They boast being able to price match and beat any other COMPARABLE tickets on the web.. in other words.. same seat/same row.. same day... ok check.. after a lot of research and debating I found 2 or 3 different tickets that I could acquire cheaper elsewhere.. but figured I'd try to deal with Seatsmart and have them beat the price i found.. as they boast about their best price policy...
So after a bit of looking I found no way to price match effectively so I instead sent an email into them requesting info on how to go about the price match.. after being told and asked for my examples i sent in links to the tickets at another website for them to view.. after about 7 days.. I got no response and was curious why.. so I responded to their last email and questioned if they were able to help me out with a match.. within 30 mins i got a response mentioning the tickets they had were cheaper than the tickets I found originally.. -
Which of course they are now.. they had 8 days to change and update the price for the tickets... likely to avoid having to do a price match for me..
So after that response.. I sent another email and mentioned that I had requested the match over a week ago and the prices likely changed since then and why did it take so long for them to respond...
I never did receive an email back from them..
based on my experience.. I'd suspect their reviews are fairly fraudulent..
I have had to try my order 3 times because it denied my order when the card in using works just fine and I double checked the information already
$75 processing and $15 shipping shouldn't be displayed on the same page that says "why we're cheaper" -- on top of the $222 scalping fee
Very disappointed got tickets at 1300 for a 1305 game couldn't get tickets on phone had to wait on line show id and get handed regular tickets will never use them again
Did not receive my $20 credit for downloading the tiqiq app. There was no where to redeem that. I don't like getting baited
I have tried 2 times to purchase tickets and my order is getting cancelled because the fraud dept can not verify what is going on. There is no reason this should be occurring and I am up late and being frustrated trying to figure out why it keeps cancelling my order.
I downloaded the App on my phone and it flat out didn't work. I missed out on cheaper tickets because of it and I am upset.
I had a promotion code, "CRAIG5" It was supposed to give me 5% off. Additionally, the link said33 each then after I click it became34. I am very disappointed in your tactics to squeeze extra money out of me. I would like the6 + 5% difference refunded before I am satisfied.
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