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Ordered Choice perfume by Chanel. On arrival the perfume was obviously a fake. When compared with an original both top of bottle and engraved label were of inferior quality. When opened the perfume was similar to Choice in smell but it faded within minutes. I have reported the fake to trading standards in the UK and in Europe. Scent Mall and the online companies with similar names are based in Bulgaria. You take a serious risk of losing your money if you purchase from them.
I am afraid that the adverse criticism that I read about this site has proved to be largely justified. I ordered some perfume. They sent the wrong thing. I had difficulty contacting them via the telephone number in this country so I emailed. I did get a very prompt and courteous reply and agreed to keep the incorrect item. They agreed to give me a £20.00 voucher against another order and I, therefore, re-ordered the perfume I wanted. They assured me that they had this in. I have now received another delivery and it is, again, the wrong thing! I do not know what is going on at their end, but they are not satisfactory.
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