• Secret Benefits

Secret Benefits

Overview

Secret Benefits has a rating of 4.17 stars from 432 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Secret Benefits most frequently mention customer service, sugar baby, and nice guys. Secret Benefits ranks 717th among Dating sites.

  • Service
    89
  • Value
    116
  • Quality
    120

Proactively asks for customer feedback

This company responds to reviews on average within 6 hours

Positive reviews (last 12 months): 72.6%
Positive
45
Neutral
1
Negative
16
See all photos

What reviewers want you to know

Positive highlights

  • Had some early issues, but their customer service was right on top of things.

Critical highlights

No critical highlights yet

How would you rate Secret Benefits?
Top Positive Review

“Better than I could have expected”

Kilban B.
1/22/24

I admit that I spent a lot of time just looking at the women and considering options. Guess you can call me a tire kicker. Once I finally gathered myself and decided to get credits to message a beauty that grabbed my attention in particular I realized that this site was legit as we struck up a great convo and are currently dating on the reg.

Top Critical Review

“Met not one suitable match”

Jonathan R.
2/11/24

I enrolled on SB, wrote a profile with my preferences such as women between 50-65, non-smoker, etc. Not one of the responses was from a supposed woman in this age group (almost all were in their 20s-30s -- I'm not interested in a woman young enough to be my daughter or granddaughter), about half or more were smokers, etc. It was as if the responders didn't read what I had written or were bots automatically responding to every new man on the site. I got off the site quickly, spent nothing, and was glad.

Reviews (432)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (22)
Thumbnail of user jonathanr387
4 reviews
2 helpful votes
February 11th, 2024

I enrolled on SB, wrote a profile with my preferences such as women between 50-65, non-smoker, etc. Not one of the responses was from a supposed woman in this age group (almost all were in their 20s-30s -- I'm not interested in a woman young enough to be my daughter or granddaughter), about half or more were smokers, etc. It was as if the responders didn't read what I had written or were bots automatically responding to every new man on the site. I got off the site quickly, spent nothing, and was glad.

Tip for consumers:
I spent nothing, so there is no refund.

Thumbnail of user joew1547
1 review
2 helpful votes
February 13th, 2024

I've seen girls on the secret benefits site that r prostituting them selfs out.the site is not FREE by any means. Fake profiles and dirty women. Btw a couple females on here have HIV from buffalo

* Secret Benefits attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user tomt1291
1 review
0 helpful votes
February 21st, 2024

Not real women I know one guys work there.don't go on this site it's a scam and you not get meet anyone

Tip for consumers:
Be careful this lot will rip you off big time

* Secret Benefits attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Quality
Thumbnail of user ai3irish3
1 review
0 helpful votes
February 26th, 2024

I've found all the girls say the same words turn you on then say they have to go. You will never meet

* Secret Benefits attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user marc.martina
1 review
5 helpful votes
December 8th, 2023

This is definitely a scam site. My guess is that the girls get paid a commission to up charge you. Example: They send you an email. You pay to read it and respond. They don't respond to your email. Instead they share their additional photos which you need to pay to see. But they never respond to the email.

Tip for consumers:
There are real sites out there. This is not one of them.

* Secret Benefits attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

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Thumbnail of user rob781997
1 review
4 helpful votes
December 10th, 2023

You will receive short, ambiguous, bot generated messages from fake users. You must pay to open the messages.
When you pay and respond you don't get a reply.
Sucked into a waste of money...
Don't be fooled.

Tip for consumers:
Hope I help someone

* Secret Benefits attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Quality
Thumbnail of user jacobh453
3 reviews
41 helpful votes
March 10th, 2022
Verified purchase

Yeah most definitely bots here, I'm a fan of most Credit systems in general however on this site it seems that you get tons of interest from girls who favorite you, give you access to their private pictures and message you, then seem to ghost you after you unlock the messaging portion. I honestly would not bother. Secret benefits was nice enough to refund me and provide additional credits, I did get marginal success with more credits so there are some real girls out there!

