I recently purchased the GoPro HERO11 Black from the online store scuba.com, and I must say it has exceeded all my expectations. As an avid adventurer and underwater enthusiast, I needed a reliable and high-quality action camera, and the HERO11 Black delivered.

First and foremost, the waterproof feature is outstanding. I've taken this camera on numerous scuba diving trips, and it has consistently performed flawlessly underwater. Whether exploring vibrant coral reefs or capturing mesmerizing marine life, the HERO11 Black has never let me down. Its waterproof capability allowed me to capture stunning footage without worrying about any water damage.

The image and video quality are simply remarkable. The HERO11 Black boasts a powerful sensor and advanced image stabilization, resulting in incredibly sharp and vibrant visuals. Whether I'm recording action-packed moments during extreme sports or capturing breathtaking landscapes during my hiking adventures, this camera delivers stunningly crisp footage every time. The ability to shoot in 4K resolution and utilize various shooting modes adds even more versatility to my recordings.

One aspect I particularly appreciate is the user-friendly interface. Navigating through the camera settings and modes is intuitive, making it easy for beginners and experienced users alike to operate the HERO11 Black. Additionally, the touchscreen display is responsive and provides a clear view of my footage, even in challenging lighting conditions.

Another standout feature is the vast array of accessories and mounts available for the GoPro HERO11 Black. Whether I need to attach it to my helmet, chest strap, or underwater housing, there is always a suitable accessory to enhance my shooting experience. The versatility of these accessories has allowed me to capture unique perspectives and angles, adding an extra dimension to my footage.

Lastly, I must mention the exceptional customer service provided by scuba.com. The ordering process was seamless, and the camera arrived promptly and in perfect condition. Their attention to detail and commitment to customer satisfaction are commendable.

In conclusion, the GoPro HERO11 Black is a game-changer for adventure enthusiasts and those who want to document their experiences in stunning detail. Its waterproof capabilities, impressive image quality, user-friendly interface, and extensive range of accessories make it a top choice for capturing unforgettable moments. I highly recommend the GoPro HERO11 Black to anyone looking to elevate their photography and videography game.

BUYER BEWARE!
My wife and I had received a gift certificate for scuba.com (we have since informed our family to never purchase from them again), so I logged on to place an order for some items for a lobster dive we had coming up. As I began looking at the items I realized the prices were greatly inflated compared to other online retailers. I saw that they price match so I called them up. I spoke to a member of their team (yes, I actually have all the specific names, some recorded audio calls, emails etc), but I'll refrain from using all that at this time. The gentleman I spoke with verified that everything I wanted was in stock and asked me to email him a link for the two out of three items I wanted price matched. I did so while on the phone. He put me on hold. For example, I must point out, one of the items was $55 on scuba.com and was easily available most other places for around $29. To me that is a huge price difference. After waiting on hold for nearly ten minutes he came back on and said we can price match. I said great and gave him the gift certificate number. I informed him I had a trip coming up and asked when I could expect my items. He said definitely this time next week which would've been a Tuesday. He then informed me I would receive an email with a shipped status and tracking number within the next hour and a half. About an hour passes and I get an email saying an item I ordered was on back order and would ship in approximately two weeks. What the heck, I had just called and verified everything was in stock, why would they price match something that wasn't in stock, and now the email is telling me it won't be here in time for my trip. I call back and speak to the guy who placed my order. I reminded him we had just spoken an hour ago and tell him my email says one of my items isn't in stock. He said "oh yeah I thought I told you that." I said no, in fact I specifically asked you if everything was in stock and when I would receive them. I then asked him to cancel the back ordered item and send the other two. He did so and I received an email saying the back ordered item was refunded and cancelled.
Fast forward a week. My two items had already arrived. Then the doorbell rang. It was a delivery from scuba.com. The box was torn and there was a lobster snare sticking out. This was the item that was "back ordered" and had been cancelled. I called scuba.com to ask what was going on. Of course they were clueless. The representative cut me off numerous times, acted as if my situation was a bother to him and finally just over talked me and said "yeah yeah just give me your order number I don't need to hear all that other stuff." I then asked to speak to a manager. That's when a "manager" got on the phone when in reality it was just another rep of same status. I informed them I received an item I didn't order, was charged for it without giving permission, and that I need my gift certificate credited because I needed to order a SPG and pay for overnight shipping, but want to use the remaining balance on my gift certificate. He informed me that there is one guy there that handles gift certificates and he wouldn't be in for an hour. So I waited an hour and called back. Guess what... he wasn't in yet. I waited another hour and called back. The rep I was dealing with was busy. He called me back finally. He said they would email me a free return shipping label and get my gift certificate credited and that once that was done he would call me right back so I didn't have to wait on hold and that when he calls back he'd take my order for my SPG and get it shipped out that day so I would for sure have it in time. Two and a half hours later he called. He said "I emailed you a return label for you to return the snare, but I didn't credit your certificate yet because after I discussed it with our team we decided we can't give you the credit until we receive our snare back because we can't be sure you will send it back and if you don't we are out our money." I couldn't believe the words I was hearing. HORRIBLE CUSTOMER SERVICE! I immediately informed him that he has stated they would credit me that day so I could place a new order, it has taken hours to get this resolved, it was their mistake they sent me the snare, I would sent it back, but that they needed to credit my certificate immediately because they weren't authorized to charge it. He informed me they would not and that's my only option. I asked to speak to a manager and he said "no, I'm the only person you can speak to." I asked him if he was willing to lose a customer for life over a $29 snare and his response was "yes." Wow! I couldn't believe what I was hearing. This is the worst customer service I have ever received! BUYER BEWARE! Take your business elsewhere!