I ordered several hoodies and sweatshirts from SammyDress.com that were intended to be Christmas presents. The order was placed on 11/28/2015. They only sent two of my items. I still have not received the remainder of my order and today is 1/25/2016! The tracking number and website they provide is useless. The quality of clothes is trash! I strongly suggest never ever shopping at Sammydress... all of the bad reviews are true. You've been warned.
I love shopping at Sammy Dress. This was the first time that I had ever been to this site and I went crazy ordering items of all kinds. The prices were so low and they had a great slection. It was very easy to place my order and shipping did not take long at all. I highly recommend this web site.
It has been 2 months since I have ordered my package and the company will not refund me my money. They are rude saying I am anxious, well you are darn right, it has been 2 months. I will never order from this company again. Buyer Beware!
Dear Andrew,
Thank you for letting us know your experience.
We wish to apologize for this inconvenience.
We really want to work with you to verify and resolve the delivery issue.
Would you kindly offer your order number so that we can check it for you please?
To contact us in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Thank you very much for your cooperation.
Sammydress Customer Service
http://www.sammydress.com/
I love the things I receive from Sammy Dress. The clothes are gorgeous and reasonably priced. I usually get expedited shipping because most times its cheaper. I love the variety and easy process. If you want pretty clothes on a tight budget, I would shop Sammy Dress.
I love the products i ordered from Sammydress. The items were true fitting, affordable, stylish, and made with fine quality. I was a little upset with the shipping wait but the products made up for the wait. When my order was missing an item due to it being out of stock, customer service responded by replacing with another item i wanted.
I have purchased maybe a 1/2 dozen shirts with no problem, but one shirt from my last order is way to short. When I read how to make a return, I found it incredulous. I have to take pictures of the shirt, submit the reason for wanting an exchange, and a group of executives decide whether I may be allowed to send the short back to exchange. PLUS I have to pay postage BOTH ways. No more sammydress for my family.
I ordered from this company for the second time and I am just as pleased as the first time. This is the first time that I ordered clothes and was a little uncertain about the quality of the clothes because they were priced so low. Needless, to say I received both dresses and have got bunches of compliments. I do plan on ordering again in the near future.
"Oh my goodness I love this site. The prices are unbelievable and the quality of the products is really amazing for the price! I went back and did a ton of Christmas shopping here after I bought stuff for myself!"
I absolutely love this site! They have a very wide selection of clothes and other items all at a wonderful price! I'm very satisfied with my experience from this site and definitely plan on recommending this site to my friends.
I love love love this online store! It has good so many beautiful things with very cheap prices! I made my first order buying there a white blouse with black details on it. It's so adorable, although it suits a little bigger on me but i love it! =)
I've bought here many times with a friend's account and we're always so happy, now I have my own account and my experience is always really good. Last time I bought a romper that was same as picture, really nice, excelent quality, with a good price. Im happy with Sammy Dress!
I was very pleased with my orders from Sammy Dress, as i was a bit worried with purchasing anything online, though after shopping at Sammy i was very happy with their products, everything fit perfectly and the quality was great. I will be shopping there a lot more in the future.
The customer service was great. Although there were issues regarding missing items and shipping (time), the people that I spoke to responded in a timely manner and provided the information/coupon/refund to compensate for the problems. Reading other reviews, it is 50/50 with sammydress, and I'm glad to say my experience has been a good one. It's been about a month for the whole order to be processed and delivered, and there are still 2 items (out of the 6 I ordered) still to come in. The products that I have received were of good quality. Waiting on remaining items so that I am able to write up my blogpost soon. Overall good experience.
Ive ordered several times from SammyDress.com and Im super satisfied with my purchases and the ease of the website. The shipping can take a decent amount of time but they warn you and keep you updated as when to expect it. I will also be ordering in the future. I love that I can get some great items for a resonable price!
I ordered two items from Sammy's dress.com (a dress and a watch) it came in within 3 weeks but it was well worth the wait. I absolutely love both of the items I purchased. Great prices as well. Can't be beat! And the customer service is great as well
Such a pathetic customer service. I got a dress sized M, but somehow it was very small than expected. Fine. I decided to exchange it for XL. They say I have to pay shipping myself and that too to CHINA. They will not refund it. And then send the dress, or if I want to return it, still I have to pay shipping and will not get any money back, except for 50% refund in sammydress wallet which is useless for me. This is USA and you cannot expect such service. Total disappointment. I lost my $13.
Dear Aditi,
Thank you for your comment.We regret things did not work well for you.
Sammydress offers a 30 day warranty to return the products to us for a refund or exchange.
To know more about it, please review our warranty and return policy on our website:
http://www.sammydress.com/m-article-id-16.htm
For the issue you have raised, we are willing to resolve this issue to your satisfaction. Unfortunately, we cannot find your order record in our system.
Would you provide us your valid order number and detail information about the issue please？
"For any issues, please send us a message: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Thank you very much for your cooperation.
Sammydress Customer Service
http://www.sammydress.com/
I have bought over 6 times from sammydress and everytime i get perfect shipment timing and perfect fabric and material for everything i never got anything i didn't like from them and there customer service is awesome and always available and always assisted me. Really this is the best site i shopped at so far and i will always show my loyalty by buying from them (: everyone should check them out...
I have been ordering from this site for a few years and has never had any major issues. The clothes most of the time are exactly like the picture and of good quality. I have referred a lot of people to this site and will continue to do so.
I have used sammydress three times now. While sometimes it can be difficult to guess sizes, I have been very happy with my purchases! The prices are great! It takes a little while to shop to the US, but it is worth the wait! The customer service department always answers my questions quickly. I love all the different styles sammydress has to offer!
I made an order and want to cancel it and get my money back and there is no valid number to call. This is our only money for Christmas and now its gone. The payment was taken but the oder is on "hold". I just want my money back. If I get it back today- I may even write a good review. My order number is M**************.
Sammy Dress... you have my email address and phone number, please call or refund me.
Overview
Sammy Dress has a rating of 3.6 stars from 6,937 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sammy Dress most frequently mention customer service, good quality and low prices. Sammy Dress ranks 175th among Prom Dresses sites.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Latanya,
Thank you for taking your time to write your review.We regret things did not work well for you.
About the quality and delivery issue, we need to verify it at first.
Would you kindly offer your order number so that we can check it for you please?
If we have made a mistake, please rest assured that we would try our best to fix it to your satisfaction.
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Look forward to hearing from you soon!
Thank you very much in advance!
Sammydress Customer Service
http://www.sammydress.com/