The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
I bought this dress from Sammy and it is amazing. I just tried it on and my husband was amazed imagine when I get really dressed up. II will cntinue to buy from Sammy dresses.
I order a lot from SammyDress. They are beautiful, like the pictures, they fit me nicely, and the prices are always right. I always go to SammyDress first to see their selection. SammyDress has never disappointed me.
With this company I have always enjoyed it. The website is well done, not at all difficult and intuitive. You buy quickly and explanations are always exhaustive. I bought both menswear and women's wear for me as a gift for my girlfriend. The support center responds quickly and politely. ALWAYS! Many products are free shipping, and you can save shipping charges. Finally the S POINT that are given for purchases allow you additional discounts for subsequent purchases. Good and remarkable!
By FABIO VULLO
Sammy Dress does SOO many things right! From the Super Cute styles, to the really affordable prices and my favorite--the customer spotlights (So you can see what the items look like on REAL PEOPLE), I am in love with this site! When i had a problem with my ticket, they were friendly, helpful and quick to get back to me. My items arrived within the time frame they promised ready to wear :)
I had shopped like 4 times in Sammydress and I really had a nice experience. They had great styles of clothes, good prices, and nice custumer service.
I really recomend you to purchase and shop here! The clothes are unique, and for sure no one will wear same as you!
I have bought clothes from Sammydress time and time again and have always come out satisfied. I am so happy with the service I receive that they are now my go-to place for buying my clothes. Their clothes are very much affordable and have better prices than anywhere else on the web.
I have placed 2 orders with Sammydress and they impress me every time! The clothes are of a good quality, and the prices are awesome! They have great customer service to help you if you have any problems. I will be ordering from them again.
Sammy Dress is horrible. Do not buy anything from them not only were my items shipped separately when they were supposed to be shipped together, but they were torn and stained! This place is a complete joke. I will never buy from them again
I ordered a bikini and it arrived just as described, I had some issues at first with my order but they are great with customer service and replying quickly.
I had an swesome experience with them. Updating me all the time with my products! Thumbs up service!
Just received my 3rd purchase order from Sammydress. I am so impressed with the quality of their clothing!. I have shopped all the big name stores and never found a swimsuit that I was totally satisfied with... I purchased my first ever online swimsuit from Sammydress. I was so happy with it I decided to order another. My second swimsuit OMG I can not believe 2 perfect fitting BEAUTIFUL swimsuits in a row!. The 3rd item was a swimsuit cover up and WOW awesome!. I messed up on my first review photo but posted it to my facebook, my second review photo is up on Sammydress and I'm awaiting my third review photos to appear. Be prepared though it can take up to a month but it is well worth the wait! Hope my review helps someone. http://www.sammydress.com/product*******.html
I just love shopping@ SammyDress. I have to admit when I first place an order with them I was a little skeptic about it but after reading a blogger review and how there shopping experience was. I was more eager to try and get my saving/bargain shopping on. There clothes are very stylish and different that what you see in the department stores. They also offer a variety of things from accessories, shoes, handbags and men clothing, which is very nice and well made, good quality at a reasonable price. You can't beat it. Shipping is a little pricey but there are ticks on how to save on shipping (I suggest express shipping) you will have your items with in a week.
I love shopping on this website. Always find good buys. Love the prices and fashion.
Was looking for a cute dress for some summer functions that can be dressed up or down as needed and kept striking out, found one at Sammydress and just love the experience I've had with them. Fast shipping, great product and the value was so great I've gone back and ordered from them again. Really looking forward to shopping with them in the future!
I started using sammydress since 2013 and i'm still using it until now because of their good products and customer service, i've received all the products i purchased with good packaging as in the website, keep up the good job sammydress
I bought 3 items from Sammydress.com 2 long clip Pretty Black Overproof Long Straight High Temperature Fiber Hair Extension For Women, Charming Black To Dark Purple Long Wavy Synthetic Stylish Ombre Hair Extension For Women and Striped Casual Halterneck Bow Tie Layered One-Piece Swimwear For Women. I still have not received the Black to dark purple extension due to it being out of stock a few days after I ordered it and it was finally sent out on 4/27 so I possibly have another week before I receive that. I was very happy with the 2 clip in extension I did receive and love how they look when putting them in. I would recommend putting them in on opposite sides of the head so that it can blend in better. Disappointed that the swimsuit was way too small for me I ordered a large thinking that it would fit me but now I'm thinking I would have to buy an XL or 1XL to fit like a large. Sammydress was very punctual in notifying me if anything was wrong. Would definitely shop from them again, Just hope I get a quicker delivery time for my items.
This is a scam. I ordered $640 worth of product. After 2 weeks heard nothing, so I contacted through the web site. Two weeks later I went on an instant chat. They said they hadn't shipped because they needed to verify I wasn't a fraud. I had paid through Pay Pal, thank goodness. They wanted me to take a picture of my drivers license and credit card so they could verify it was me. Yeah right! I have screen shots of the conversation/request. This site sent me to an area with places to upload these photos. I DO HAVE SCREEN SHOTS OF THESE CONVERSATIONS! I reported them to Pay Pal and trying to report them to Facebook as that is where I found them. (So far no luck with Facebook. If anyone knows how to report this to FB, please let me know). The only good thing I can say is thank goodness I did get my $640 back. BE VERY CAREFUL!
Dear Eileen,
Thank you for your recent review.
We feel sorry for this inconvenience.
We did this for avoid any fraud issue, we need to confirm the information to check if it is the card holder, and to keep the benefit between customer and us.
Please set assured that we won't send the customer's information to others
Best Regards
Sammydress Customer Service
I have had a very good experience with SammyDress. I ordered dresses and they fit me perfectly. They have good customer service. As i asked questions about the dress and they answered my questions within 24 hours. To anyone thinking about buying clothes from there, make sure to check the size chart carefully inorder to choose which size of clothing will fit you. I would definitely recommend this site to a friend.
Love love love my jewelry from SammyDress, so fun to be able to buy such cute stuff and such a low cost
Answer: Dear Dawn, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for issue mentioned. Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible.
Answer: Dear pamela, Thank you for your message.We want to resolve your issue in a appropriately way. For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm to offer your order number and state your issue in detail, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, We just want to protect the safety of your payment. As for details, would you please contact our ticket support center so that you can be get detaills ASAP? Please browse this link: http://support.sammydress.com/?lang=en
Answer: Dear Brit, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for size issue. Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Dear Shannon,
Thank you for your recent review.
We feel sorry for the inconvenience that have caused.
Can you provide us your order number?
We will check your parcel information and figure out a solution for you.
Please set assured that we are willing to help.
Waiting for your your reply.
Best Regards
Sammydress Customer Service