• Scoutmob

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Overview

Scoutmob has a rating of 1.8 stars from 15 reviews, indicating that most customers are generally dissatisfied with their purchases. Scoutmob ranks 496th among Marketplace sites.

What reviewers want you to know

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Critical highlights

  • But I called ScoutMob for help and the lazy moron who answered the "customer service" line did not try to help AT ALL.
How would you rate Scoutmob?
Top Positive Review

“As an Etsy and Scoutmob Shoppe artist, I have to say...”

Ella R.
2/22/14

As an Etsy and Scoutmob Shoppe artist, I have to say that Scoutmob is awesome! I was apprehensive at first since they demanded a pretty large minimum output, but after a few weeks I was selling almost double what I was on Etsy. I still haven't stopped selling with Etsy, but I'd recommend Scoutmob to any artist. Beware though, their 'curation' team is pretty scrupulous. Many of my maker friends have been rejected because their products 'didnt fit the market'. Also depending on your product, you may not make as much profit per item, but usually the volume will make up for that. I haven't used their local deals app much but for Shoppe they definitely get a 5/5 from me.

Top Critical Review

“Do not shop with them”

Jennifer L.
1/11/18

If I could give zero stars, I would. In theory, the shop is great-a variety of artisans showcasing their goods... I saw several things on the site that I liked. However, customer service is atrocious and I honestly don't know how they remain in business. Their phone is "out of order" and they only answer emails once a day. And each time they answer, it's a different representative answering you, so you have to re-explain the issue over and over again. I was never able to get a resolution for my problem. I will never order from them again. I googled the items I wanted and found some of them elsewhere--

Reviews (15)

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customer service (3)
Thumbnail of user tracyp27
1 review
1 helpful vote
November 18th, 2015

Sorry but Mehhhhhhh... Went to the Scout Mob event this past weekend and was served on a plastic tv tray. Remind you this event was $64 a piece ($128 couple). All the food came out at the same time on the tv tray with little to no explanation. Was very hit or miss I'm thinking if you are showcasing your evening service you would want to show off your best items. It was a mish-mash of cold and hot food... No roti bread, No sampling of desserts, or sampling of non-alcoholic drinks. Most of my table mates were just as frustrated. You have to be really careful when picking some of the Scout Mob events... this one was insulting and we felt scammed.

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About the business

Shop for unique gift ideas and inspired goods at Scoutmob. From Home Decor to Jewelry, find gifts made by Independent Makers from across the country.

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