were billed according to the authorization provided by you when you signed up for the service.
All our subscriptions are set on auto-renewal (unless canceled). You could have avoided this charge, had it been canceled a day before the renewal due date.
We maintain complete transparency with our users to avoid any confusion regarding the billing terms.
Since you have mentioned that you have already raised a dispute, the dispute will be handled by the team concerned.
Based on the dispute outcome, action will be taken by our finance team. I hope this helps clarify.
If you still have any further questions or concerns, feel free to write to subscriptions@seekingalpha.com
-The Seeking Alpha Team
I made a subscription on 1st October of 2022. I paid 119.50 $. By the end of the year I decided not to continue it.
I canceled my subscription in December 2022, or at least I thought I canceled it!
Today, 28th of September 2023 they charged my Paypal with 239$, without any warning. Scam! I discovered in the account that the subscription was not in fact canceled. I canceled the automatic payments from Paypal and unsubscribed AGAIN, hopefully now for good.
Had an inital rate for $50. They renewed one year on Dec 12 for $250.00. After contacting them and the credit card company 12 hours after I saw the renewal, To bad for me. I am stuck with a one year subcription I did not want. Capital One credit card would not help me. I am very diasppointed in Capital One as well as the preditors at Seeking Alpha that took the time to send 60 pages of "proof" to Capital One to make sure they could keep my money. This is a lesson for all credit credit card holders... Don't give your credit card info out to any company where there is automatic renewal. I was a way on a trip and missed the deadline. Don't let this "Gotcha" happen to you. Terribly unfair to the consumer.
Thank you so much for taking the time to leave us a review, Robert.
We would like to apprise you that - You were billed according to the authorization provided by you when you signed up for the service. All our subscriptions are set on auto-renewal (unless canceled). You could have avoided this charge, had it been canceled a day before the renewal due date.
The Introductory $39 Premium price was only available for the first year and the renewals are at a regular rate of $239 plus tax.
We maintain complete transparency with our users to avoid any confusion regarding the billing terms.
If you don't have an active subscription and wish to remove the payment information, you can easily do it from the subscription settings page.
If you still have any further questions or concerns, feel free to write to subscriptions@seekingalpha.com
-The Seeking Alpha Team
They said nvda was overvalued when it was under $200, look what happen now. Now they removed all related articles. This joker still keep sending hundreds emails to me.
Thank you so much for sharing your opinion and thoughts, Yu.
We have made a note of your concern and would like to address it immediately.
We request you to please write us to subscriptions@seekingalpha.com and we will look into it.
-The Seeking Alpha Team
I'm not going to allege that contributors to Seeking Alpha are necessarily "pump and dump" operators, but the result in my case is the same. I lost money on every trade and now ignore them. There is an "unsubscribe" link at the bottom of their emails, but you need to have a password, which I don't and never have had. So I've instructed Gmail to block them and their messages will go straight to spam.
Tip for consumers:
For some investors the service might be interesting. But don't give SA more than one month's fee, preferably via a reloadable debit card so they can't "accidentally" forget your cancellation.
Products used:
Seeking Alpha stock market advice blog and emails: free version and paid subscription (which I did not buy after reading reviews here, which I agree with)
Hi Andy,
Thanks for your note and we apologize for any misunderstanding.
We strive to ensure all our articles are factually correct but we do not keep any biases towards anybody's opinion. Authors are allowed to publish bullish/bearish articles on stocks that are long/short (respectively), providing they disclose their bias. Active investors with "skin in the game" often have some of the most articulate opinions on a stock, and we encourage them to publish their opinions on Seeking Alpha.
If you find a Seeking Alpha article containing a material factual inaccuracy, you can dispute it using the following steps:
Submit a dispute by emailing disputes@seekingalpha.com. Please be sure to include a link to the article under dispute in addition to the above information.
Identify precisely which section of the article you dispute (quoting the text), and provide supporting evidence of your claim that the article is materially wrong.
(Please do not use the dispute process to disagree with the author. Everyone is entitled to his or her opinion about a stock; that's what makes a market.)
Furthermore, You can easily unsubscribe from all emails by going to your Email Alerts page: https://seekingalpha.com/account/edit_email_settings
Please be informed that you can easily manage your subscriptions from your Subscription settings page.