Tip for consumers:
Just don’t

Value
Quality
Thumbnail of user lawrencev34
2 reviews
39 helpful votes
November 10th, 2023

This site is hilarous. I really don't think I've encountered a site so full of scams in my life. It's just so blatantly bad… and as for the reviews, I mean come on, who's writes this nonsense.

* Secret Benefits attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user valb130
1 review
3 helpful votes
December 8th, 2023

Gave it a try. Only 1 out of 10 had a meaningful message exchange, other presumably bots just shoot a message, but if you respond with whatever witty or funny stuff, they never come back.
Don't waste your money and time.

* Secret Benefits attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user ml815
1 review
21 helpful votes
June 25th, 2023

As other critical reviews have mentioned, you get many messages from women, but most of them are generic, and few last more than one or two exchanges.

I receive tons of admirers, and my inbox regularly receives messages, but as soon as I open them, they ghost after a brief exchange if that. Mind you, these "women" reached out to me. I didn't contact them. They don't even respond to a simple greeting. One would think they'd at least be interested in an offer--it would cost them nothing. Not at all. Contact and ghost.

Every action costs 10 credits. That includes opening a message, sending a message to a profile you haven't contacted before, unlocking secret photos, "boosting" a message to supposedly increase its visibility, and checking if a message has been read. These credits add up quickly. I'm talking hundreds of dollars. Once you're down to your last 20 credits or so, the site offers you double what you would normally get with a given package (the highest being 1000 credits for $289, or 2000 if you take the "deal"). It's just a sleazy tactic to keep you running on the hamster wheel.

After consuming a few thousand credits and several months on the site, I've been on two dates, and arranged three that never materialized due to flakiness.

I'm a guy in my early 30s. Good shape. Good money. Plenty of hair. No grey. A number of women have asked me why I'm even bothering with SB instead of using a regular dating site, including both of my real dates. The point is that my "competition" is weak in comparison. Nevertheless, the results have been extremely disappointing. If it were just a personal shortcoming, I could accept that, but the behavior of these "women" makes no sense at all. I figure many of them are fakes, but I also suspect that SB deliberately manipulates the communication behind the scenes. It might throttle your messages to real profiles and send messages to you from real profiles (without their knowledge) to keep you spending more money. Absolutely ridiculous.

Why this site is rated a 4 is beyond me. The ROI is terrible. Do not waste your time here.

Tip for consumers:
Everything costs credits. It adds up quickly. You get lots of messages, but few lead anywhere. Look elsewhere.

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Value
Quality
Thumbnail of user marior403
1 review
12 helpful votes
April 6th, 2023
Verified purchase

Same experience as other people! You need credits for anything on the website. I mean I don't have problems to pay for the service but the accounts are fake or bot- generated. How can be possible that I sent 30 messages and I barely received one back? Forget it

* Secret Benefits attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user laurentp23
2 reviews
12 helpful votes
March 28th, 2023
Verified purchase

You will only have 1 way conversations with bots. It is a pure scam. If you find the one human on that site you just found the 1 needle hidden in a huge pile of hay. Stay away and save your money.

Tip for consumers:
Just stay away from that scam of a website.

* Secret Benefits attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

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Thumbnail of user jzhao31415
1 review
0 helpful votes
January 24th, 2024

Pretty much all baby profiles are fake. I bought about 200 credits and messaged a total of 20 sugar baby profiles who either messaged me first or Favorited me first. And ZERO replied back. Now, if I was randomly messaging people out of my league, then I understand the low rate of reply. However, I only messaged the profiles that either messaged me first or favorited me first. And the majority of those 20 profiles were considered "Verified" by the site's standards. So among this sample set, my reply rate is 0 / 20?

More evidence that it's all scam. A few of the baby profiles, although they never replied back, they still granted me access to view their "secret" photos. The catch is, it costs money to view their secret photos. Now, if you are so uninterested that you wouldn't even reply back to my message, why then reveal your "secret" photos? The only reason is so that the dumb bloke pays more money.

