• Salon Savings

Overview

Salon Savings has a rating of 2.15 stars from 57 reviews, indicating that most customers are generally dissatisfied with their purchases. Salon Savings ranks 24th among Hair Care sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
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What reviewers want you to know

Positive highlights

  • I am very happy with the customer service, they were very helpful and kind.

Critical highlights

No critical highlights yet

How would you rate Salon Savings?
Top Positive Review

“I felt better when you consider that the entirety is really great due to the fact that I visited thi”

Stones J.
1/20/21

I felt better when you consider that the entirety is really great due to the fact that I visited this astounding website. With their administrations, i am colossally glad. I'm able to prescribe it to each person.

Top Critical Review

“Fraude, do not buy there!”

Harrie S.
4/18/24

Fraude, do not buy there! Ordered and paid for 10 x Biosilk Silk Therapy Gel medium hold, like the picture and the text on the webshop says. In the delivery there was an un known brand called Chi Man gel, which I do not want! No replies on my mails send yesterday and today. Date of experience: 15 April 2024

Reviews (57)

Rating

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Reviews that mention popular keywords

customer service (19)
Thumbnail of user lewieh
2 reviews
13 helpful votes
June 30th, 2014

Was having trouble with my tracking but called the customer service and everything was figured out! The lady on the phone was nice and helpful. She also said that if I had a good experience to write a review on here. All I have to say is, the service was great and a lot of the reviews on here were a long time ago. I recommend this website because of the pricing and the quality of the products and service is 5 stars!

Thumbnail of user parisal
1 review
13 helpful votes
July 18th, 2014

The product I need is incredibly difficult to find. I am grateful that SalonSavings.com carries it. I placed my order and immediately received an order confirmation email. I also received my order within 2 days! Quick delivery, my products were packaged well and brand new. I am very satisfied with my order with SalonSavings.com and will continue to purchase with them in the future!

Thumbnail of user ditae
3 reviews
17 helpful votes
June 17th, 2014

This website has the best high end hair products at extremely low prices. I have used them a few times and I am happy with the service and the quality of the products. I recommend this website to anyone that is looking to save money on expensive salon brand products. Check them out and you won't be disappointed!

Thumbnail of user stirlingz
1 review
8 helpful votes
July 14th, 2014

Great company to deal with. Love the product I ordered too. I am a new customer and my first shipment was damaged, both the merchandise and the package. Not the company's fault. I did report it to them and they replaced the entire order even though part of it was still useable. I am a new and now loyal customer.

Thumbnail of user sophiew2
1 review
10 helpful votes
March 13th, 2013

So glad I didn't' listen to the previous reviews. My order came quickly, free ship and exactly what I ordered. I ordered a product that was out of stock everywhere but salonsavings had it! Will definitely order from them again.

Thumbnail of user nicolew22
1 review
0 helpful votes
July 18th, 2014

A great site with great prices, especially if you catch one of their promotional deals. My order arrived quickly and complete with no problems. I will definitely do business with them again and recommend to all my friends!

Thumbnail of user glenniec
1 review
7 helpful votes
July 18th, 2014

You had just the product that I was looking for and I received it in a more than favorable - timely fashion. Thanks for the great product, quick delivery and excellent customer support!

Thumbnail of user kimberlyc9
1 review
12 helpful votes
November 30th, 2012

I just made an order with Salon Savings over the Thanksgiving holidays (Nov. 24) and now, ONLY 6 days later, I have already received my products! The bottles were packaged in original packaging, completely full, and protected with additional paper.
Im breathing a huge sigh of relief because this was an impulse purchase I made before reading reviews on the site, I subsequently panicked because the site has horrible reviews. Well rest assure that things have changed, my experience was wonderful and I will be ordering from Salon Savings in the future!

Thumbnail of user jessiem24
3 reviews
17 helpful votes
September 4th, 2013

I came across this website searching for a discontinued item and I only found it on this site. They also have really cheap name brand products! The reviews on this site are very old and I am glad I didn't listen to them. I called them just to make sure that they were real and I spoke to a woman that was very helpful! I am so happy I found this website!

