The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
I am so happy I have found this site to order clothing and other products. They have very low prices and the quality is good. I have already ordered from them again and can't wait to get my stuff. Will be ordering more stuff very soon.
I love the clothes on this site and order from here often. The clothes are cheap (although the shipping is a bit pricey) and if there is ever a problem with my order I just send in a ticket online and am always replied to within 24 hours like they say in their confirmation emails. And unless theyre free shipping items, I always receive my order within one to two weeks. I recommend this site!
I've ordered from here countless of times, and I've always received my orders on time and in perfect condition :) I actually ordered some eyeliner recently, and it's perfect. It's become my new substitute eyeliner lol. The clothes are lovely as well. I bought a dress and I always wear it out :)
I emailed the company and did not get any satisfaction. I could not find any place on their web site to write about not receiving my order. Absolutely no customer service. Will never use this site again!
I can't get enough of Sammy dress. I am a repeat customer for several reasons. You get high quality well made garment at an excellent price. The website has everything you need to update your wardrobe. They have clothes, shoes, accesories and more. I am drawn to the fashion because the designers are creative and make one of a kind pieces.
They advertise carrying 2XL. However, the 2XL I ordered and received (the item was marked 2XL) fits a 4-6 size woman! Then to add insult to injury, offered a $6 credit for my next order. HA!
Dear Kelly,
Thank you for your recent review.
For the size issue, please refer to http://www.sammydress.com/m-article-id-16.htm
And we have size chart at each page for customer's reference.
If you are not satisfied with the refund, please send us your order number and we will check your item situation, figure out a better solution for you.
Best Regards
Sammydress Customer Service
I love every purchase that I have made w Sammydress! Not one of my purchases have failed to amaze me! I'm in love with everything they offer & so does my husband.
My shopping at SammyDress were satisfactory. The support is really helpful in the process of delivery of the purchased item.
I ordered 2 bathing suits in large. I'm normally a small to medium, but saw a few comments that said to order big so I ordered large. Waited 2 weeks and couldn't even put it over one thigh. My 10 year daughter can wear it and it is a little snug on her. Good thing I didn't order more stuff. Plus tried calling the number and it just rang and went to a busy signal. Tried all hours of the day and night. Will not order again. The sizes are for xxxxxxxxxsmall people and there is no customer service.
Since I am an online shopper, I came across Sammys dress company and I decided to try them and ordered a couple of nice looking blouses. They turned out to be T-shirts, all different sizes and made out of terrible materials.
No QUALITY, AT ALL, MISLEADING CHEAP STUFF. I don't even bother to ask for my money back, because i know that I am just going to ask for more trouble.
If I would have the authority, I would close them right up! Ripping off the costumers.
DO NOT RECOMMEND THEM!
Elizabeth Artner
California
Dear ElizabethArtner A.,
Thank you for taking your time to write your review.
We cannot get the order information without order number, can you send the order number to us?
We have warranty and return at our website, if you have any issue, please refer to http://www.sammydress.com/m-article-id-16.htm
We are willing to help every customer for best solution.
Best Regards
Sammydress Customer Service
I am very satisfied with Sammy Dress. Their website is easy to handle, their range is wide and anyone could find what they are seeking in terms of fashion, the quality is very good for the price, customer service is good and you get responses in a timely manner. I personally loved some items ordered from this website as they are full of originality and I got many compliments about them. Since my first order on May, 2014 I have place three more orders and have always been satisfied with their treatment as well as the products. I recommend.
I cannot recommend SammyDress enough. Their services are reliable, and their products are fashionable, and of excellent quality. I love shopping there, their prices are really great and far better than any high street shop. Their size guide is always accurate too.
Its hard to find good wholesale sites that actually have cute stuff which is why I was so excited when I found sammydress. Great stuff for a great price. Will be ordering again soon.
"I want to share with you my experience with Sammy dress, i have ordered more than 25 items and i was surprised when i received 20 items within 1 weeks which was unexpected surprise and i so happy to buy from them again"
The pearl necklace came exactly as pictured and was actually larger than I expected it to be (which is a good thing). The v neck, long sleeve dress was gorgeous and was made with good material but was way too big. I should have ordered a medium or a small in this dress. I am considering recording it based on the great customer service and shipping time. Sammy Dress is a really good online store to shop at for very affordable clothing. I am currently waiting on my next shipment from them and am very excited!
Ordered my top March 3,2015- took 40 days to receive order. Good quality, nice styling but is very small for an XL. I would suggest if ordering from this company, remember that clothing runs small! Probably will order again.
I saw Sammy dress advert on the internet and decided to give it a shot because the quality of their goods looked so high and the cost so low to believe. Fortunately, my first order for my teenage daughter arrived within a week and the quality was no doubt exactly as I had seen on the internet. My daughter loved her present very much. Since then I have order four more consignments for my family and have not encountered any difficulty yet. The last consignment came without two items and when I contacted the customer care, they were so polite and responded by saying the items had run out of stock and would be sent as soon as they were ready. Within three days I received an email that they had been sent via DHL. Sammy dress is the place for families to shop.
Thanks Sammy dress for the wonderful service and hope you will keep it up.
Sammydress.com is the perfect place to shop online. I have bought many things from them and have been happy with all of them. Their support team is over helpful and answers all of my question in under 24 hours. They have cheap and stylish clothes, jewelry, shoes, etc. They have stuff for men, women, and children. I will gladly continue to shop at and support Sammydress.com.
Fast shipping and good items.
Exactly as shown in the pic on the site.
Nice shoes for myself and nice hand bag for my woman.
We both enjoyed the products.
100% recommended.
I ordered thru them have yet to receive anything no responses to emails either trying to to get my money back which by the way they took the same day
Dear Elena,
Thank you for your recent comment.
We feel sorry for this inconvenience.
Please allow us time to package your parcel, after we have shipped your parcel out, we will send you an email about the parcel information.
Can you send us your order number? We can check for you now.
Hoping to receive from you.
Best Regards
Sammydress Customer Service
Answer: Dear Dawn, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for issue mentioned. Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible.
Answer: Dear pamela, Thank you for your message.We want to resolve your issue in a appropriately way. For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm to offer your order number and state your issue in detail, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, We just want to protect the safety of your payment. As for details, would you please contact our ticket support center so that you can be get detaills ASAP? Please browse this link: http://support.sammydress.com/?lang=en
Answer: Dear Brit, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for size issue. Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Dear Grace,
Thank you for your recent comment.
Can you provide us your order number?
We need to check your order information, and we will figure out a solution for you after we have confirmed the issue.
Looking forward to your reply.
Best Regards
Sammydress Customer Service