In any case, please always feel free to write to us at subscriptions@seekingalpha.com
Best,
The Seeking Alpha Team
They are totally unreasonable. Charged my credit card and I called them to notify as soon as I received the charge on my statement. They said it had been over 24 hours so they couldn't do anything about it. 24 hours? I asked how I can call in 24 hours for a charge I wasn't aware of. SCAM ARTISTS. This is the company that once they get enough bad reviews changes their name and does it to people all over again. So sad.
Charged me for the entire year even though I cancelled my membership during the trial period, and they wouldn't give me a refund. Spoke to a $#*!head named Amad, he refused to let me speak to a manager about the issue. The customer service here sucks.
Tip for consumers:
This service is not worth $250 per year, you can use Simply Wall Street, it has the same info and more for $149
Products used:
read a few articles on different stocks
Comments are constantly deleted if it doesn't agree with the viewpoint of the author. Specifically comments towards Elliot wave trader Avi Gilburt. Even when being critiqued in comments on others articles by differents authors. I'm not referring to my own comments, but those of other users respectfully pointing out discrepancies in his work.
This definitely diminishes the value of seeking alpha as some of the best insights are discussed in the comments.
Definitely won't support this agenda when time comes to renew my subscription.
Tip for consumers:
Highly regulated and one sided comment section protecting the certain authors from critique.
Products used:
Seeking Alpha Premium Subscription
Quant rating of TIO stock was 4.99 for months. It was the best rated stock for most of that time. When it dropped over 50% it remained the top rated stock of the entire market and their analyst kept pumping that people should buy the dip. Than it went down additional 60% after a report saying that the firm was a fraud. SA deleted its historic ratings of TIO so you cannot see what I am telling you here.
If their superstar stock (pumped as a "once in a generation" opportunity) turns out to be a fraud and they delete their historic rating of it to cover up than they are not a reliable or transparent service.
Products used:
Premium
I signed up for a free trial and saw a charge come through for $2399 for the year. I immediately got on the phone and cancelled my service and absolutely was shocked they would do this. I was told it was cancelled and would be refunded which they never did. Unfortunately I got busy and didn't follow up and they got me again the next year...I asked them if they could see that I had not logged in during that time frame and used their services which she said yes she could and I said please look youll see I have never logged in or used your services what so ever.
I have asked for a refund for the two years I never used and they will not do it. I have filed with my credit card, BBB, FTC and will be filing a suit in court if this is not resolved. You are a scam company and people should stay clear of any dealings with them. Truly the worst business I have ever encountered in 50 years!
Products used:
Seeking Alpha...although I never used it...poor information
Rip off. Auto-renewals are a scam into themselves. But rarely have a seen an auto renewal without the ability to cancel and get a pro-rated refunds. This is a sign of desperation and shady business practice.
Products used:
App
Total scam... I thought I had paid for premium but got useless email letters "alpha picks" service...
Tip for consumers:
Read everything, misleading (not clear) subscription tactics, so far I haven't been able to change to premium or cancelling service, I guess I'll have to call visa ti cancel.
Products used:
Investment plattform
Hi A.R,
Thanks for the feedback, and apologies for any inconvenience.
Please note that subscription information and billing terms are mentioned on the checkout pages of our subscriptions. We only charge once you authorize the payment.
Having said that, it looks like you inadvertently subscribed to Alpha Picks and not Premium.
Since we endeavor to provide you with the best user experience, we'll be happy to help you switch to the correct subscription you were interested in. Please reach out to us at subscriptions@seekingalpha.com, and one of your customer care representatives will be glad to help straighten out your subscription.
Thank you, and we are looking forward to hearing from you.
Best,
The Seeking Alpha Team
I came to realize that Seeking Alpha is unable to post accurate closing prices on a timely basis for ALL mutual funds. Thus, if you include mutual funds in your portfolio, the values will be inaccurate. I have pointed this out to Seeking Alpha and their developer, but they are unable to correct this problem.
Tip for consumers:
That they are unable to reflect accurate data for any mutual funds. Their customer service team repeatedly assured be that the problem would be corrected, but never had.
Products used:
The Seeking Alpha Premium Package
I used to be a fan of SA but the push to make money has made it useless. Even basic news on portfolio holdings requires premium cost. They really screwed up a good thing!
