ScanCafe has a rating of 2 stars from 21 reviews, indicating that most customers are generally dissatisfied with their purchases. ScanCafe ranks 7th among Photo Scanning sites.
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I sent ScanCafe about 800 of my precious family photos and could not be happier with their work. They kept me updated the whole time and the process was very easy!
ScanCafe sent me a box to fill with photos after I prepaid for the ValueKit. I sent the box back with my photos for scanning and was then told it would cost more than double what I had already paid because I included too many photos. Their product information about the value kit is misleading and they choose to hide the fine print. Terrible experience!
I purchased a gift box from scancafe.com and loaded it up with some precious wedding negatives and other irreplaceable negatives. The process was super-easy and we were really happy with the scans (and negatives) that we got back. The only reason I don't give them 5 stars is because of the time it takes. Seemed to take well over a month to get anything back from them. I assume they send the scan jobs overseas someplace where that labor-intensive work is farmed out, but I don't know. What I do know, is that it takes a really long time for the turnaround.
ScanCafe offers the highest quality and most affordable photo scanning, slide scanning, negative scanning, video transfer, and photo restoration services.