Thumbnail of user hermiab
1 review
0 helpful votes
June 23rd, 2014

The only website that has all the Bed Head products I want. GREAT selection!

Thumbnail of user maryellena
3 reviews
3 helpful votes
October 16th, 2013

Even with the shipping charge this website is so much cheaper than other discount stores online that have free shipping! I compare all my orders to other website and still haven’t found one that can compare. Love salon savings =)

Thumbnail of user beverlees1
3 reviews
4 helpful votes
October 16th, 2013

Love this website! I have been a loyal customer since 2009 and I have absolutely nothing bad to say about this company! Their site is easy to navigate, their customer service department is extremely helpful, the order process and shipping time is always FAST and their prices are GREAT! And I will continue to purchase with SalonSavings.com for years to come!

Thumbnail of user stefc4
2 reviews
10 helpful votes
June 24th, 2014

I tried out the brand Trendstarter recommended by the girl on customer service, I was nervous at first but I tried it anyway. Tried it and love it! The products work so well and they are so cheap! I will definitely be ordering again.

Thumbnail of user evel113
1 review
0 helpful votes
July 14th, 2014

The product I received was in great shape and couldn't be happier with my purchase. The discount I got was a lot cheaper that any other website I ever shopped at. I am very pleased!

Thumbnail of user giah
1 review
0 helpful votes
June 17th, 2014

I called the other day to ask questions about a product I got, the girl on the phone spent time with me and explained everything that I asked. Great customer service!

Thumbnail of user jeseniar
3 reviews
4 helpful votes
October 2nd, 2013

This website is GREAT! I cannot believe I got my order that FAST!. You guys have me hooked now... Everything I ordered was perfect and super cheap compared to every other site online. Thank you so much! I am very happy!

Thumbnail of user stephih
1 review
0 helpful votes
June 23rd, 2014

I buy all my Biosilk products here. I save so much money on them! Plus every order I get something FREE! Who doesn't love free…

Thumbnail of user doniat
2 reviews
2 helpful votes
June 30th, 2014

They have more products than other discount online stores. Easy to use website and good customer service.

Thumbnail of user mitchelly2
3 reviews
5 helpful votes
October 16th, 2013

I just wanted to say what great prices and awesome service they have. They have got me hooked as a lifelong customer. It has never been this easy to find items, EVER! AND! The prices were unbeatable!

Thumbnail of user leandrah
2 reviews
3 helpful votes
October 2nd, 2013

I bought some Paul Mitchell products the other day and got a free Paul Mitchell brush. I also got free samples and it was shipped to me super fast. I Love that.

Thumbnail of user lisae8
3 reviews
2 helpful votes
September 5th, 2013

I have ordered from them multiple times and they have the best prices online. I am very happy with the customer service, they were very helpful and kind. The negative reviews on the site are very old, I wouldn't go by those reviews at all.

Thumbnail of user sylviam5
3 reviews
7 helpful votes
October 16th, 2013

I really am happy ordering from salon savings, the prices are super cheap compared to everyone else and now I have found your customer service is awesome too! I also got my sister in law ordering from this website now.

Thumbnail of user myaa
1 review
0 helpful votes
September 16th, 2013

I have used this site multiple times and I have never had an issue with them. I noticed that there were a lot of bad reviews but they are very old. I have been using them since 2011 and I have bought a lot of hair products from them, this website has the cheapest products online.

Thumbnail of user kaylem
1 review
8 helpful votes
August 27th, 2013

I have been using them for a while and they have the best brands at cheapest prices! I haven't had any problems with them.

Thumbnail of user terryh36
3 reviews
4 helpful votes
September 4th, 2013

These negative reviews do not do justice for this site. I have had great experience with SalonSavings.com. I have purchased a lot of products from this site and haven't had any problems. They have great deals on expensive products.

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Company Representative

Thumbnail of user erink5
Erin K.

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