The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
I've shopped around for legit cheep online stores, and Sammy Dress had been the real deal. The customer service was really fast to respond to any of my questions, I paid for expedited shipping so it came pretty fast. My items were exactly what they appeared. I'm very happy with my purchase and will be shopping there again.
I absolutely love Sammydress.com. They have the cutest clothes at great prices. The clothes are true to size and look just like the pictures. I also love the S point system it gives you extra savings on the merchandise. I recommend this site to all my friends
Sammy Dress is very cool. I've used it before and I have no complaints.It has a wide variety of goods for amazing prices! There I can always find unique, modern and stylish clothing, that matches my style perfectly. I would definately recommend this site.
My experience of shopping from sammy dress is great. I have been their customer
For few years an i never can't get enough and all the time i look up at their site to grab myself something. Always you can get something pretty and unique from them and their customer service is fantastic.
Overall 100% satisfied with sammydess.com! Great prices, great customer service, and fast shipping! My number 1 shopping site!
So i decided to check out sammysdress once and for all. I ordered 5 dresses, paid and awaited shipment confirmation. I received an email saying my items were shipped in like two days and i was really excited 1. Cause of fast shipping and 2. Cause the stuff i ordered looked really good on site. Anyways, when i opened mail only 3 of the items were shipped... when i received the package only 2 of the 3 dresses they said they shipped were there... no mention at all of the 3rd item. They keep telling me i need to send pictures of the bag it came in to see if it was opened before... to no avail... i cannot upload the pictures as it keeps saying file is too large so i have no access of resolving this LOST dress issue. Im still awaiting the other "2" dresses they said they shipped
Other sites, when something you're about to cash out is out of stock they let you know then and there, not tell you after your clothes is shipped that it is out of stock. I made one order and they all coming in separate shipment... how annoying is that?
The clothes do not fit like how they look on the site... mayb they have kids sewing for them. This is my first and LAST order to sammysdress and i wont recommend it to anyone!
Sammy dress my experience has been very good, I have received everything order, sizes are very good and the quality of the clothes is very good for the cost they handle.
Shipping costs are considerable depending on weight.
Undoubtedly one of the best pages where eh purchased
Sammydress is one of the best websites I have shopped with. The clothes are trendy and cheap. You definitely get what you paid for.
I have had such great customer service as well as amazing specials an timeous dealings with sammydress, i will continue to shop with sammydress as the products received were of great value and true to the picture.
I've done two orders on sammy dress and really love it. I'm from Brazil and the itens came in about 30 days in perfect conditions. Considering that it cames from a really far country, that was pretty fast. Everything that ive asked was exactly like a thought. I'm very happy with my purchase.
I ordered 10 items only received 8 still waiting on the other 2 dont know when they are coming, although my package came in like a week after i placed the order i was truly excited, i tried on everything that came and everything was sooo small by the way i wear a large so i order everything xlarge just in case i have a trip in two weeks and nothing to wear tried callin there number no answer waste my money so mad now i gotta dig in my closet for outfits figure out a way do to something with these clothes i just bought
Dear Kecia,
Thank you for taking your time to write your review. We really appreciate the feedback.
We want to start by apologizing unreservedly to you for what has happened
The products are made in China and they are in Asian size, for your reference, please note that 1 inch= 2.54cm so you can convert the size accurately.
We are located in China and we have time difference, if you contact us when it is not our business hours, we may not be reached.
Would you please offer us the order number so that we can resolve this issue for you?
Thank you so much again for bringing the issue to our attention.
Best Regards
Customer Service
So many styles and amazing prices! I ordered myself a mini Wardrobe from SammyDress and I must say I am amazed at the Classy Sexy look I was able to acheive. Lingerie was form fitting and sexy! I must say even though some items were on back order their Customer Service team was very quick at responding to my email and offering me 3 options that would be to my satisfaction. I can't wait to add some summer dresses to my collection!
I have recently order couples items prior I've have made others purchases before. Shipping does take a while due to myself choosing the lowest shipping they have. Beside that I LOVE shopping on SammyDress. I made couples order before and I would do many more to come. Their products are good and nice, unique. I would recommend SammyDress to all my family and friends because there are so many nice cheap things on there and the quality are okay too. My #1 shopping store online.
Their sizing charts are wrong so the clothes I ordered did not fit. They admitted it was their mistake, yet they refused to refund my money or send clothes of the right size unless I paid their exorbitant shipping fees. In the end they refunded less than half what I paid them. So I have ended up paying for clothes for which I have no use, because of their error. If you order from them there is a good chance that the clothes will not fit and that they will not take responsibility for their mistake.
Dear x x.,
Thank you for taking your time to write your review. We really appreciate the feedback.
We want to start by apologizing unreservedly to you for what has happened.
The products are made in China and they are in Asian size, for your reference, please note that 1 inch= 2.54cm so you can convert the size accurately.
Would you please offer us the order number so that we can resolve this issue for you?
Thank you so much again for bringing the issue to our attention.
Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.
Best Regards
Customer Service
I iove shopping by Sammydress. I have bought many times and i didn't have problems and the items which i have bought were the same like the picture!
I ordered an adorable bathing suit from them. When I received it I was thrilled! It's so cute and fits like a glove! So inexpensive too!
"Im going to be completely honest. I have 3 points is like to make.
1. I use the app and the layout is fantastic and so easy to use and order off of. It makes shopping a breeze.
2. Shipping was very fast. I had 2 orders, one I chose flat rate shipping and my order arrived within a week. My second order I chose express shipping and my order was here in 4 days. The tracking number worked great and I had no problems. The customer service was fantastic.
3. All the items I received were great quality for the price. They all came wrapped up nicely and were packaged very neatly. I was very pleased with everything I had purchased.
All in all, I truthfully recommend sammydress.com and I will definitely be purchasing from here again very soon!
Thank you sammydress!"
I have an excellent experience with SammyDress. Their clothing is low priced and of good quality. The best plus is the fact that I get to look at other customer's review of the clothing I am interested in purchasing and that really helps a lot in helping me decide what to purchase.
I am so glad that I found Sammydress.com. They have such cute clothes for SO cheap. When I received my clothes they were exactly like the picture. When I had to contact customer service their reply was polite and timely. They always have sales and coupon codes. I plan to order many more things from this site.
Their products are really cheap and cute. I would recommend others to try the website. I haven't had a problem so my experience with them a great.
Answer: Dear Dawn, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for issue mentioned. Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible.
Answer: Dear pamela, Thank you for your message.We want to resolve your issue in a appropriately way. For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm to offer your order number and state your issue in detail, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, We just want to protect the safety of your payment. As for details, would you please contact our ticket support center so that you can be get detaills ASAP? Please browse this link: http://support.sammydress.com/?lang=en
Answer: Dear Brit, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for size issue. Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Dear Candacy,
I want to start by thanking you for notifying us about the issue.
We want to start by apologizing unreservedly to you for what has happened
Would you please offer us the order number or the ticket number so that we can resolve this issue for you?
Thank you so much again for bringing the issue to our attention.
Best Regards
Customer Service