STAY AWAY! Scammers.
Reposting this review as I was warned to take it down by my broker Emika Asana.
I have now had 2 confirmations this company is fraudulent. Targeting/Frauding people in the UK. Especially first time traders.
Typical scam techniques.
* Advertising on online ads
* Broker promised good returns
* Opened a bank account and sent money to a crypto exchange to buy crypto, which was then sent to them.
* They showed deposits on their platform
* The returns appeared good
* Started asking for more money, when I tried to withdraw funds
* Asked for an account closure fee, insurance fee, broker fee.
* At that point, I was contacted by "blockchain" (fake) to provide liquidity or deposit to obtain the funds.
To this day I have not received a penny. Causing me great stress and still have the audacity to ask for yet more £******* to receive my funds. (That I will never receive.)
I started trading with smart financial edge AG back in April this year. Being guided by my broker I started off with abit and then started to put a lot of money in.
When we reached ******* we agreed to take my money out in May. I had to pay an account closure fee to empty my trading account as I was recommended to start again from scratch.
My crypto exchange wallet with kraken for some suspicious reason just closed my account.
Then I was sent a supposed email from the Blockchain network saying I needed to verify my account by sending BTC. More money.
Then they stated they would send me my funds through the bank but I had to pay the tax to the FTA…… this then didn't go through and ended up bouncing back to the trading account.
They then tried to send me my funds afew different ways with me having to transfer fees each time for the exchange ……. But still to this day 2 months later I still can not retrieve my funds. I then had the idea to set my partner up on the account and transfer the fees to his account this also bounced back into the trading account. But the company/platform will not send them to me without further fees.
Seeing as I have transferred multiple times I now do not have the funds to transfer and apparently it is all sitting in my trading account.
I had great communication at the start from both my broker and I was told the financial department when they was taking my money but now I can hardly get hold of them and when I do I get very short answers mostly saying they will look into this, but nothing comes back to me.
Today I have been shouted at on the phone when I was asked for yet more funds to pay for an exchange transfer. (Bearing in mind I am the one that has lost money here) but I am the one being shouted at. I then had the phone hung up on me.
I have now been advised to seek legal action.
This company is a scam and you can now see they are on the warning list for the FCA and FINMA web pages. I wish I never chose this company to trade with and as a result I have lost a lot of money and will be contacting my banks today and the authorities.
What they are doing to people and families is wrong leaving them in a devastating state.
I will be watching how long this review remains on the Trustpilot also.
If anyone has any information regarding this matter I can be emailed on say_ky@ yahoo.com
I would appreciate your feedback.