• satnaveasy

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Overview

satnaveasy has a rating of 4.2 stars from 51 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with satnaveasy most frequently mention next day, and fast delivery. satnaveasy ranks 18th among GPS sites.

What reviewers want you to know

Positive highlights

  • I emailed sat nav and within 2 days I had the missing part.

Critical highlights

  • I ordered: one satnav, one case, next day delivery.
How would you rate satnaveasy?
Top Positive Review

“Great Customer Service”

Dan S.
9/25/12

Great Customer Service. Very polite phone manor. Ordered a Dyson Vacuum which after hours of searching could not find it anywhere as cheap as Satnaveasy were offering. On top of that It was a next day delivery despite me ordering it the previous afternoon.

Top Critical Review

“Bought garmin from theses people didn't work correctly...”

stephen w.
8/28/12

Bought garmin from theses people didn't work correctly sent back at my cost replacement they sent had no battery had to weight further 3 days for battery then found second unit didn't work either sent back at my cost for full refund had to chase up for several days until unit refunded they did not refund postage just empty promises i understand electrical goods can be faulty this i forgive but unable to forgive the failure to refund in full

Reviews (51)

Rating

Timeframe

Other

Reviews that mention popular keywords

2 days (4) day delivery (5)
Thumbnail of user dans44
1 review
0 helpful votes
September 25th, 2012

Great Customer Service. Very polite phone manor. Ordered a Dyson Vacuum which after hours of searching could not find it anywhere as cheap as Satnaveasy were offering. On top of that It was a next day delivery despite me ordering it the previous afternoon.

Thumbnail of user michaelm51
1 review
0 helpful votes
September 21st, 2011

I ordered a Garmin Nuvi1490WT on Saturday afternoon 17th September 2011 and received it at 09.30 Tuesday morning by Special Delivery. I was very impressed by the communication and delivery as I live in N. Ireland and usually have to wait longer than on the UK mainland. Would recommend this seller without hesitation.
Sincerely, MICHAEL MALLETT

Thumbnail of user sarahe1
2 reviews
2 helpful votes
April 6th, 2011

I wanted to purchase a Sat Nav but was really unsure what model/make to go for. I called Satnaveasy for some advice. They were really helpful and didn't push a sale on you like some places do. I went away and researched what they had recommended and decided and what to go for. Satnaveasy were the cheapest retailer for what I wanted so I purchased online with them. The product arrived next day as promised and I am chuffed with my new Sat Nav! I would highly recommend Satnaveasy to anyone.

Thumbnail of user lillaa
1 review
0 helpful votes
November 13th, 2014

After much research I decided to purchase a Garmin Nuvi from satnaveasy.co.uk which I found to be the cheapest site online. Needing more information I phoned the company and spoke to a member of staff who was most helpful. The purchase of the satnav along with accessories was easy and delivery was as stated on the website, speedy.
There were no problems updating the maps within the time frame given. I would certainly recommend this company.
Lilla

Thumbnail of user markd18
1 review
1 helpful vote
July 21st, 2011

Cheapest price I found on the web, and latest version TomTom. Cheaper than many others selling an older version. Item arrived next day so very happy with the service.
One minor niggle; I'm not sure the device was actually intended for the UK market. There were no English instructions included, so I had to download those from TomTom. Also, when I connected to the TomTom Home PC application it generated an error saying that an incorrect version of the software was installed on the device. Had to re-install the device then all was OK.

Thumbnail of user tobyh
1 review
1 helpful vote
July 12th, 2011

I contacted Satnaveasy initially to find GPS accessories, and boy do they have a wide choice.

My items were purchased and delivered within 2 days. It really did save my holiday. Not much point in having a sat nav if you can't mount the thing!

During the holiday I was having problems with my satnav (wish I had bought that from Satnaveasy). I called the office in the UK from Italy and a nice guy called Josh talked me through changing the settings on my sat nav so that it finally took me the right way. The next time I need anything sat nav, I know where I am going.

Thumbnail of user markp17
1 review
4 helpful votes
July 24th, 2011

I bought a Garmin Satnav which proved to be useless and sent me all over the place. It was infact my son's but he was away at Uni so it was not being used much. However, I called Satnav Easy and they said send it back and I upgraded to a higher spec Tom Tom which seems great. They were fast, efficient and did not quibble. Well done. Would recommend.

Thumbnail of user boba9
1 review
0 helpful votes
July 24th, 2011

I made my initial enquiry by telephone and all my questions were answered professionally and the unit was in stock.
As their office was only a few miles away I collected in person.
I found them very helpful, able to answer all of my questions and they were able to demonstrate features on a demo unit.
They were the cheapest by far and beat the price of a competitor by using their price match scheme.
I would definately recommend the company and will have no hesitation in using them again.

Thumbnail of user sarahg9
1 review
0 helpful votes
July 12th, 2011

I read many online reviews before making my purchase of a Satellite navigation unit.

I found this company SatNavEasy and after calling them and speaking with one of their customer service advisors, they narrowed down my searh for a sat nav to two choices. I made my choice, but also made them aware of my reservations after reading some of the reviews.

I was assured that the items were ready to be dispatched so I paid for next day delivery and the items arrived next day. Thank you SatNavEasy for making my purchase so simple and if I have any friends that need a Sat Nav I will point them in your direction. Great prices...

