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  • SeatWave

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Overview

SeatWave has a rating of 1.13 stars from 47 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about SeatWave most frequently mention customer service, face value, and rugby tickets problems. SeatWave ranks 372nd among Tickets sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Quality
    1

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • They refused to refund fake tickets And charged me 4x the original price of the ticket Stay away from them
  • Overpriced in admin fees and the customer service is non existent!
How would you rate SeatWave?
Top Positive Review

“Must say I got tickets to see a sold out Rugby match...”

Stephen M.
10/19/12

Must say I got tickets to see a sold out Rugby match in Italy using seatwave and thought it was a lifesaver, just paid online and got an instant barcode ticket for me to print off at home. Got into the game no problem and would use them again without hesitation.

Top Critical Review

“Ripped off”

Rosemary M.
3/20/18

Scammed into paying a fortune then they would not give me the tickets for 2 months, and only when I complained to many places including seatwave who never answer anything except to resell them so they can slap another 59 per ticket to their next victim. Never go near them!

Reviews (47)

Rating

Timeframe

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Reviews that mention popular keywords

tickets (38) customer service (11)
Thumbnail of user paolas
1 review
3 helpful votes
April 1st, 2014

Rated low because:. We were not kept informed on the status of the tickets (Hong Kong 7's rugby tickets), we tried contacting Seatwave many times before getting an answer. The tickets were not delivered as promised and we had too pick them up from the Regal hotel. Until the very last minute we didn't know if there would be any tickets at all.
All in all, a pretty bad experience with Seatwave.

Thumbnail of user taral1
3 reviews
5 helpful votes
June 21st, 2011

Well bought and am trying to sell on this site. It all sounds good but I overpaid for the concerts I bought for and I am noticing they do not actively seem to market their sellers tickets like other sites.

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About the business

Buy or Sell Tickets on Seatwave for all Concerts, Theatre & Sporting Events Seatwave | Official Ticketmaster Marketplace

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