• Scoutmob

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Overview

Scoutmob has a rating of 1.8 stars from 15 reviews, indicating that most customers are generally dissatisfied with their purchases. Scoutmob ranks 496th among Marketplace sites.

What reviewers want you to know

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Critical highlights

  • But I called ScoutMob for help and the lazy moron who answered the "customer service" line did not try to help AT ALL.
How would you rate Scoutmob?
Top Positive Review

“As an Etsy and Scoutmob Shoppe artist, I have to say...”

Ella R.
2/22/14

As an Etsy and Scoutmob Shoppe artist, I have to say that Scoutmob is awesome! I was apprehensive at first since they demanded a pretty large minimum output, but after a few weeks I was selling almost double what I was on Etsy. I still haven't stopped selling with Etsy, but I'd recommend Scoutmob to any artist. Beware though, their 'curation' team is pretty scrupulous. Many of my maker friends have been rejected because their products 'didnt fit the market'. Also depending on your product, you may not make as much profit per item, but usually the volume will make up for that. I haven't used their local deals app much but for Shoppe they definitely get a 5/5 from me.

Top Critical Review

“Do not shop with them”

Jennifer L.
1/11/18

If I could give zero stars, I would. In theory, the shop is great-a variety of artisans showcasing their goods... I saw several things on the site that I liked. However, customer service is atrocious and I honestly don't know how they remain in business. Their phone is "out of order" and they only answer emails once a day. And each time they answer, it's a different representative answering you, so you have to re-explain the issue over and over again. I was never able to get a resolution for my problem. I will never order from them again. I googled the items I wanted and found some of them elsewhere--

Reviews (15)

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customer service (3)
Thumbnail of user ellar6
1 review
5 helpful votes
February 22nd, 2014

As an Etsy and Scoutmob Shoppe artist, I have to say that Scoutmob is awesome! I was apprehensive at first since they demanded a pretty large minimum output, but after a few weeks I was selling almost double what I was on Etsy. I still haven't stopped selling with Etsy, but I'd recommend Scoutmob to any artist.
Beware though, their 'curation' team is pretty scrupulous. Many of my maker friends have been rejected because their products 'didnt fit the market'. Also depending on your product, you may not make as much profit per item, but usually the volume will make up for that.

I haven't used their local deals app much but for Shoppe they definitely get a 5/5 from me.

Thumbnail of user noahd2
2 reviews
2 helpful votes
August 21st, 2012

I do not work for nor am I associated with Scoutmob.com.

I do however live in Atlanta, GA, and I have been enjoying Scoutmobs for a few years now around town.

When I use a Scoutmob, I consider it a test-run. I go try out a restaurant or coffee shop I've never been to before to see what they have to offer (food wise, service wise, etc.)

If I'm impressed, I'll go back. If I'm not impressed, well... at least you had a shot at keeping me as a customer.

On the business side of things, yes it will cost your business money. The purpose of a Scoutmob is not to make your business money - it is to bring people like me into your door, who would otherwise never step foot inside your establishment.

If you impress everyone who comes to your place with a Scoutmob, I guarantee some of them will come back. I can give you a dozen examples of this happening to myself. If I love a place, I will go back. Period.

I highly recommend Scoutmob - although the number of emails they send you a day is kind of annoying (upwards of 2-3).

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About the business

Shop for unique gift ideas and inspired goods at Scoutmob. From Home Decor to Jewelry, find gifts made by Independent Makers from across the country.

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