• ScanCafe

ScanCafe

Overview

ScanCafe has a rating of 2 stars from 21 reviews, indicating that most customers are generally dissatisfied with their purchases. ScanCafe ranks 7th among Photo Scanning sites.

  • Service
    6
  • Value
    5
  • Shipping
    5
  • Returns
    5
  • Quality
    5

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
4
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Scan Cafe will make you run out of adjectives for how galactically horrid they are.
How would you rate ScanCafe?
Top Positive Review

“Amazing Service”

Michael A.
11/28/22

I sent ScanCafe about 800 of my precious family photos and could not be happier with their work. They kept me updated the whole time and the process was very easy!

Top Critical Review

“Misleading advertising of ValueKit Product”

Mary C.
5/8/23

ScanCafe sent me a box to fill with photos after I prepaid for the ValueKit. I sent the box back with my photos for scanning and was then told it would cost more than double what I had already paid because I included too many photos. Their product information about the value kit is misleading and they choose to hide the fine print. Terrible experience!

Reviews (21)

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Reviews that mention popular keywords

scan cafe (4)
Thumbnail of user chuckg2
4 reviews
26 helpful votes
September 11th, 2011

I purchased a gift box from scancafe.com and loaded it up with some precious wedding negatives and other irreplaceable negatives. The process was super-easy and we were really happy with the scans (and negatives) that we got back. The only reason I don't give them 5 stars is because of the time it takes. Seemed to take well over a month to get anything back from them. I assume they send the scan jobs overseas someplace where that labor-intensive work is farmed out, but I don't know. What I do know, is that it takes a really long time for the turnaround.

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From the business

ScanCafe offers the highest quality and most affordable photo scanning, slide scanning, negative scanning, video transfer, and photo restoration services.

Company Representative

Thumbnail of user scancafes
ScanCafe S.
Typically does not respond to reviews

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