• SearchBug

SearchBug

Overview

SearchBug has a rating of 3.52 stars from 21 reviews, indicating that most customers are generally satisfied with their purchases. SearchBug ranks 17th among People Search sites.

  • Service
    6
  • Value
    6
  • Shipping
    1
  • Returns
    1
  • Quality
    5

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
How would you rate SearchBug?
Top Positive Review

“Awesome”

Dana S.
4/23/22

Coming to this site for over 15 years as a Private Investigator it has served me well. Recommend this company from day one. Prices are great and pay as you go can't beat that. Their data has always been more accurate than any other sites I have used. Love you guys and will continue recommending and using your services. Dana S.

Top Critical Review

“Questionable quality”

Tio K.
8/12/23

They were responsive at first until my refund was issued. They refused to answer my questions later, and I don't know whether the search was legitimately done. Wouldn't recommend them to anyone.

Reviews (21)

Rating

Timeframe

Other

Thumbnail of user danas719
1 review
1 helpful vote
April 23rd, 2022
Verified purchase

Coming to this site for over 15 years as a Private Investigator it has served me well. Recommend this company from day one. Prices are great and pay as you go can't beat that. Their data has always been more accurate than any other sites I have used. Love you guys and will continue recommending and using your services. Dana S.

Service
Value
Quality
Thumbnail of user cedricg32
1 review
0 helpful votes
July 20th, 2021

I found SearchBug to be DATA driven and this has helped streamline my business and made us more efficient. Excellent customer service.

Products used:
Do Not Call list

Service
Value
Shipping
Returns
Quality
Thumbnail of user searchbugs
Searchbug S. – SearchBug Rep

Very kind of you, Cedric. We love to hear when we are able to help businesses streamline their data usage and make things more efficient. Thank you so much for your review!

Thumbnail of user harrys507
1 review
0 helpful votes
January 19th, 2022

Total thumbs up! Accurate searches for a fair price and very helpful, responsive staff. 5/5 rating from a tough customer :) hs

Thumbnail of user josephn1044
1 review
0 helpful votes
November 7th, 2022

I have nothing but high praise for the staff of Searchbug - Pam and Justin did everything possible to address my issues and were patient when I did not understand what was happening with my account.
I would recommend this search service to anyone who is using the api to find and verify addresses.

Thanks again Searchbug!

Thumbnail of user jessicar1129
1 review
0 helpful votes
September 27th, 2020

I have been using this website since its inception in the early 2000's. They are reliable and so affordable and most of all trustworthy. I usually get the $5 package so I can use the upgraded little features at my convenience, but most of the best and most used searches are free or $1 so that $5 lasts about a year! Great, great web site!

Thumbnail of user searchbugs
Searchbug S. – SearchBug Rep

We're lucky to have you as a customer for such a long time now, Jessica! It's awesome to hear that you're still enjoying the service.

Thumbnail of user alext689
1 review
0 helpful votes
April 11th, 2021

It's just great how I can find prospect leads at a very low rate and very friendly service! I highly recommend Searchbug as a data source! 10/10

Service
Value
Quality
Thumbnail of user searchbugs
Searchbug S. – SearchBug Rep

Thank you Alex! Your patronage is very much appreciated!

Thumbnail of user jeffreya334
1 review
0 helpful votes
July 16th, 2021

As a first time user, I must say I'm impressed. Technical support superb! Accuracy is as they said it would be.

Service
Value
Quality
Thumbnail of user searchbugs
Searchbug S. – SearchBug Rep

Thank you Jeff! We pride ourselves on our technical support and the accuracy of our data. It is great to hear that you are pleased with the results!

Thumbnail of user michaelm616
2 reviews
6 helpful votes
November 26th, 2019

I found an old subscriber list with 10,500 email addresses. I wanted to bring it back to life be getting rid of dead emails, spam traps, abuse reports, etc., before uploading it to Aweber. Gabriel led me through the process and I got 2,900 valid addresses for less than fifty bucks! How good is that? HIGHLY RECOMMENDED if you need to solve the same problem.

Products used:
Email list cleaning

Service
Value
Quality
Thumbnail of user searchbugs
Searchbug S. – SearchBug Rep

Thank you Michael! We really appreciate the kind words.

Thumbnail of user pata84
1 review
1 helpful vote
July 26th, 2018

Been using them for 3 years now, and *Sarah* is always accommodating, professional and quick to help me get my issue resolved. She makes my job so much easier to do!

Thumbnail of user archerw3
1 review
3 helpful votes
June 13th, 2018

Great service. Does exactly what you need it to do, reliable, cost effective. Owners are great people.

Thumbnail of user searchbugs
Searchbug S. – SearchBug Rep

Thank you, Archer, your kind words are much appreciated.

Thumbnail of user denised101
1 review
5 helpful votes
November 16th, 2017

I just wanted to update my review. The incorect information was due to fraud on my fathers social security number. I want to say that they did a great job and always answered any questions i had. It was not there fault the social was being used by different people. I would use them again!

Thumbnail of user ericr45
1 review
0 helpful votes
May 28th, 2015

I've been using SearchBug for several years and I'm so happy I've found them. They have helped me in so many ways and their customer service is top notch. Thanks again for being a company I can always depend on. I appreciate it more than you can imagine.

Thumbnail of user amandar8
1 review
1 helpful vote
July 22nd, 2011

I've used searchbug quite a bit for my work - I often have to look up a client's new information and they almost always help me find what I'm looking for - it's such a great tool to have at my fingertips, it really makes locating needed info fast a breeze. Much better than checking several different sites and still not finding what I'm looking for.

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From the business

SearchBug® is a professional online service for finding and investigating people, businesses, addresses, phone numbers, conducting social security number verification in lieu of e-verify, and much more.

The service is used by collections agents, consumer credit specialists, financial institutions, government agencies, health and medical offices, real estate and mortgage professionals, Mobile Marketing professionals, investigators plus many other businesses and professionals.

Some Searchbug clients use the service to verify information on their customers and trace current contact information for hard-to-find people for debt collection.

Many professionals also use the service to keep customer lists up-to-date using list cleaning services or append customer or business information via batch processing or our API and XML gateway (optional JSON & JSONP available).

Many Consumers are also using the service to find missing relatives, friends, help recover debts, free text messaging, and conduct property searches to get detailed of sales data for real estate investments.

Payment Options: American Express, Check, Discover, Invoice, MasterCard, Visa.

Business Hours:
M-Th 8:30am-4pm, F 8:30am-3:30pm, Sa-Su Closed (Also by Appointment. Order Online 24/7/365)

Company Representative

Thumbnail of user searchbugs
Searchbug S.
Typically responds within 2 days

How do I know I can trust these reviews about SearchBug?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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