• The Salvation Army

The Salvation Army

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Overview

The Salvation Army has a rating of 1.42 stars from 77 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about The Salvation Army most frequently mention good condition problems. The Salvation Army ranks 137th among Charity sites.

  • Service
    33
  • Value
    25
  • Shipping
    16
  • Returns
    16
  • Quality
    25
Positive reviews (last 12 months): 8%
Positive
2
Neutral
0
Negative
23
13
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • But it wasn't good enough for the "Salvation Army."
How would you rate The Salvation Army?
Top Positive Review

“Salvation Army Central Avenue”

Judy O.
5/14/23

Kudos to Sharon, new manager at the Colonie/Schenectady Store! Number one, she is super sweet, but dang! I came in that store on Wednesday morning and I could not believe the amount of merchandise out! It is like a different store! She has truly turned it around in one day! It makes me excited to go in there, because there is so much new merchandise every day! I am just astounded how she turned it around so fast! Thank you Sharon!

Top Critical Review

“Not happy”

Warren H.
1/18/24

The truck driver and the labourer had no remorse on how they treated our house we gave them alot of good stuff that you could sell they wrecked our walls and scratched it bad where now we won't be able to get our full bond back I'm really $#*!ed off. I thinks it only fare yous pay for the damages yous did.😡

Reviews (77)

Rating

Timeframe

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Reviews that mention popular keywords

salvation army (40)
Thumbnail of user judyo360
1 review
0 helpful votes
May 14th, 2023

Kudos to Sharon, new manager at the Colonie/Schenectady Store! Number one, she is super sweet, but dang! I came in that store on Wednesday morning and I could not believe the amount of merchandise out! It is like a different store! She has truly turned it around in one day! It makes me excited to go in there, because there is so much new merchandise every day! I am just astounded how she turned it around so fast! Thank you Sharon!

Service
Value
Quality
Thumbnail of user wadeg110
1 review
0 helpful votes
February 18th, 2023

Friendly staff, great rare items. I don't know what else to say, I don't like st. Charles. Downtown bks disappoints. I guess I'm not a right wing nut, and I'm not left, what's with this political stuff, I'm a moderate. It's easy to see what really matters. Hate the sin, not the sinner. If we were perfect we'd already be in heaven.

Tip for consumers:
This is the only shop in West Allis that seems just.

Products used:
Books.

Thumbnail of user gagthe
1 review
0 helpful votes
July 26th, 2023

Salvation Army furniture pick up!
Sean Guthrie and Scott Henry were professional, sensitive and attentive to our family's needs regarding the removal of our passed love ones furniture.
I would strongly recommend this service and these gentlemen!

Service
Quality
Thumbnail of user aliciak215
1 review
0 helpful votes
October 15th, 2022

The Salvation Army has assisted me with pickup donations since, 2013. Each member, from the phone, to driver and movers are kind, courteous, informative, efficient and helpful. They always do the job quietly, quickly and neatly. They are always on time and meet all commitments. It is evident
That they have a true heart to serve and bless. In-person donations are also very easy and they are welcoming of the donations. I appreciate what they do to help communities across the globe and am grateful that I can help them, to make it happen. Thank you, Salvation Army!

Tip for consumers:
It's always helped to donate gently used items.

Products used:
I donated goods.

Service
Thumbnail of user aurap4
1 review
2 helpful votes
November 24th, 2021

Don't use my email address to bombard me with you mess! As far a my review. You won't post it. So next time I receive expired food I will notify OSHA myself

Thumbnail of user rebeccac764
2 reviews
11 helpful votes
December 13th, 2020

During the COVID-19 pandemic, my family was in a financial crisis. Fortunately, we found the generous hearts of The Salvation Army. They helped us with food every week (using correct COVID-19 protocols), they offer free used clothing and other household items, including a microwave to replace ours when it had broken. They offer daily lunches to those in need. My favorite part of the lunch is the prayer before we eat. If you have a prayer request, you may fill out a small form to be read by the pastors. They don't force religion on you but instead, offer you God's Salvation with open arms should you want to attend Christian based services. They give out free winter hats, scarves, gloves, & mittens as well as winter coats. They run the Red Kettle program every winter and out of this donated money, $0.82 of every $1.00 goes back into the organization towards helping the needy! I could go on all day about how they help the world so go check out their websites!

Thumbnail of user adamf112
2 reviews
15 helpful votes
August 12th, 2018

A wonderful organization dedicated to providing necessary services to those that are most in need. Ive known many people that have utilised this companies services, one that even utilized their sponsored halfway house. Two thumbs way up, you got this man clean from alcohol, you got him a job, and you got him going to church. You will know a good tree by its fruit.

Thumbnail of user lisak60
5 reviews
61 helpful votes
September 23rd, 2018

Recently went to the Slavation Army to find 1980's clothes for my child's school event. (Can't believe I should have kept some of mine for a retro costume!) we found a couple items for her costume but I also found a pair of Lucky Jeans & a cute dress for myself! It happened to be Discount Monday & we got the deal of the century with every item about $7. I'm going to have to scrounge through the racks again now! That was fun! (The only annoyance is having to get the dressing room unlocked every time you want to try something on.)

Thumbnail of user rhondah309
1 review
0 helpful votes
October 31st, 2020

Salvation Army provided me with a bed and locker and food when I needed it most. Otherwise drug dealers pimps and hustlers would have taken me for all I have until my soul would be smooshed in the dust and Id kill myself.

Thumbnail of user maryk465
2 reviews
5 helpful votes
May 23rd, 2018

Love them because they keep the money in the same county that they collect it in. Loved ringing their bell.

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