Hi Steven,
Please be informed that it is our endeavor to make the site as user-friendly and beneficial as possible, and we will ensure that the feedback reaches our Product team for further analysis and improvements.
We recently made some changes to our paywall policy, in order to continue providing our users with outstanding financial analysis and news.
The good news is that you can still access any article on any stock, even without a paid subscription.
You can read more about this recent change here: https://seekingalpha.com/article/4396836-important-update-for-seeking-alpha-users
The monthly article limit is dynamic to the individual member, based on the device they use, the traffic source, and a number of other parameters. We do notify the member of when they are close to reaching their limit and when they have reached their limit with the following banners:
If you have any additional questions, please feel free to write to us at subscriptions@seekingalpha.com
Best,
The Seeking Alpha Team
0 stars all the way. The problem with seeking alpha is that it lacks credibility. The articles written by seeking alpha partners are highly opinion based and to be frank. Garbage. Don't listen to advice ever from this company. Not only are the articles bad. They are painfully dishonest and seeking aloha is most likely receiving money from businesses behaving in fraudulent malpractice behaviour. Look elsewhere advice for your stocks. Apes will never lose!
Tip for consumers:
Buy AMC don’t listen to fake news
Hi Kelvin,
Thanks for your note and we apologize for any misunderstanding.
Every contributor on our website goes through a rigorous screening process. Every article posted on our website goes through a rigorous editing process to ensure quality and accuracy.
If you feel the need to dispute an article, or any of the facts in it, please do it from the article page itself. You will find a link to do so in the 'About us' section at the bottom of the article.
You may also contact our editorial team directly by writing to editorial-issues@seekingalpha.com. One of our product managers will read your email promptly, and address any issue.
Best,
The Seeking Alpha Team
These bunch of THUGS praying on financially naive people. They renew subscriptions without sending you a notice so you never know of renewal until when the statement comes and if you reach out to them as soon as you come to know of charge, they site baloney agreement clause and refuse to refund. NEVER Subscribe.
Tip for consumers:
Never subscribe to this service. They are Thugs and refuse to issue refund when you legitimately did not authorize charges.
Products used:
Do not even know.
Despite paying for the service, never recognizes im a paid subscriber and you cant log in. Bad program
Tip for consumers:
i wouldn't pay until they fix login problems
The tools that write here take sound bites and public info and make rash, ill informed and wildly inaccurate predictions with garbage analyses. Serious idiots.
Hi Joseph,
Thanks for your note and we apologize for it took us this long to reach back.
Every contributor on our website goes through a rigorous screening process. Every article posted on our website goes through a rigorous editing process to ensure quality and accuracy.
If you feel the need to dispute an article, or any of the facts in it, please do it from the article page itself. You will find a link to do so in the 'About us' section at the bottom of the article.
You may also contact our editorial team directly by writing to editorial-issues@seekingalpha.com. One of our product managers will read your email promptly, and address any issue.
Best,
The Seeking Alpha Team
There is no worse site on the web than Seeking Alpha. Their iOS mobile app is 1000 times worse than the desktop version. They make it virtually impossible to report bugs, as email and pw is required, then you're informed it's incorrect. NOT!
Many decent writers have abandoned the site for greener pastures and though there are still a few articles worth reading, the majority are from uninformed people who don't know much about investing.
The recent iOS update made the already terrible experience almost completely intolerable.
POS-that's all one need say about this.
Hi Randy,
Thanks for your note and we apologize for any misunderstanding.
Please be informed that it is our endeavor to offer you a hassle-free experience, we are here to gain a better understanding of what may have transpired and provide an amicable solution, in case of any concerns please feel free to reach out to us at 'subscriptions@seekingalpha.com'.
Best,
The Seeking Alpha Team
Unqualified authors that generate clickbait based on hyperbole. Very few of them have actual financial qualifications. There are some authors that encourage frequent trading and make ridiculous claims. Articles are very long but say very little. Many authors simply cut and paste excerpts from industry sell-side reports. Virtually no new ideas on this site. The content is like reading an 8th grade essay written by a student with a thesaurus.
Hi Calvin,
Thanks for your note and we apologize for any misunderstanding.