It's a scam site, stay away if you don't want to throw your money away.

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Thumbnail of user dunkleosteousp
1 review
17 helpful votes
November 29th, 2022

Amazing there's constantly new profiles of beautiful women popping up in your area, no matter where you live. They all message you and have secret pictures you can buy into. Amazing. Don't expect anything after the first message. You can go through the user agreement and see this site is for "entertainment purposes only".

Tip for consumers:
Scam. They'll send you fake profiles all day to keep you interested.

* Secret Benefits attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

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Thumbnail of user joed1306
2 reviews
26 helpful votes
May 24th, 2022

Nice looking site. But this whole buying credit thing is such nonsense. How about just a monthly membership? You need credits to do anything. 10 credits to read a message. 20 to send one etc. you could charge 20 a month and they would make a bunch of profits but like every site they want to get as much money as possible. Too bad. I deleted my account. Too much of a hassle. Uh so I guess the website is complaining about this review. Nothing in it is false. They never contacted me

Tip for consumers:
Too expensive and silly. Who buys credits?

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Value
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Thumbnail of user hikerdaddyw
2 reviews
14 helpful votes
April 5th, 2023

Don't waste your money. Multiple profiles using same photos. Fake profiles send "hello" messages hoping you use your credits to open message. If you do, and ask a question all.you get is a key, which costs more credits, to open but then you never hear back from person.
One person pretty much admitted in our conversation that this is what they do and thought it was funny.
You are better off going to a massage parlor.

Tip for consumers:
Don't waste your money.

* Secret Benefits attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

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Value
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Thumbnail of user armyjem1922
1 review
3 helpful votes
July 13th, 2023
Verified purchase

They charged me and then blocked my account saying it was disputed. I talked to my bank and their payment processor, segpay. Segpay said that neither they nor my bank disputed the charge and it was secret benefits that was causing the issue. Secret benefits has horrible customer service and will hard to talk to. They still have my money as I have not been refunded like they said.

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Thumbnail of user jordand366
4 reviews
13 helpful votes
April 18th, 2023

I used hundreds of credits that had had to be purchased messaging women. I WAS NOT ABLE TO MEET ANY OF THEM. Messages conversations would look very promising and get to the point of arranging to meet up or giving them my phone number. Then they would stop responding! EVERY single one of them. Not only did I waste my money on credits It wasted plenty of my valuable time. The people who set up these types of sites are absolute scum.

Tip for consumers:
dont get sucked in by the attractive profiles and waste your money

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Thumbnail of user gregs1393
1 review
7 helpful votes
April 4th, 2023

Do not waste your money. This site comes up with more ways all the time for the males to spend money or credits on secret photos or secret questions. Fake girls / ladies that contact you so you can reply and they never answer again but you use your credits. Say well away from this site to many fakes some girls have three profiles at one time with same phones. Not worth a look

* Secret Benefits attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user giovannil42
1 review
16 helpful votes
March 29th, 2022

After you buy 50 in credits it takes that option away and forces you to spend 89. Customer service never responds... They have a secret picture stash where you can only put regular pictures which is dumb after you have seen regular pics pay 10 credits to see more regular pics smh... Them they wont let you post any pics unless its just has your in it and don't try to put any nudity in your secret stash they will delete it right away... The reason they don't have a mobile app is so they can't really be easily discredited as a scam

Tip for consumers:
Buy the first package and pic who you want if they respond go for at if not leave site alone period

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Thumbnail of user jonr640
1 review
11 helpful votes
September 5th, 2023
Verified purchase

I recently came close to running out of credits on Secret Benefits, and all of a sudden I received many messages from beautiful young women. Most seemed to be from my own area, which is very remote. How wonderful the farmers' daughters were finally coming out of their milk sheds! Thinking that things were looking up, I bought just a few more credits. The women came raining down on my profile, like gifts from heaven, with a couple of Sports Illustrated coverworthy supermodels showing up. All mesmerized by me!

