• ScoreBig

ScoreBig

Overview

ScoreBig has a rating of 3.74 stars from 256 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ScoreBig most frequently mention great seats, service fee, and face value. ScoreBig ranks 21st among Tickets sites.

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Positive reviews (last 12 months): 50%
Positive
1
Neutral
0
Negative
1
1
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What reviewers want you to know

Positive highlights

  • AWESOME, GREAT SEATS, GREAT PRICE, I TOOK MY BROTHER WHO WAS HOME FROM THE NAVY AND HE HAD A GREAT TIME.
  • I got really good seats at face value for the Pittsburgh Pirates vs.

Critical highlights

  • HAD I KNOWN THAT PAPER TICKETS WERE NOT ACCEPTED THERE I WOULD HAVE CALLED AND SET UP THE PROPER PROCEDURE!
  • I still find it absolutely infuriating that there is a "delivery fee" on top of the service fee for downloading tickets.
How would you rate ScoreBig?
Top Positive Review

“Great seats for a Great price”

Melissa W.
11/16/19

Easy to choose and purchase tickets. Best price when compared to other sales sources. Will definitely use again.

Top Critical Review

“Don't Buy From Here!”

Jennifer B.
8/6/20

I bought Coachella tickets for this past April 2020. Coachella ended up cancelled completely this year and the site says 100% refund if an event in cancelled. They will not refund me, saying it's been postponed until 2021. However Coachella always takes place each year so this year is not a postponement it cancelled. Still fighting for a refund.

Reviews (256)

Rating

Timeframe

Other

Reviews that mention popular keywords

tickets (154) great seats (14) service fee (14) face value (6) customer service (11) ticket seller (4) delivery charge (3) email (33) wrigley field (3) 1 hour (3) hockey game (3)
Thumbnail of user meriy
1 review
0 helpful votes
February 12th, 2020

The site was easy to use and able to see the view from our seats was great. I will use again for my next concert.

Thumbnail of user nancyd160
2 reviews
14 helpful votes
February 21st, 2018
Verified purchase

The play, Hamlet, was entertaining and held our attention. The first half was 1 hour and 45 minutes. The second half was 90 minutes. Michael Urie's performance as the lead role of Hamlet was spot on. We sat in Orchestra Row N which was on the far left facing the stage. Our original tickets were supposed to be Orchestra row D. But apparently row D had no 2 seats together. So we were contacted to change seats to row N to get 4 seats together. We were given $20 back per seat as it was further away from the stage. The seat height was about right putting us eye to eye with the actors on stage. Scenery and color were almost nonexistent. The acting made up the difference. Ophelia had a nice singing voice. The actors were handsome and solid in their roles.

Thumbnail of user mikew476
1 review
0 helpful votes
June 6th, 2018

Took a little longer than expected, but I received the tickets just fine. Admin fee is high. Mostly everything went fine.

Thumbnail of user gordonj9
1 review
0 helpful votes
December 3rd, 2017
Verified purchase

It was an awesome game. Id get tickets from them again. Wish the prices were in Canadian dollars instead of American.

Thumbnail of user johni258
2 reviews
0 helpful votes
November 6th, 2017
Verified purchase

I wasnt really sure how the ticketsless thing worked. When I got to the game they swiped my credit card and printed out my tickets at the door.

Thumbnail of user jasons269
1 review
1 helpful vote
April 15th, 2017
Verified purchase

I got the tickets when I was suppose and a instant email... thank you for the quality of services provide when I purchased the tickets and the cheap prices.

Thumbnail of user shunj1
1 review
0 helpful votes
October 10th, 2017
Verified purchase

Great game and the seats were with the price paid. The time it took for the tickets to get to the house was perfect.

Thumbnail of user joshual47
1 review
0 helpful votes
May 21st, 2017
Verified purchase

Purchased overseas and pur tickets were emailed few days as expected.
Asked US based friends to confirm or follow up

Thumbnail of user jaredo5
1 review
0 helpful votes
December 19th, 2017
Verified purchase

I wish Playboi wouldve been there but Uzi is just that good that he made up for it Great night otherwise

Thumbnail of user donnaa69
1 review
0 helpful votes
July 7th, 2017
Verified purchase

I hadn't ordered from Scorebig for a while. Last time it was a bidding process. This price was clear and the ordering was easy. Must admit that I was blindsided by the fairly hefty fee and delivery charge added to the ticket cost. It was almost half the ticket price.

Thumbnail of user davew130
1 review
0 helpful votes
July 25th, 2017
Verified purchase

After I synched the ballpark app with the website, the transfer of my Cubs ticket purchase was easy.

