• Sandals4Less

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Overview

Sandals4Less has a rating of 1.61 stars from 46 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Sandals4Less most frequently mention credit card, business bureau, and customer service problems. Sandals4Less ranks 693rd among Shoes sites.

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • The Sandals 4 Less website touts itself as a customer service business (why wouldn't any on line retailer -
  • Please contact the Better Business Bureau if you have been given the runaround by this company.
How would you rate Sandals4Less?
Top Positive Review

“GREAT SELLER”

irene H.
5/5/16

I just find out not long time ago this place, soooo 3 weeks ago i oder a shoe and a handbags, AND A SANDAL i got it today, i'm very happy, the shoes goes to HUNGARY, the bag its my. AND THE SANDALS Still waiting more staff to arrive, but i'm happy cause look like ALI EXPRESS, 3 TIMES not getting my order, and no refund, they not even talking to me. Its a SCAM ALI EXPRESS For me now SAMMY is a great place to shop. Thank you: IRENE from OTTAWA CANADA

Top Critical Review

“Ordered October 22nd, 2014, and today is January 31st,...”

Stephany A.
1/31/15

Ordered October 22nd, 2014, and today is January 31st, 2015. Six to eight weeks, my eye! Four e-mails, and four messages left on their answering machine, all spaced several days and weeks apart, without reply. Scam!

Reviews (46)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (7) better business bureau (5) credit card (10)
Thumbnail of user stephanya1
1 review
4 helpful votes
January 31st, 2015

Ordered October 22nd, 2014, and today is January 31st, 2015. Six to eight weeks, my eye! Four e-mails, and four messages left on their answering machine, all spaced several days and weeks apart, without reply. Scam!

Thumbnail of user tonip6
5 reviews
1 helpful vote
December 3rd, 2015

Ordered shoes on 7/5/15. We are now in December with no shoes and no one will respond to my calls. I have left several messages and they do not answer their phones or reply to messages.

Thumbnail of user barbaram16
1 review
1 helpful vote
January 18th, 2012

I order 2 pairs of sandals in June 2011 and have been checking with them on a regular basis to get either a refund or my shoes! I did receive an email once upon a time that I could get a refund when I was told they were special ordered from Germany. I decided to wait. I don't know if that was a mistake or not. It's now January 2012 - no response, no shoes. I expect I will never see them.

Thumbnail of user alliem24
2 reviews
3 helpful votes
November 1st, 2013

Peter Jensen is a scammer. He does not ever actually send the sandals that are ordered. Do not trust him. He also owns the company "Maine Limousine Rental" and he gave himself a 5 star rating on this site.

Thumbnail of user monab
1 review
1 helpful vote
February 29th, 2012

I wish I had read the reviews prior to ordering from this site. I ordered a pair of shoes one year ago. I never received the merchandise nor would they respond to any of my calls, e-mails, or certified letters. This is a scam people, please stay away. In order to report them I need to start with my local police, which I have started the process. Another thing they did was telling me my Birkenstock clogs would be coming "straight from Germany" Therefore, once the 60 days had past, I could no longer rebut the credit card charge. I have never done anything like this. My goal is to help others from being scammed. It's too late for me. Come on people.

Thumbnail of user rosemaryb
1 review
2 helpful votes
July 8th, 2010

LIke everybody else on this site, I have been ripped off by Sandals 4 Less. At a certain point this is theft. In my case, it is almost a year and no sandals, no refund despite repeated attempts to connect with them. I will pursue remedies through VISA and see if it is possible to file a criminal complaint from a distance through their local law enforcement folks. I think it is at the county level. This is just for "whatever", however. I suspect my $81 is gone and my sandals nonexistent.

Thumbnail of user jeffw5
1 review
2 helpful votes
February 28th, 2011

Order still not sent 4 weeks later. No customer service. I have left four messages over two and half weeks with no return phone call. Buy birkenstock from another store or you will be sorry.

Thumbnail of user maryd7
2 reviews
3 helpful votes
January 18th, 2011

Wish I had found & read this info before ordering from this company. Ditto on the experience trying to reach someone. Left messages. Sent 2 emails to the addresses they list in their receipts (*******@birkenstocks.sandals4less.com) and (*******@sandals4less.com)... both came back as undeliverable.

I will follow suit & ask credit card company to stop payment.

Thumbnail of user janicej
2 reviews
2 helpful votes
March 11th, 2010

I wish I had read previous negative reviews before my attempts to purchased last june 2009. Just as other consumers, I placed a special order, which was charged and then ignored. I did manage to talk to 'peter' about 5 months ago, but nothing followed. Finally demanding a refund, now 2010. I will file a complaint with any business bureau I can find, if no satisfaction is reached. How can they dupe so many?

Thumbnail of user amyr3
1 review
4 helpful votes
January 7th, 2011

This place is terrible! I ordered shoes on 11/4, still have not received them and can't get company to email or call me back.
I just filed a complaint with BBB.

Forgot to mention, they sent me a 'refund' for my order and the check bounced!

Thumbnail of user connies2
3 reviews
16 helpful votes
May 23rd, 2011

I ordered a pair of Birkenstocks on 4/18/11. I paid an additional $20.94 to have them delivered in 3 days. It is now 5/23 and they have not been delivered. I have left 3 voice mail messages and 2 email messages on their website. I believe I have been duped. Sure wish I had known about this site prior to ordering. I now know that I will not purchase from any site I am not familiar with, without checking them out on SiteJabber first.

Stay away from sandals4less.com

Thumbnail of user larryw1
1 review
2 helpful votes
March 24th, 2010

Read this first and save some time. No service + no merchandise = rotten experience. Several weeks after ordering, I tried to communicate through both e-mail and voice mail and got nothing back. Something very odd is going on here. I received an automated notification of billing immediately but was lucky that my credit card wasn't actually hit for the charge - at least not yet. Stay away from this merchant!