I ran out of credits in a hurry, so I bought a larger number of credits. Then, like ghosts, all the beautiful, vivacious women disappeared. Gone. Only the odd undistinguished individual showed up periodically, kicking tires.

This has happened more than once, which I hate to admit. I have detected a trend here that I should have noticed earlier.

I am generally polite and write clear responses to everyone, so I am not driving people away. My profile is ok. Good education, salary, decent looks that have never turned off women in the larger centers where I have lived. Something nefarious is going on here. One thing is obvious: The site incentivizes women to contact certain individuals with low credit levels -- as another reviewer mentioned.

Consider also the company's marketing directed towards men. "Cheaper than an affair" I've seen pop up from time to time next to a picture of a nude or semi-clad young woman. I don't know what their marketing towards women looks like, but I bet you it doesn't include a picture of a dignified gentleman in tweed jacket driving a Rolls-Royce with the caption "He knows you're cheaper than an affair".

Avoid the Secret Benefits site. Tell anyone you know who uses dating sites. SB is out to drain you of your money and is nothing more than a sophisticated catphishing operation. I am going to research this further, look for the appropriate authorities/watchdog groups, and report the business practices at SB.

Tip for consumers:
It would have been useful to know that the site uses unscrupulous methods to encourage people to spend more money at the site

* Secret Benefits attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

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Quality
Thumbnail of user firstceb
3 reviews
12 helpful votes
June 23rd, 2023

Be forewarned! Though there might actually be 'real' women here, the site has obvious fake profiles that will interact with you, pushing you to spend credits. You've all seen it… You barely get access to the site, haven't even begun a bio let alone uploaded a pic and already three girls are sending you messages? Mmm… BS much?

Update: I received an email from Liz reassuring me that there are no fake profiles. Interesting that so many here have similar experiences. She stated they issued a refund for my 100 credit purchase, so I guess we'll see. I saw a review that one gentleman spent 20 months on this site. I can't imagine the amount of money he spent, thousands likely, before meeting his SB only to spend even more on her. Another reviewer claims to have had a conversation with a girl who admitted that the women are incentivized to drain credits form men's accounts with endless conversations that lead nowhere.

As men, we pay regardless of the relationship… traditional or SD/SB. The target is a mans heart, and its a easy target to hit. Read The Rational Male and hope for the best, prepare for the worst.

Tip for consumers:
I didn’t ask for a refund as it’s pointless waste of time, which is the point if these predatory types of dating sites.

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Thumbnail of user georgei47
3 reviews
23 helpful votes
October 25th, 2022
Verified purchase

The site is packed full of beautiful female bots for you to waste your credits on. Genuine women are in the minority.
If you are a guy, save your money and go elsewhere.

Tip for consumers:
After complaining about the bots to customer service, I was given a full refund.

* Secret Benefits attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

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Quality
Thumbnail of user bryanm481
3 reviews
42 helpful votes
July 8th, 2021

All these reviews are likely written by the fake profiles on there. You buy credits to talk to people and share and access photos and every convo will end the minute you respond. Been on SA for two years and was hopeful with this one because of the video verification. Helpful hint. If it's a name with a number behind it, it's likely a fake profile. If this review helps one person not waste their time, it will be energy well spent.

Oh, PS, have had great success on SA. This isn't the answer.

Tip for consumers:
Don't do it. Avoid.

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Thumbnail of user fransicr
1 review
21 helpful votes
May 4th, 2021

Joint owner over 3 months, not one date set up. Most girls will replay with one-lines. Short to get you to spend your credits. Most of them will not replay back. Try to set up meeting, but most girls live outside the area they advertise. This a total scam I lost over $250 on buying credit. The company is base oversee.

Tip for consumers:
Don't joint

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Quality

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From the business

Secret Benefits is a dynamic online meeting place where generous and attractive people can find their dream relationship. Millions of people have used Secret Benefits to find adventure and companionship, creating unique relationships that are mutually fulfilling. Find your ideal date today.

Company Representative

Thumbnail of user secretb1
Secret B.
Typically responds within 6 hours

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