ScentedMonkey

Have written to them sent pictures of bottle with TESTER marked on bottle. Have never experience this on other Fragrance sites. Who is watching the store. Next step is Yelp and Better Business Bureau.

This people sent to me the wrong item. And they didn't sent the return label. DO NOT MAKE BUSINESS WITH THIS COMPANY IF YOU DON'T WANT TO BE DISAPPOINTED LIKE ME

I sent an email to this horrible company
DEAR CUSTOMER SERVICE,
I STILL WAITING FOR THE RETURN LABEL
And they responded

Dear Customer,
We have already sent you a prepaid return label on June 21,2018.
Sorry to say that we can accept returns only within 30 days of placing order only.
Now we are unable to accept your return.

I just paid more thqn 200 dollars for some perfumes on september 22 and can t even track my package. When i call noone answers. When i email noone write me back. The worst company ever. Dont order at scented monkey

They don't answer the phone. They lie to the credit card company and say you can return broken, expensive item. No call backs. One guy answering the phone. BUYER BEWARE.

Ordered 3 different perfumes over a week ago and they still have not been shipped. I called and customer service only to be hung up on several times after talking to a representative that said he could not help me at the time and I needed to call back in a hour, (2 hours later and 2 calls later) I get hung up on over and over. BAD FORM.

I order two Cologne from scented monkey, the money was taken from my debit matter card. The colognes was never sent and i never got back my money. Each time i wrote them they keep saying the money will be refunded and with a confirmation from my bank the money was never refunded till date, this is about four months now.

The L'Eau d'Issey by Issey Miyake that I ordered from ScentedMondey is fake.

I have not received my order because they have not yet shipped it, and it's been a week. I emailed customer support, they're unable to track my order. I called customer service during business hours, they're closed. It's beginning to look like a scam.

Buyers beware of the company SCENTED MONKEY! Their only interest is to scam you out of your money. My order was supposed to be shipped on December 6th, 2014. It had a tracking number on it. At least that is what they said. After that date no one knows what happened to it. I never received it. I talk with customer service and her name was CLARICE. She was very rude and hateful and did not care this was my husband's Christmas present! She refused to try to correct the situation. I asked to speak to her supervisor and she said she did not have one. She also said she was not responsible to me for a refund. HOW'S that for doing business? SCENTED MONKEY STINKS! Cindi Whiteaker