Every contributor on our website goes through a rigorous screening process. Every article posted on our website goes through a rigorous editing process to ensure quality and accuracy.
If you feel the need to dispute an article, or any of the facts in it, please do it from the article page itself. You will find a link to do so in the 'About us' section at the bottom of the article.
You may also contact our editorial team directly by writing to editorial-issues@seekingalpha.com. One of our product managers will read your email promptly, and address any issue.
Best,
The Seeking Alpha Team
For me seeking alpha doesn't work
Last time I'm paying for this app
I'm doing better researching by me own
Hi Jose,
Thanks for your note and we apologize for any misunderstanding.
Please be informed that it is our endeavor to offer you a hassle-free experience, we are here to gain a better understanding of what may have transpired and provide an amicable solution, in case of any concerns please feel free to reach out to us at subscriptions@seekingalpha.com
Best,
The Seeking Alpha Team
Most of the authors are completely clueless the only talent they seem to have is to be bombastic when they put pen to paper. There used to several good writers that I used to follow back in 2011 and 2012 and they all left. I asked them why, the reason was simple, SA was forcing them to focus on garbage and did not let them use Technical analysis or give them room to express themselves in their unique way. What ticked me off was these authors were the few that were right consistently and yet SA found a way to drive them away.
Secondly when you comment you have to comment like a good little boy if you don't your comments are taken down.
And the biggest insult is the almost $200 a month charge for their premium service, which can only be labelled as "premium crap". I speak from experience i took the annual membership (as I knew there was a 30 day free cancellation period) and I cancelled in less than 9 days so that tells you how great this service is. It took 5 days to get my refund back.
Overall you can do a lot better by paying for subscriptions from other sites that are 5X cheaper and 10X better
Hi Johnathan,
Thanks for your note and we apologize for any misunderstanding.
We strive to ensure all our articles are factually correct but we do not keep any biases towards anybody's opinion. Authors are allowed to publish bullish/bearish articles on stocks that are long/short (respectively), providing they disclose their bias. Active investors with "skin in the game" often have some of the most articulate opinions on a stock, and we encourage them to publish their opinions on Seeking Alpha.
If you find a Seeking Alpha article containing a material factual inaccuracy, you can dispute it using the following steps:
Submit a dispute by emailing disputes@seekingalpha.com. Please be sure to include a link to the article under dispute in addition to the above information.
Identify precisely which section of the article you dispute (quoting the text), and provide supporting evidence of your claim that the article is materially wrong.
(Please do not use the dispute process to disagree with the author. Everyone is entitled to his or her opinion about a stock; that's what makes a market.)
In any case, please always feel free to write to us at subscriptions@seekingalpha.com
Best,
The Seeking Alpha Team
Zero questions about SA except how it still exists. Hackery at its best. You may learn a bit about companies, but there are so many ignorant opinions claimed as fact, I promise, you'll walk away with as much wrong info as correct. Novices particularly avoid & please read who these authors are. This is the Used Cal Dealership of Finance Sites & we all know how lemons taste.
Hi there,
Thanks for your note and we apologize for it took us longer than usual to reach back to you.
Please be informed that it is our endeavor to offer you a hassle-free experience and help you make better investment decisions, we are here to gain a better understanding of what may have transpired and provide an amicable solution, in case of any concerns please feel free to reach out to us at subscriptions@seekingalpha.com
Best,
The Seeking Alpha Team
Gain trust and grow your business with customer reviews.
Stock market Insights & financial analysis, including free earnings call transcripts, investment ideas and ETF & stock research written by finance experts.
Thank you so much for taking the time to leave us a review, Donald.
Feedback makes us better and we welcome any concerns or suggestions. And, we are constantly trying our best to improve our products and services to meet the requirements of our customers.
We would like to apprise you that - You were billed according to the authorization provided by you when you signed up for the service.
We furnish the autorenewal clause on the checkout while signing up for the service that clearly says that – the subscription will auto-renew at the then current annual list price until the service is canceled.
You could have avoided this charge, had it been canceled a day before the renewal due date.
We maintained complete transparency with the user, and the question of any confusion should not arise.
I hope this helps clarify. If you have any further questions, feel free to write to subscriptions@seekingalpha.com
-The Seeking Alpha Team