Thumbnail of user nimn
1 review
0 helpful votes
May 18th, 2017
Verified purchase

It was awesome! Great early comeback by the Angels and they never looked back!

I went with my wife (and baby on the way) and my younger sister and brother

Thumbnail of user anitaa29
1 review
0 helpful votes
September 27th, 2017
Verified purchase

I have purchased tickets from Scorebig.com and have never had any issues aside from their fees that we now have to pay despite not having to prior to 2017. Other than that, as long as they are lower in price than other ticket vendors, I will continue to buy from them. Please consider lowering your fees though!

Thumbnail of user helenm131
1 review
0 helpful votes
May 16th, 2017
Verified purchase

Good; however, it still weirds me out that some else's name is in the ticket and not mine. It does not feel comfortable.

Us there something that you can do about this. I bet you sales would increase.

Thumbnail of user tyroneb17
1 review
0 helpful votes
June 12th, 2017
Verified purchase

Lawn seats were perfect because the weather was Great Refreshments were toooo expensive for even the Rich

Thumbnail of user donb117
1 review
0 helpful votes
May 24th, 2017
Verified purchase

Had a good time at the game. Was a bit nervous about whether or not the tickets would be valid after purchasing them. This due to game last year with tickets purchased from Score Big that were not valid when we went to the game and I had to spend another $250 to get in. Never got refunded money as promised.

Thumbnail of user mariam555
1 review
0 helpful votes
August 29th, 2017
Verified purchase

General Admission seating for this event is awesome. Without the transaction fees, this was definitely a good deal.

Thumbnail of user nicolem151
1 review
1 helpful vote
April 24th, 2017
Verified purchase

Seats were great and we were very happy. Overall the experience was very good. It was easy to get my tickets and we had no problems

Thumbnail of user rayt34
1 review
0 helpful votes
September 13th, 2017
Verified purchase

Overall a good experience, waiting for tickets to arrive right before the event is a little concerning, I don't understand why it takes so long. The only negative issue would be that the tickets recieved were different seats than what we purchased. The positive is the the seats actually ended up being a little better than we expected. Thanks.

Thumbnail of user leslieb99
1 review
0 helpful votes
May 4th, 2017
Verified purchase

The seats we got through Score Big were great. We enjoyed an unobstructed view of the sporting event we attended. The tickets were sent for immediate download. I would prefer to be advised of the per ticket service fee much earlier in the process, definitely before I give my credit card information.

Thumbnail of user markr279
1 review
0 helpful votes
August 29th, 2017
Verified purchase

Bought Dodger tickets and the seats were great. Very happy with the purchase, the process and how easy it was.

Thumbnail of user mikeg236
1 review
0 helpful votes
May 11th, 2017
Verified purchase

Score Big used to set itself apart from the competition with the name your own price feature. Now are you no longer able to name your own price for tickets you have to pay at least $15.00 to have tickets delivered. Even if they are delivered electronically. It costs nothing to have the tickets sent that way.

I understand that the old Score Big went out of business but I don't understand what was wrong with the old business model.

Thumbnail of user marcg55
1 review
1 helpful vote
October 17th, 2017
Verified purchase

Outstanding Show! Just two things. Not enough womens stalls and the sound could have been a tad bit better.

Thumbnail of user mikec375
1 review
0 helpful votes
February 15th, 2018
Verified purchase

Hassle free experience. Organized well. Only disappointment was that I couldnt receive a 10% discount on the tickets just after missing offer.

Thumbnail of user paulb417
1 review
0 helpful votes
February 14th, 2018
Verified purchase

It was great. I had a Really fun time. We went tot he door with our printed tickets and they just scanned them, no problem.

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From the business

ScoreBig is a leading online marketplace for tickets to Sports, Concerts, Theater, and Family events. ScoreBig allows you to purchase last minute tickets to sold-out events in addition to the latest on sales occurring for popular artists, teams, and productions - we'll get you in! We safeguard your transaction with our money-back guarantee, under a secure checkout, with interactive seat maps to guide your purchase.

Business History

ScoreBig was founded by Adam Kanner and Joel Milne in 2009. On November 12,2016, ScoreBig.com came under new management of a subsidiary of TicketNetwork Inc. The subsidiary acquired and licensed select assets of the company formerly known as ScoreBig Inc, which went out of business in September of 2016. The subsidiary is operating www.scorebig.com on a going-forward basis.

Company Representative

Thumbnail of user alexs381
Alex S.
Typically does not respond to reviews

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