Sams Beauty has a rating of 1.55 stars from 235 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Sams Beauty most frequently mention customer service, post office, and tracking number problems. Sams Beauty ranks 80th among Beauty Supply sites.
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Products purchased were high quality, low-priced, and arrived in a timely manner. Exceeded my expectations.
They never refunded my money for an order that I returned nor did they respond to emails regarding my order after initially approving the return. However UPS tracking says they signed and received my return. I am out of $400 and have nothing to show for it. I would strongly advise NOT using their site, unless you have money to burn.
I was scared I got scammed because i thought they gave me a fake tracking number and when I read reviews from another website they all had the same problem that acceptance was pending for awhile but they emailed me back and told me to wait two days and it came in exactly two days and they look great will probably order from them again and shipping took 9 days not the best but still great buys!
Tip for consumers:
don’t be worried if it takes awhile
Products used:
hair
I ordered 10 items from samsbeauty. Six bundles, a wig, and some hair accessories. I put my order in on Saturday and my items shipped on Monday. They arrived at my door today which is Wednesday. I used regular standard shipping so I was surprised they arrived so fast. I do recommend using pay pal when you order from this site though because my account had random neiman marcus orders a few hours after ordering from samsbeauty. My bank resolved it quickly though. Apparently scammers frequently hack samsbeauty to get credit card info so use pay pal only. I was a little scared after I ordered because didn't see they had such awful reviews until after I had ordered but I'm glad I had a great experience with them I will be ordering again but pay pal only this time.
Tip for consumers:
USE PAY PAL
Products used:
Headbands hair and clips
At first I was scared because I read some awful reviews ( after ordering of course) but I must say I was really impressed. I got the order in two days for 4.99 flat rate shipping. I ordered sensational empress lace Ciara in two colors and I am in love! This is my new everyday hair! The quality of the hair is absolutely amazing. I have experienced very little tangling or shedding. It's nice to be pleasantly surprised!
WOW! I Really Enjoy Shopping On This Site! They Have The Best Prices In Beauty Products And Hair Products. They Have Save Me So Much Money. Because I was Spending Way More at My Local Beauty Supply Store. And SHIPPING is Amazingly FAST! I Just Wish They Had Full Sizes in some of there Beauty Products instead of the Travel Sizes. And I Don't Like There Return Policy(It SUCKS!). But There Half Wigs, Full Wigs, Braiding Hair etc... is SUPER Cheap Compare To What You Would Spend At Your Local Beauty Supply Store.
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I just had to take a moment and write about my wonderful experience at samsbeauty today. I had the best customer service ever for Samsbeauty! I have to say their service is incredible!
I absolutely love my hair I love the texture of the hair the color is so vibrant. I can honestly say people asking where did I got it from I told them Samsbeauty.com I receive the product in a timely manner and in good condition.
I have ordered with them and I received my package without any issues. Prices are very good. It would save me to order from them with 4.99 shipping rather than going to local beauty supply/gas. Some items were 1-3 dollars less on the site. I don't like the fact that they do not have a secure checkout https vs http if not using Paypal. So I give 4 stars for that. I will only order again when using Paypal.
I made my purchase on a Monday and received it on Friday, it was exactly as pictured. It looks good, not great (but that's the chance you take buying wigs online.)
I've ordered twice and have not been disappointed either time. I am thinking of ordering, again if I am able to find what I want. I think the shipping was pretty prompt, but I really can't remember. I do know that it wasn't long because I would remember that even more.
I found this site online after searching for a certain style hair that I really really wanted. Then I got very nervous because they had a bunch of awful reviews. After reading the complaints I realized their problem may not be mines (ie the payments type, past issues, problem with order etc.) So I gave it a chance. The color I requested was not available a rep left me a message and I called back, she actually helped more than she knew because I chose the wrong color scheme to begin with! I rec'd my hair a few days later and I was ecstatic. My hair was perfect and I got the hair in time for my daughters special day as well! I will definitely be ordering again.
You can buy affordable and useful products in this site.
This site is good not only for wigs but also for buying makeup stuff.
I recommend!
I have ordered from samsbeauty.com 3 times and my items always arrive with 5 days or less. Everything I ordered was as shown. One thing I do before I order hair online is that I go on Youtube and look up reviews where the person is wearing the hair or installing it. The crochet needles were cheap as you know what but what do you expect for 99 cents. I'm glad that I wasn't scammed and some others are stating happened to them. The hair was the right color and right brand. I only have crochet hair.
This is a scam I just lost my $159. I ordered bunch of hair and then they made me provide them my account number send them my internet bill and account number also and they charged me 3x so be aware people it's hard earned money that I just lost it is very sad
I was leery of buying anything from Sam's after reading all the bad reviews, but their prices were so reasonable and the selection so good, I took the chance. They offered $4.99 flat-rate shipping and the wig I purchased was $10 less than similar wigs at my local beauty supply store.
I made my purchase on a Monday and received it on Friday, it was exactly as pictured. It looks good, not great (but that's the chance you take buying wigs online.) I had no problem with Sam's Beauty and will purchase from them again.
First time I ordered I was scared because of the reviews I saw and took a chance, but I'm glad I did because I got my items and it came earlier than I expected. I got exactly what I ordered in the colors i needed them in, this is my third time ordering from this company, and the third time I was a satisfied customer.
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