Thumbnail of user margaretc6
1 review
6 helpful votes
July 27th, 2011

I have the same problem with ordering from this site. I see a "Peter J" responding to some complaints. I hope he will look into my problem too. I placed an order on May 15,2011 Order #**************439 and my credit card was charged but I never received the sandals!

Thumbnail of user allisong
1 review
2 helpful votes
March 22nd, 2010

Well, count me as another who got duped by sandals4less... ordered 03/06/10 and no sandals, no response to emails, no response to phone messages... it's been 3 weeks now. After reading all of the complaints I figure I just got took as well. Too bad I didn't check them out before I ordered. I will be contacting my credit card company immediately.

Thumbnail of user brandonh
1 review
2 helpful votes
November 9th, 2009

I have been waiting for my shoes for over two months now, nothing... No one answers the phone, no one returns a phone call or an email message. This company sucks! I will never ever order anything from this company again and I will be contacting the Better Business Bureau and demanding something be done. I don't believe as a consumer anyone should have to put up with this mess. If they have a business license it should be revoked immediately.

Thumbnail of user evac2
1 review
4 helpful votes
November 6th, 2014

I made an order online July 03,2011 **************870) for a pair of Birkenstock. The company charged my visa card, but I still have not received my order. I've tried calling and emailing them, but no replies what so ever. I've already filed a complain through my visa card company to get my money back.

Unfortunately my mom did the same mistake and made a purchase yesterday through them. I made her to cancel the order *********************). So hopefully they don't charge her credit card.

It's too sad to see how this company has become. I had a very pleasant experience purchasing Birkenstock with them few years back without any problem. I will not make any purchase from them ever again.

Thumbnail of user heathere
1 review
2 helpful votes
March 6th, 2010

This website will not deliver on ordered items. They are the worst!
I am waiting over 8 months for 2 pair of sandals ordered and paid for with no reply from either telephone numbers posted.

Thumbnail of user margaretc5
1 review
3 helpful votes
November 13th, 2014

I am like everyone else, ordered my birks and never receive them. I see a "Peter J" replying to some other complaints. I hope I'll get a response too. My order was placed on May 14,2011 Order #**************439. So far my emails and phone calls received no response.

Thumbnail of user steveg
1 review
2 helpful votes
September 14th, 2009

I ordered the most common birk they make on 8-21-09. I got a confirmation email on 8-22 stating that I would receive them in 4-5 working days. It has been 24 days and no shoes. Voicemail box full. I sent them an email and a copy of the shipping confirmation after 12 days, & again today with no response. They billed my credit card one day after my order was placed. I am going to contest the charges tomorrow. No wonder people go postal on slackers like these.

Thumbnail of user suen
1 review
3 helpful votes
March 9th, 2010

WARNING: this website is a scam. As can be seen by previous reviews, this company DOES NOT DELIVER. They do not respond to inquiries. They do not answer their phone; however, they seem to periodically clear the full voice mailbox so it can be refilled by irate customers. You cannot email them outside of their website. They do not respond to certified mail. Please contact the Better Business Bureau if you have been given the runaround by this company. I contacted the Standish township and found out that the person running this "company" has received NUMEROUS complaints, but they can only investigate if the local police receive the complaints from the police departments located in the cities of the people who placed orders.

Thumbnail of user md2
1 review
4 helpful votes
September 30th, 2009

I ordered Birkenstock sandals from them in July and its been two months without any email confirmation or delivery. They charged my credit card immediately however. Their 800 number is "full" the handful of times I've tried to call them. I emailed them and have yet to hear back. I'm concerned that they are not a legitimate business.

Thumbnail of user pamelad
1 review
2 helpful votes
February 24th, 2010

Don't be decieved by the family friendly website. They were great to work with in the beginning but stopped all communication when we needed to make an exchange. I unwisely sent the shoes back, though they never responded to phone calls or emails, and have never gotten the replacement shoes!

Thumbnail of user ar34
2 reviews
3 helpful votes
December 16th, 2009

I ordered a pair of birki clogs for work 10/27 thru this website, 1 week later they charged my acct. No answer to emails or voicemails, that is if the voicemailbox is not full... are the local and/or state authorities investigating what is obviously fraud? Why are they continuing to bilk people out of their money... do we not have any recourse against a company that is breaking the law? This is an outrage. Maybe we should be contacting the local D. A. about this company's fraudulent activities, then something will get done?

Thumbnail of user garyw5
1 review
2 helpful votes
December 16th, 2010

The Sandals 4 Less website touts itself as a customer service business (why wouldn't any on line retailer - that is your business). The fact is, sadly they are not. I placed an order for Oslo Exquiste's in early Sept. And was given a 6 week delivery time. Called back 7 weeks later and was told there were further delays. This was followed up by two phone calls a few weeks later (both unanswered) and an e-mail threatening to cancel. All my attempts to discover the status of my order were in vain. I finally filed a dispute with Visa and am waiting for the credit to my account.
I'm also filing a complaint with the Better Business Bureau.
This outfit should be out of business but somehow it manages to continue. You will receive virtually no customer support however so be forewarned. I recommend another source for your Birk's, this one is not worth the effort.

Thumbnail of user davidc2
1 review
6 helpful votes
July 26th, 2009

I'm too angry with theses guys to even explain everything. Let's just say they keep telling me two more weeks and it's already been almost three months and no shoes WTF?

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About the business

Birkenstock Sandals4less 12 Beech Rd Standish, ME 04084 207-482-3768 Birkenstock shoes at the lowest regular outlet prices in the USA.

http://t.co/Ci2alF1B

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