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SalonSupplyStore

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Overview

SalonSupplyStore has a rating of 4.21 stars from 76 reviews, indicating that most customers are generally satisfied with their purchases. SalonSupplyStore ranks 15th among Hair Care sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Quality
    1
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What reviewers want you to know

Positive highlights

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Critical highlights

  • When I wrote to customer service, they asked me to send them pictures, and basically gave me a runaround.
How would you rate SalonSupplyStore?
Top Positive Review

“Neatfreak!”

Joanna B.
2/14/16

I just love the way the makeup case did away with clutter, now my makeup is so organized and easy to access. Great time saver. Delivery prompt and securely wrapped. Very well satisfied and looking forward to future purchases in Salon Supply Store.

Top Critical Review

“Sent the wrong things n didn't have my product in stock after mix up”

Danelle O.
2/18/16

I was saddened by my experience with this company. Their processes for sending the right parts are awful. I own a salon and spa and needed a tree, they sent to the wrong post twice and then when they finally realize what they did they informed me that they did not have the proper pieces to send. Needless to say I was out of a tray for over two weeks, I ended up having to buy one from salon centric. The lady I spoke with made no effort to make it right, and seemed frustrated with me because I kept getting the wrong piece

Reviews (76)

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customer service (3)
Thumbnail of user judithm33
Judith M.
1 review
0 helpful votes
“Shipping Error was corrected”
February 14th, 2016
Verified purchase

My order was not fulfilled properly as I received a much smaller container and the packing form was incorrect. This leads me to believe lack of detail. I called immediately and 10 business days later received the corrected order.

Helpful  (0)
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Thumbnail of user annetten5
Annette N.
1 review
0 helpful votes
“Service”
February 15th, 2016
Verified purchase

Great service!

Helpful  (0)
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Thumbnail of user isabellet
Isabelle T.
1 review
0 helpful votes
“:)”
February 25th, 2016
Verified purchase

;)

Helpful  (0)
Thank you

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From the business

Affordable beauty supplies online for nail and hair salons - Professional barber shop supply. Best salon equipment & manicure supplies at Salon Supply Store

Company Representative

Thumbnail of user gustavom15
Gustavo M.

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