Seafancy specializes in designing high-quality swimwear that brings modern styles to fit every body type. We believe the most beautiful thing you can wear is confidence. We have designed different lengths of bottoms and tops to fit you perfectly. Our mission is to provide high-quality, contemporary swimwear for the everyday woman at a reasonable price.
The company has garnered a generally positive reputation for its stylish and high-quality swimsuits, with many customers expressing satisfaction with the fit and design. The prompt responsiveness of customer service has also been highlighted, particularly when addressing concerns. However, there are notable issues with shipping delays and communication regarding order status, leading to frustration among some customers. Additionally, return processes have been criticized for lacking clarity and incurring extra costs. Overall, while customers appreciate the product quality and variety, improvements in shipping efficiency and return policies could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Appreciate more clarity regarding return process. Language seemed a bit aggressive for customer service but overall very quick and responsive.
Easy to purchase, great fit. Lots of compliments. Love my new suit!
Very cute and comfy chasing little one around. Top is loose in comparison to bottom.
Big fan of the shirts and the swimming top is comfy! Made out of good, sturdy material!
The product received was not the product advertised. The color was kind of printed on, but not actually on the fabric. The draw string on the shirts doesn't actually work and is barely attached. The top is not supportive at all and I was terribly disappointed.
I had a hard time choosing the suit I wanted because there were so many nice options. Once I chose one, it came in about a week. I wore it once and then hand washed it and it is literally falling apart around the waist line. All of the stitching is coming lose and unraveling. So I guess you get what you pay for.
Wish shipping was less expensive. That would help make the purchase a little more affordable.
Products were easy to shop and purchase. I purchased 3 swim suites and I like all except one. I was looking forward to wear them on my vacation but I had no idea shipping was so delayed.
Be warned - I had to order two sizes because I was in between sizes and wanted to try both. But you have to pay for your own shipping to make returns
I was wanting something high wasted and comfortable. The fit was perfect and I plan to order more in the future.
All was well. I got my order in a decent amount of time. It looked cute and fit well!
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My order showed delivered but it was not, the customer service reassured that the order was on the way and I received it the next day
Shipping took longer than excepted but otherwise great experience
I really like this swimsuit but the first time I wore it, it started pilling really badly. I've worn it 4-5 times since then and it just keeps pilling
Took a few weeks, eventually came. Customer service was prompt.
I was sad that the top was to big, but the shorts are wonderful and so so comfy
Answer: Sea Fancy claims to have a return policy. They say to contact customer service in the event of a return. However, when I tried to return, customer service begged me to accept a 30% refund. When I provided a picture of the items I want to return and asked for a full refund, Seafancy has since ignored me and ghosted me. Additionally, seafancy has failed to provide the address to return the order to. AVOID THIS COMPANY AT ALL COSTS.