Sarah

Thumbnail of user rona56
1 review
1 helpful vote
July 26th, 2011

Ordered a TomTom XL2 from this site. Product arrived am next day. Phoned for some techical advice and found the Dealer very helpful. Product good and service excellent

Thumbnail of user simone13
1 review
0 helpful votes
July 19th, 2011

Ordered a Garmin 1490T online in May 2011 from Satnaveasy, The unit arrived promptly and is an excellent satnav. They delivered on time and at possibly the best price around. This is the 2nd Satnav I have bought from them A 1390T was also delivered promply from stock in January this year. Excellent service, and IMHO they are reliable and a good company to deal with, I recommend them.

Thumbnail of user marcc4
1 review
0 helpful votes
August 20th, 2011

I found the Satnaveasy website very informative and easy to use and their prices were compared favourably to other sites. As their shop is only a short distance from my house I was able to buy my Garmin 1310 directly instead of having it delivered. The staff were both helpful and knowledgeable about their products and I am very pleased with my purchase.

Thumbnail of user paulg14
1 review
0 helpful votes
September 15th, 2011

When I was asked to purchase a sat nav I said it was only for the inexperienced as I had been driving for over 40 years and never got lost yet.
How wrong I was, so thank you Satnaveasy and thank you Tom Tom for proving me wrong.
I have purchased the Tom Tom XL2 from Satnaveasy and it is so easy for us senior citizens to use, I thought that it might take some setting up but it was easy. Even driving through major cities was easy. I would recommend purchasing a sat nav from Satnaveasy as it came within a couple of days and has impressed me ever since.

Paul from Wigan

Thumbnail of user eddied3
1 review
0 helpful votes
November 18th, 2011

Ordered Garmin 1490T early evening. Delivery was 2 days later. Everything was in the box, set-up was very easy. I have made 2 long journeys and what a success. Satnaveasy have delivered everything as per the web site. Thank you.

Thumbnail of user hayleyu
4 reviews
5 helpful votes
July 23rd, 2011

Bought myself a Garmin NuLink 2320 from these guys; not over the website admittedly as their office is just down the road from me. No problems at all and happy with the product.

Thumbnail of user christopherr4
1 review
0 helpful votes
January 28th, 2012

Very happy with the service, price (the cheapest safe option), and very prompt delivery.

Thumbnail of user paulw15
1 review
0 helpful votes
December 14th, 2011

I have purchased 9 Sat Nav's for my company over the last 5 years and 8 of them from SatNavEasy.
The reason is that they are easily the most helpful, impartial and knowledgable about which are the best current models, they are by far the cheapest, the item arrives the very next day and if for any reason you don't like it they offer a free 14 day exchange or full money refund (you have to pay for the return postage though)
I honestly can't understand the other posts who say the company is unhelpful and doesn't try and sort the problems out - I've had the polar opposite experience - I've even recommended 2 friends of mine and they have had the same good experience as me - I had a Garmin unit that basically, due to firmware issues, never really operated like it should have - I called a year later to talk to them about buying a another unit to replace the dodgy Garmin and mentioned to them how there had been firmware issues with it - the guy put me on hold, then came back 20 seconds later and said they'd give me a credit of ALL the money I paid for the Garmin which meant I only had to add £20 for the new Tom Tom Live unit - all this without me even asking!
That's why I would only ever buy from them - I suggest you try them.

Thumbnail of user roym8
1 review
0 helpful votes
July 22nd, 2011

Great Web site and the cheapest I found brought 1490T Garmin easy to use just as described and excellent delivery next day as promised Roy

Thumbnail of user lillaa1
1 review
0 helpful votes
July 29th, 2011

Needing help with a purchase I telephoned the company and was given the necessary advice by a helpful and patient employee. I placed my order for a Garmin Satnav and received it in the time stated. I would recommend this company for its excellent service. Lilla

Thumbnail of user harryw
1 review
1 helpful vote
November 11th, 2014

I wanted to purchase a Sat Nav to use both in the UK and when travelling abroad to Europe. I had no idea about which model/make to buy... there are so many! I phoned Satnaveasy and they gave me some great advice on what to go for. There was no pressure to feel obliged to buy with them like some companies do. After the advice given I looked around and found that Satnaveasy where the cheapest so I ordered online from them. My purchase arrived next day as promised with full tracking info supplied by email. I am very happy with the quality of customer service & goods I recieved from Satnaveasy. If only other online companies were this good!

Thumbnail of user johnr44
1 review
0 helpful votes
July 31st, 2011

I am very pleased with the prompt and professional service given by Satnaveasy and I would definately recommend them to other people.

Thumbnail of user warrenh2
1 review
0 helpful votes
November 23rd, 2011

Very fast delivery, great service. Excellent Product. Very Happy. Thanks.

Thumbnail of user glynne2
1 review
0 helpful votes
November 27th, 2011

Excellent value for money. Fast delivery times and good communication. Highly recommended!

Thumbnail of user frankk3
1 review
1 helpful vote
July 20th, 2011

Really nice guys, I asked for advice on what I required and they pointed me in the right direction and saved me money, they could have sold me a more expensive model that I would have not needed, cheers frank

Thumbnail of user rhonah
1 review
1 helpful vote
August 7th, 2011

Very easy to use site with very helpfull staff to talk to. Prices are the best around

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SATNAVEASY for Handheld GPS, Sat Nav, new GPS systems you name it, we've got it!

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