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I was having an issue getting my tickets to download and it was after hours. Dan went above and beyond to call me back and spent about 25 minutes on the phone with me until the issue was resolved. I appreciate the fact he did this even more because we are on different time zones, and he just wanted to make sure my experience was great. The fact that I got same day tickets and no service fee was even more often. Seat smart will be my first choice when I need tickets for any event from here on out!
Everything good so far. 9 hours later SS cancelled my order and blamed the ticket broker for selling the tickets AFTER I bought them. MY second order was put on hold the next morning after SS blamed the ticket broker for listig both sessions but only having tickets to session. Then they backed me up one row as compensation for their scewup. Overall, mistakes will happen but in this case I lost something in every instance SS was unable to deliver what was promised.
I have a vision disability which i need more contrast with the words to the background. It was hard for me to fill out the form.
After reviewing prices at over 25 different sites, Seatsmart had the best price and no hidden fees that appear at checkout!
Very easy, but I wish customers new about a mandatory Fed Ex charge of $15 or more even if an even is purchased in October for February.
First-timer, very simple. Was hesitant due to ticket prices being lower than anywhere else but so far so good! Honestly felt this was to good to be true but I got my tickets and saved a bunch of money through this site! Highly recommed.
Saw that if I downloaded the app I would get $20 off my first purchase. Did download app, didn't see $20 discount anywhere.
Prices fairly displayed. Some sellers, however, add service fees toward the end, and a buyer has to watch out for those, as they are not reflected in the advertised price.
Only used sestsmart twice, but it's Never a negative experience. Excellent and very responsive service.
I was scared away from Stubhub due to sticker shock! SeatSmart provided great seats for a much lower cost.
It was a pleasant experience shopping for tickets on this website. i hope I do get my tickets overnight shipping as I paid for.
Thank You!
Awesome service, no shady nickel and dime fees, best priced tickets! Definitely a great experience!
Seemed pretty easy. I did some shopping around and most other sites add a ton of fees on the end, which can be quite misleading. Thanks for your pretty transparent pricing.
This was very easy and the best price I found online. I received the email tickets in a very good timeframe.
making the purchase was more simple than most other sites and cheaper with the referral code i was able to obtain. thats all ive gotten so far so we'll see when i receive what i paid for and arrive at the event.
So glad I found this website. Its cheap and convenient. Now if I could only add the discounted parking pass offered by other websites, then this would be perfect!
As long as your site is secure I would definitely use your site again. I like that you don't have hidden and/or unreasonable fees. I also like that the tickets were available quickly for me to download and print from home.
Great experience, Amazing customer support (inquiries was answered immediately and followed up), I was impressed. Would recommend anytime Thanks A++++
these folks are so awesome. I purchased WAY late and realized I bought on visitor side, they allowed me to cancel and re-order tickets on Cowboys side! THE BEST! :)
No surprises, and I like that. I hate getting to checkout at other vendors and finding the BS $15 service charge.
I chatted with a rep. named Jessica before I made my purchase. Being a first time customer and unsure she answered all my questions and made me feel confident that I was making the right choice using SeatSmart. Thank You Jessica!
I was very disappointed that I was charged a $15.00 fed ex fee to have my tickets sent to me and then was told I had to put my tickets on a card. I was told there was no hidden fees but I feel that was one.
I thought the process overall was very good! The website is very user friendly and allows for quick and comprehensive searching. The checkout and the shipment was like clockwork. I really must say that I am extremely satisfied with the overall process.
I searched probably 20 different sites to find one without a ridiculous service fee. This one is great!
I'll be back for tickets next year... and every year thereafter! Great seats, great prices, and GREAT SERVICE!
Love Seatsmart and the team you guys are the best in the business. Never a bad experience thanks Dan and team
Teddy
Couldn't be happier. Looked at 28 tix sites, only one with no ridiculous service fees. Just tax & shipping, both minimal. 2 day FedEx arrived in 2 days. Highly recommend
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