• Sareez

Overview

Sareez has a rating of 3.5 stars from 22 reviews, indicating that most customers are generally satisfied with their purchases. Sareez ranks 42nd among Indian Clothing sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
How would you rate Sareez?
Top Positive Review

“Excellent clothing quality”

Rapti S.
5/7/19

I love them. The saree are great in quality. They offer accurate customization of salwar kameez. I am happy with their service.

Top Critical Review

“Poor service”

Maninder B.
6/2/18

Poor customer service. Whoever Agent 8 is- he is rude. Ankit Jain doesnt reply to your concerns. They dont admit their mistakes but will blame it on you. I wont recommend people to use this website for international orders.

Reviews (22)

Rating

Timeframe

Other

Thumbnail of user maninderb3
1 review
0 helpful votes
June 2nd, 2018

Poor customer service. Whoever Agent 8 is- he is rude. Ankit Jain doesnt reply to your concerns. They dont admit their mistakes but will blame it on you. I wont recommend people to use this website for international orders.

Thumbnail of user ankitj
Ankit j. – Sareez Rep

Hello Sir,
Thank you for sharing your valuable feedback. You don't want to pay custom duties to your local goverment.
Please let us know how can we help on that regards. We have already mentioned about custom duties in shipping & handling policy https://www.sareez.com/shipping-handling

Thumbnail of user minip2
1 review
0 helpful votes
July 28th, 2019

Stay away from Sareez.com. This is by far the worst experience I had with an international purchase. They messed up my alterations and when I complained they said they followed the measurements as provided. I then took pictures of the lehenga with measuring tape for proof. They then said they couldn't use my measurements because of the material and because the blouse would fall off due to the request of the back design of the blouse. Shouldn't they have informed me of this prior to starting the alterations? Once I said I would go online and post about their poor service they said they would reimburse me my money and credit on their site for return shipping. When I went to ship the item back I found out it would cost me $70. Since I didn't plan on purchasing from them ever again, a credit for shipping on their account would not be useful for me so I asked if they could just reimburse me $70 on my credit card rather than the full cost of the outfit. I would use this credit to have alterations done again in the states. At this point they said they are changing what they originally offered me to just $20 store credit and for me to keep my purchased item. I couldn't believe it. I then told them this is why they have such bad reviews (which I discovered after my horrible experience) and that I plan on going online and voicing my concerns. They then went back to the original statement that they would reimburse me for the cost of my outfit and provide store credit for shipping cost once they receive the item back. How can I trust a company that goes back and forth on what they communicated? How do I know if they will honor this agreement once they receive this returned purchase? Stay away from Saarez.com if you want a worry-free service. It has been a nightmare!

Thumbnail of user cindyp131
2 reviews
0 helpful votes
May 17th, 2018

If you are lucky, you'll get a beautiful outfit that's the right size and properly sewn. If you are not lucky, either throw it out or give it away, because the company will not take responsibility or assist you in any way.

Thumbnail of user anitap36
1 review
0 helpful votes
December 18th, 2017

Purchased 9 sarees, i received a duty bill which they promised in writing they would refund. When it come to issuing refund the refused. This is the MD of the company, he was so rude Ankit Jain. Dont trust them also sarees are alot cheaper on other sites even after the discount.

Thumbnail of user vijis3
2 reviews
11 helpful votes
June 28th, 2018

VERY RUDE; THEY ARE HAPPY IF YOU BUY FROM THEM BUT IF YOU HAVE ANY ISSUE THEY COULDN'T HELP YOU. IGNORING YOU. NOT BUY ANY MORE & NOT RECOMMENDED FOR ANY OF MY FRIENDS & FAMILY.

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From the business

Indian dresses, gorgeous wedding outfit & traditional Indian Clothes available for online shopping at Sareez.com. The only ethnic wear store with best price guarantee.

Company Representative

Thumbnail of user ankitj
Ankit j.

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